Reviews
I cannot believe I'm writing this about a car dealer.
I cannot believe I'm writing this about a car dealer. I had an outstanding experience at Fairway GMC Chevrolet! My salesman, Anthony, went above and beyond to make the truck-buying process smooth and enjoyable. His exceptional customer service, attention to detail, and genuine care made all the difference. I'm thrilled with my new Silverado and highly recommend Anthony and the whole team at Fairway. Thank you for an amazing experience. You truly surprised me.
I cannot believe I'm writing this about a car dealer.
I cannot believe I'm writing this about a car dealer. I had an outstanding experience at Fairway GMC Chevrolet! My salesman, Anthony, went above and beyond to make the truck-buying process smooth and enjoyable. His exceptional customer service, attention to detail, and genuine care made all the difference. I'm thrilled with my new Silverado and highly recommend Anthony and the whole team at Fairway. Thank you for an amazing experience. You truly surprised me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
you guys are great people and are very fair with
you guys are great people and are very fair with everything you do appreciate you guys a lot and I trust you very much of my truck
you guys are great people and are very fair with
you guys are great people and are very fair with everything you do appreciate you guys a lot and I trust you very much of my truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Polite and helpful sales staff.
Polite and helpful sales staff. Very straight forward to deal with. I would recommend this dealer to anyone.
Polite and helpful sales staff.
Polite and helpful sales staff. Very straight forward to deal with. I would recommend this dealer to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased new GMC Sierra traded in my Ram Rebel.
Purchased new GMC Sierra traded in my Ram Rebel. Deal made over the phone week prior. Was in and out of the dealership within 2 hours. Easy and convenient.
Purchased new GMC Sierra traded in my Ram Rebel.
Purchased new GMC Sierra traded in my Ram Rebel. Deal made over the phone week prior. Was in and out of the dealership within 2 hours. Easy and convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman was very rude.
Salesman was very rude. He wanted to talk to” numbers” 10 minutes after I arrived at the dealership. This dealership has great prices but this particular salesman was not very polite.
Salesman was very rude.
Salesman was very rude. He wanted to talk to” numbers” 10 minutes after I arrived at the dealership. This dealership has great prices but this particular salesman was not very polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Anthony was a very nice to work with and it was one of
Anthony was a very nice to work with and it was one of the smoothest purchases of a vechicle that we had ever had. We look forward to working with him again in the future if we are in the market for another vehicle.
Anthony was a very nice to work with and it was one of
Anthony was a very nice to work with and it was one of the smoothest purchases of a vechicle that we had ever had. We look forward to working with him again in the future if we are in the market for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent service and they listen to what the customer
excellent service and they listen to what the customer wants not what they have just to sell...easy process..thank you mr chris gene j fragapane
excellent service and they listen to what the customer
excellent service and they listen to what the customer wants not what they have just to sell...easy process..thank you mr chris gene j fragapane
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is very friendly.
Everyone is very friendly. They do a good job. Wait time was not to bad this time.
Everyone is very friendly.
Everyone is very friendly. They do a good job. Wait time was not to bad this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience I have ever had, from salesperson, Nate
Best experience I have ever had, from salesperson, Nate to Finance, Coach. Highly recommend this dealership for your car buying experience
Best experience I have ever had, from salesperson, Nate
Best experience I have ever had, from salesperson, Nate to Finance, Coach. Highly recommend this dealership for your car buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing but Liars here shoppers!
Nothing but Liars here shoppers!! I'm 56 and this is my first review ever, as I am just Livid over my experience with this dishonest staff. I was looking to purchase a 2017 grey Buick Lacrosse Essence with just under 12k (Still for sale). Pictures provided were taken in the dealership showroom and the car looked nice, as it should. My contact began with Tony Barakat per phone conversation, and he seemed to be nice and helpful over the phone. I asked him specifically about the condition of the body-paint and tires, as I live 5.5 hours away. He said the car was "like new" with no issues. We negotiated on the car and I told him I would be there Saturday 5-13-23 with cash in hand, he said he would have the car ready. My Dad and I left early and arrived when I promised Tony. It was raining so the car was inside the showroom, but no one bothered to at least dry it off, Wow! I was immediately drawn towards the driver's front fender with bad paint and body work, horrible at best! It got worse from there, as the whole driver's side had Tried to be repaired by an incompetent Body Shop. The front door actually scraped the front fender when opening! The rear quarter panel was horrible also! This was all pointed out to Tony, as he Acted clueless. He said he wasn't really that knowledgeable about cars and claimed he had no idea. He did agree that it was very bad, or course it was! Stevie Wonder could have seen this attempted cover up. Tony finally got Mark "coach" Asher to assist. What a joke that was! He was nothing but lies and blaming others. First he blamed their detail guy because he didn't say anything-Right, then he said they just got the car-Not- they have had it for sale over a month, then he said this was the first time the car has been inside-Liar-All the pictures were from inside the dealership, then he said something about buffing areas out-Wow!- We are talking about $3000+ to correct the shabby work, On and on with this guy! I was willing to Still negotiate, as I am a car guy with skills or know where to take the car for repair correctly. I told Mark we weren't even close on price anymore obviously, he said he could take a couple hundred off! I was so upset and explained everything including our 12 hour round trip, he could care less, my Dad and I kept our cool and left-horrible experience and still can't believe it happened. No attempt was made to negotiate or compensate for their dishonesty-UNREAL! My gut tells me they bought the car locally with damage, had their "body shop" screw it up and trying to pull a fast one on a customer. This is why the car shows a Clean Carfax, but it is NOT trust me! They have been aware of this and bold face lying to the consumer and Carfax. This is the reason they have had the car for 30+days. SHOPPERS BEWARE!! This experience is not worthy of a 1 star rating.
Nothing but Liars here shoppers!
Nothing but Liars here shoppers!! I'm 56 and this is my first review ever, as I am just Livid over my experience with this dishonest staff. I was looking to purchase a 2017 grey Buick Lacrosse Essence with just under 12k (Still for sale). Pictures provided were taken in the dealership showroom and the car looked nice, as it should. My contact began with Tony Barakat per phone conversation, and he seemed to be nice and helpful over the phone. I asked him specifically about the condition of the body-paint and tires, as I live 5.5 hours away. He said the car was "like new" with no issues. We negotiated on the car and I told him I would be there Saturday 5-13-23 with cash in hand, he said he would have the car ready. My Dad and I left early and arrived when I promised Tony. It was raining so the car was inside the showroom, but no one bothered to at least dry it off, Wow! I was immediately drawn towards the driver's front fender with bad paint and body work, horrible at best! It got worse from there, as the whole driver's side had Tried to be repaired by an incompetent Body Shop. The front door actually scraped the front fender when opening! The rear quarter panel was horrible also! This was all pointed out to Tony, as he Acted clueless. He said he wasn't really that knowledgeable about cars and claimed he had no idea. He did agree that it was very bad, or course it was! Stevie Wonder could have seen this attempted cover up. Tony finally got Mark "coach" Asher to assist. What a joke that was! He was nothing but lies and blaming others. First he blamed their detail guy because he didn't say anything-Right, then he said they just got the car-Not- they have had it for sale over a month, then he said this was the first time the car has been inside-Liar-All the pictures were from inside the dealership, then he said something about buffing areas out-Wow!- We are talking about $3000+ to correct the shabby work, On and on with this guy! I was willing to Still negotiate, as I am a car guy with skills or know where to take the car for repair correctly. I told Mark we weren't even close on price anymore obviously, he said he could take a couple hundred off! I was so upset and explained everything including our 12 hour round trip, he could care less, my Dad and I kept our cool and left-horrible experience and still can't believe it happened. No attempt was made to negotiate or compensate for their dishonesty-UNREAL! My gut tells me they bought the car locally with damage, had their "body shop" screw it up and trying to pull a fast one on a customer. This is why the car shows a Clean Carfax, but it is NOT trust me! They have been aware of this and bold face lying to the consumer and Carfax. This is the reason they have had the car for 30+days. SHOPPERS BEWARE!! This experience is not worthy of a 1 star rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
