Reviews
Bad experience.
Bad experience. Salesman Cooley promised to work with me but in the end made no effort what-so-ever. Call me stupid but Mr. Cooley knows a suckerer when . Read what you sign because it's likely to be something different than what you you expected. Typical used car dealership flim-flam. An unaffordable payment, higher price than originally listed, and ignored plea efforts to use my pre-approved outside superior financing offer. Buyer be aware they can not make you buy Starguard. If is already on the car and they wont remove it (they can) then don't let them tell you it's a $2150 mandatory. I've learned that fair price would be clser to $650. What's Starguard? It allows them to track your car should they want to repossess it. Also you can track it if it's stolen but you can add that feature yourself much cheaper after purchase.
Bad experience.
Bad experience. Salesman Cooley promised to work with me but in the end made no effort what-so-ever. Call me stupid but Mr. Cooley knows a suckerer when . Read what you sign because it's likely to be something different than what you you expected. Typical used car dealership flim-flam. An unaffordable payment, higher price than originally listed, and ignored plea efforts to use my pre-approved outside superior financing offer. Buyer be aware they can not make you buy Starguard. If is already on the car and they wont remove it (they can) then don't let them tell you it's a $2150 mandatory. I've learned that fair price would be clser to $650. What's Starguard? It allows them to track your car should they want to repossess it. Also you can track it if it's stolen but you can add that feature yourself much cheaper after purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy we got our car at Folsom Lake!
We are so happy we got our car at Folsom Lake! They are knowledgeable, friendly, and not overly pushy. Ask for Jesse or Sebastian!
We are so happy we got our car at Folsom Lake!
We are so happy we got our car at Folsom Lake! They are knowledgeable, friendly, and not overly pushy. Ask for Jesse or Sebastian!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. They are very tentative of what your requests are. Extremely happy with my experience
Great customer service.
Great customer service. They are very tentative of what your requests are. Extremely happy with my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric was awesome and patient helped me get both my
Eric was awesome and patient helped me get both my vehicles from him that’s how good he is had double back lol
Eric was awesome and patient helped me get both my
Eric was awesome and patient helped me get both my vehicles from him that’s how good he is had double back lol
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miguel and Bobby were very helpfull and understanding
Miguel and Bobby were very helpfull and understanding through the entire process. Both were very knowledgeable about the products and services.
Miguel and Bobby were very helpfull and understanding
Miguel and Bobby were very helpfull and understanding through the entire process. Both were very knowledgeable about the products and services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miguel and Bobby were very helpful through the entire
Miguel and Bobby were very helpful through the entire process Both were very knowledgeable about the products and services provided by the dealership.
Miguel and Bobby were very helpful through the entire
Miguel and Bobby were very helpful through the entire process Both were very knowledgeable about the products and services provided by the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were working with another dealer on a new Ram Truck
We were working with another dealer on a new Ram Truck and decided to walk in to my local Folsom Lake Ram Dealership. They gave us a better deal and had excellent customer service. First new vehicle in 28 years and would highly recommend Folsom Lake Ram.
We were working with another dealer on a new Ram Truck
We were working with another dealer on a new Ram Truck and decided to walk in to my local Folsom Lake Ram Dealership. They gave us a better deal and had excellent customer service. First new vehicle in 28 years and would highly recommend Folsom Lake Ram.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose and Nick were awesome to work with when buying our
Jose and Nick were awesome to work with when buying our new Jeep!! Great experience!
Jose and Nick were awesome to work with when buying our
Jose and Nick were awesome to work with when buying our new Jeep!! Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They had the best price available for the particular
They had the best price available for the particular truck we were looking for in northern ca
They had the best price available for the particular
They had the best price available for the particular truck we were looking for in northern ca
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman Michael was awesome but Travis from finance
Salesman Michael was awesome but Travis from finance was super getho he blasted his bulgar music while we signed papers and was very arrogant and rude
Salesman Michael was awesome but Travis from finance
Salesman Michael was awesome but Travis from finance was super getho he blasted his bulgar music while we signed papers and was very arrogant and rude
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car