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2016 state dealer award
View 12 awards
2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newport Lexus from DealerRater.

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The staff are very friendly and very helpful.

The staff are very friendly and very helpful. The service that I received was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Molly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Very helpful and good service.

Very helpful and good service. Convenient location and available when I needed to talk with someone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The staff is always well organized and I really think

The staff is always well organized and I really think Kevin goes above and beyond by answering my questions about maintenance or anything else I might want an answer to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you have any further questions, please give us a call. We're always happy to help!

Chris is so nice and friendly to the clients.

Chris is so nice and friendly to the clients. The environment of this Lexus dealer is perfect as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Haidong, thank you for your kind review; we are happy to pass along your comments to Chris here at Newport Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent and Speedy Customer Service!

Excellent and Speedy Customer Service! Very satisfied with Newport Lexus. They offered exactly what we requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Flora, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very knowledgeable The salesperson came out to the house

Very knowledgeable The salesperson came out to the house to setup the garage opener. Great people, will by my next car from Newport

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Newport Lexus. If you have any further questions, please don't hesitate to reach out!

Good oil change special.

Good oil change special. No upselling and waiting area was clean with snacks, coffee, and water.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Consumer response

Special shoutout to Roberto Manzano! Excellent customer service.

Anthony Troxler was a pleasure to work with.

Anthony Troxler was a pleasure to work with. He was very attentive, helpful, and communicative all the way through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Newport Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

Service is good but on the expensive side new cars are

Service is good but on the expensive side new cars are crazy expensive with their market adjustments Service advisor Sean Tafoya is excellent. They

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Best place to buy your vehicle is a family type

Best place to buy your vehicle is a family type professional people get the best deals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind review! We pride ourselves on providing our customers with a family atmosphere and the best deals. We appreciate your support and hope to see you again soon!