Reviews
Customer service
Jordan was very easy to work with and provided great customer service. I would recommend Jordan and Tom Denchel Ford of Prosser to anyone looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Oscar, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very satisfied customer
I found a beautiful low mileage Mustang GT convertible online at the Hermiston Denchel Ford dealership. I called the Prosser Denchal Ford where I’ve had good dealings in the past. I spoke with Brandon Johnson, the GM which I’ve worked with before. Brandon brought the Mustang to the Prosser store and hooked me up with a salesperson I’d not met before, Koty Kollmar. I thoroughly enjoyed my experience with Koty. Koty is very knowledgeable, pleasant, and was great to work with. Koty was very helpful throughout the whole process, even coming in on his day off to help me take delivery of my new awesome Mustang. This dealership is very worthy of your business. And I highly recommend contacting Koty Kollmar for your auto needs. I’m confident you’ll have a great experience working with him and the whole Denchel team, I sure did. Another highly satisfied customer. Thank you all on the Tom Denchel Team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Truck & Sales
Tom Denchel Ford was able to locate and procure the truck I wanted. The salesman Koty Kollmar was extremely helpful during the process and AFTER the sale. This was my first purchase at this dealership and wouldn’t hesitate to recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Since my initial dealings with this dealership, I've been happy with the customer service. From Brandon working with me on the purchase to Arnold delivering and walking me through the features of the car. To top it all off, a week ago Koty stayed on the phone with me (and in my absence) for hours as we worked to get my remote interface rest and set up correctly. I rally appreciate that. Thank you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for highlighting some of our staff who helped make this such a great experience. We sincerely value your business and look forward to your next visit! Take care!
Awesome
Dave and Kody were great. They went above customers service with my truck and even help put my new bed cover on. This had to be the best experience with a dealership I had. Thanks again for the great work and help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
Was able to get a car in a time of need.
my car had broke down and I walked from my house all the way to Tom Denchel Ford with only a few dollars and was able to leave with a car and a smile on my face and was able to make a deal. Now I have a mode of transportation for years to come and I'm glad Koty helped me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful
Had my old truck in the shop and the sales department got me great deal on a new to me truck and for reasonable price
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving such a great review and high star rating! We're glad we could create a satisfactory sales and service experience for you. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Purchased a used f450
Purchased a used F450, had a couple issues that koty resolved before pickup of truck. When we picked it up the trailer fuse was blown and they didn't have one in parts, we had a trip we were leaving for immediately he went and pulled out a fuse from another truck. He has been excellent to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good car buying experience
Koty was very helpful getting me into this car and arranging pickup and transportation. Good customer service and support. Would buy from again .recommended good buying experience
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fun and Painless
Koty was everything i would look for in a salesperson. Very knowledgeable of the product, personable, clean cut and not pushy but not afraid to ask for the sale. We have done lots of buisness with this dealership and will continue to do so in the future as well as recommend Koty and dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your comments keep us motivated and working hard for all our guests! We hope you continue to choose Tom Denchel Ford Country Inc for all your vehicle needs! Take care!