Reviews
We loved our shopping experience at Noller!
We loved our shopping experience at Noller! We found the perfect car to surprise my wife with after looking for a while and couldn't be happier with the vehicle and staff! The staff was very friendly, transparent and not pushy unlike many other dealerships we have dealt with!
We loved our shopping experience at Noller!
We loved our shopping experience at Noller! We found the perfect car to surprise my wife with after looking for a while and couldn't be happier with the vehicle and staff! The staff was very friendly, transparent and not pushy unlike many other dealerships we have dealt with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Still waiting for a call back from Todd in service on a
Still waiting for a call back from Todd in service on a suspension part. Other than that, love my new 'toy'!
Still waiting for a call back from Todd in service on a
Still waiting for a call back from Todd in service on a suspension part. Other than that, love my new 'toy'!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department had computer issues just prior to
The service department had computer issues just prior to my arrival. They did get the system back online in short order and completed the service of my vehicle. They got me on my way with very little delay. They have a great group of people working there.
The service department had computer issues just prior to
The service department had computer issues just prior to my arrival. They did get the system back online in short order and completed the service of my vehicle. They got me on my way with very little delay. They have a great group of people working there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Noller had a selection of late model trucks and friendly
Noller had a selection of late model trucks and friendly staff offering a selection of aftermarket warranties for my purchase. My truck was clean and filled with gasoline for my trip home.
Noller had a selection of late model trucks and friendly
Noller had a selection of late model trucks and friendly staff offering a selection of aftermarket warranties for my purchase. My truck was clean and filled with gasoline for my trip home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sold me a nice car for an acceptable price.
Sold me a nice car for an acceptable price. Simon did a good job too
Sold me a nice car for an acceptable price.
Sold me a nice car for an acceptable price. Simon did a good job too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Worst car buying experience I have ever had.
Worst car buying experience I have ever had. The sales person misrepresented the vehicle, and showed no remorse. Dealership has yet to call me back.
Worst car buying experience I have ever had.
Worst car buying experience I have ever had. The sales person misrepresented the vehicle, and showed no remorse. Dealership has yet to call me back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They had me sign documents they said were for certain
They had me sign documents they said were for certain things snd they lied when i asked about the cash price. I’ve contacted the sales manager/scammer Christian Wallace,he made excuses then had kyle call me,he harassed and lied to me too. I had to hang up the call because he talked over me repeating his lies!! Robert in sales is alarming a scamming theif!!! Pretending to be friendly!!! Nollers is a stealership!! Also their service department is a JOKE!! More scams!! They supposedly did 3 diagnostics on my truck in the 3 months ive owned it,and LIED about parts that needed repaired!! I got a second opinion elsewhere and found out they tried to SCAM me AGAIN!!! I bought the vehicle supposedly in great condition!! Its NOT!! All 4 tires were SEVERELY CUPPED!! How do ya figure that happened???!! Im in the process of getting un screwed by Nollers!! Not everyone will go for legal help,but i xxxx sure am!! Its on!!!
They had me sign documents they said were for certain
They had me sign documents they said were for certain things snd they lied when i asked about the cash price. I’ve contacted the sales manager/scammer Christian Wallace,he made excuses then had kyle call me,he harassed and lied to me too. I had to hang up the call because he talked over me repeating his lies!! Robert in sales is alarming a scamming theif!!! Pretending to be friendly!!! Nollers is a stealership!! Also their service department is a JOKE!! More scams!! They supposedly did 3 diagnostics on my truck in the 3 months ive owned it,and LIED about parts that needed repaired!! I got a second opinion elsewhere and found out they tried to SCAM me AGAIN!!! I bought the vehicle supposedly in great condition!! Its NOT!! All 4 tires were SEVERELY CUPPED!! How do ya figure that happened???!! Im in the process of getting un screwed by Nollers!! Not everyone will go for legal help,but i xxxx sure am!! Its on!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We're sorry to hear about your experience. To ensure your concerns are properly addressed, please reach out directly to our corporate team at customerconcerns@lairdnoller.com. They are best equipped to review your situation and assist you further. We take all customer feedback seriously and want to ensure your voice is heard by the appropriate people.
I was not really impressed with how I was treated.
I was not really impressed with how I was treated. I had my dog with me and there was a staff dog running around and was a distraction to me . Then having a service guy tell me good luck with getting work done somewhere else. You guys wanted to charge me $300 for a job i can get done cheaper somewhere else. Ever since we bought it the service has been crappy , ok we bought it and poof we are just a number now. Also we sat outside waiting for the truck to be looked at and they took the dog outside to go potty unleashed and the dog ran over to me and my dog. He said oh I didn't know you was outside. Does it really matter?
I was not really impressed with how I was treated.
I was not really impressed with how I was treated. I had my dog with me and there was a staff dog running around and was a distraction to me . Then having a service guy tell me good luck with getting work done somewhere else. You guys wanted to charge me $300 for a job i can get done cheaper somewhere else. Ever since we bought it the service has been crappy , ok we bought it and poof we are just a number now. Also we sat outside waiting for the truck to be looked at and they took the dog outside to go potty unleashed and the dog ran over to me and my dog. He said oh I didn't know you was outside. Does it really matter?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We’re truly sorry to hear that you felt distracted and uncomfortable during your visit, and that the service you received did not meet your expectations. We understand how important it is to feel respected and valued, and it’s disappointing to know we fell short. Regarding the situation with the dogs, we apologize for any discomfort or inconvenience this caused. Your safety and comfort should always be a priority, and we’ll be addressing this internally to ensure better care and communication moving forward. We also regret that you felt our pricing and service didn’t meet your needs. Our goal is to provide transparent and fair service, and we’re sorry if that was not your experience. We appreciate your feedback and would welcome the opportunity to discuss your concerns further and see how we can make things right. Thank you again for bringing this to our attention.
Anthony and TJ were awesome sales people I appreciated
Anthony and TJ were awesome sales people I appreciated their efforts greatly. I would come back again or refer someone else
Anthony and TJ were awesome sales people I appreciated
Anthony and TJ were awesome sales people I appreciated their efforts greatly. I would come back again or refer someone else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful feedback! We're thrilled to hear that Anthony and TJ provided such great service. We truly appreciate your kind words and your willingness to come back or refer others. Looking forward to helping you again in the future!
Took my vehicle in for an oil change + four days later
Took my vehicle in for an oil change + four days later all my oil leaked out after a crack was found in the oil housing. Returned after this discovery and they replaced it but denied responsibility + additionally told me it was not normal for mechanics to top off fluids + complete a vehicle check during an oil change. This is not my first hiccup there and I will not be returning for service.
Took my vehicle in for an oil change + four days later
Took my vehicle in for an oil change + four days later all my oil leaked out after a crack was found in the oil housing. Returned after this discovery and they replaced it but denied responsibility + additionally told me it was not normal for mechanics to top off fluids + complete a vehicle check during an oil change. This is not my first hiccup there and I will not be returning for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered following your oil change and understand your frustration. Our goal is always to provide thorough and reliable service, including checking fluid levels and overall vehicle condition, so we regret that you felt this wasn’t handled properly. We take concerns like yours seriously and would appreciate the opportunity to discuss this further to better understand what happened and see how we can make things right. Please feel free to reach out to us directly if you’re open to continuing the conversation.