Hawthorne Chevrolet

For service specifically, service is always accommodating. Service communicates well while car is in for service.

Horrible response time. I've called several times and haven't received a call back to fix the issue

Great guy and very helpful an honest and fully knowledgeable about the car industry will always buy from him

Hawthorne Chevy always helpful and efficient. Maynor was great! So kind and helpful!..He made a stressful situation less stressful by keeping us in the loop every step of the way. He made sure we got a loaner car ASAP...we deeply appreciated his candor thru out this process! Thanks to all in the Service Dept who got our car up and running again!

I have been a long time customer of Hawthorne Chevy. This will be the last time I deal with them. The change in ownership has not been a positive one. I have been ripped off with 2 promises negotiated in the deal that were not kept. I had an overage in miles that I negotiated to be waived since I was returning to the original dealer, been a long time customer and was going to purchase a new lease through them. We agreed as part of the deal. I had to come back the next day because the dashboard wasn't working. The used car supervisor said something to me about making a deal with him about buying the car and reducing my overage. I told him it was negotiated to be taken care of. I am then told that was not arranged and I am being billed for it. In addition, I negotiated to have my running boards taken off my turned in truck and put on the new ones. The associate agreed and would take care of it with the service department. I bring the truck back in and get charged 220 for the installation. I again told them this was negotiated and to talk to the associate. She then tells me she never agreed to that. Please be aware of these tactics. I would not deal with them if I were you. It is a shame. I have always enjoyed dealing with them, but now there is no concern for the customer. They didn't even have the courtesy of reaching out to try and remedy a solution to all of this.

We walked in to be greeted by your friendly staff. The showroom is beautiful. We met our Sales Professional, Jeremy Galan, who, from that point, made the buying experience a pleasure! He answered our questions, explained the vehicle we were interested in, and he gave us time to explore the vehicle so my husband and I could discuss our thoughts. We purchased the vehicle and Jeremy made it a breeze! We also met with Rich in finance. Rich was just as comfortable to work with. We never felt any pressure throughout the whole experience! Many thanks to Jeremy, Rich and the Hawthorne Chevrolet Team!! We love our new Traverse!

Everyone there was very friendly and helpful. I Got a good price for my Traverse and am very happy with the car.

Lenny , the Sales Manager is one of the most dishonest people, angry, rude, deceptive person, stay far away from him and their dishonest dealership. Victoria appeared friendly and honest until she was influenced by Crazy, Dishonest, GSM Lenny, formerly from Paramuschevrolet.com as they informed me they got rid of him for mistreating customers, How Does GM allow these kind of shenanigans to happen under their corporate logo?? Terrible

Nice atmosphere a lot nice people and the management team was excellent and helpful to me

Maynor could not have been more attentive and thorough. Once the electrical problem I was experienc was identified, he gave me a summary and the options available to resolve it. He did a fabulous job and the Service Dept. had my vehicle within a couple of hours. Maynor had the vehicle washed and waiting for me when I arrived for pickup!