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Ciocca Ford of York

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love this car!

Thank you Derrick for helping me to get into this car! This is my third Ford and I love it. Your a great salesman! Again thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Tim Young was easy to work with and make the experience enjoying instead of stressful. Best thing about him was I didn't get phone calls and emails non stop like other dealerships or salesman. As a buyer you never want to feel hounded. Very down to earth and polite salesman. John Schmidt in finance was also easy and friendly to deal with. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2016 Ford Escape

This is my second new Ford purchase from Beasley's working with Joe G. I can honestly say Joe is what made the difference when deciding where to purchase. I shopped around as I always do and if it were not for Joe's customer service I may have gone elsewhere. I would highly recommend purchasing a car from Joe G. I have referred friends and family to Joe in the past and will continue to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2015 F150

It took Derrick 3 weeks to seal the deal, as I am a very procrastinating buyer but he did it. I have been buying at another dealer for 20 years and they were able to pull me away with the deal we made and the incentives that were thrown in. Great customer sales service. They found the leftover that I was looking for at another dealership and brought it down for me to look at. Overall a decent experience, though the checkout took several hours on a beautiful Saturday afternoon. I think if anything they could streamline that a little bit. On another note, with all the gadgets and electronics on these new vehicles I think they could have spent a lot more time as well going over all the "bells and whistles" and at least given you the first service or two for the new 60K vehicle that was just purchased. Most if not all the other dealerships in this organization do that and more after the sale. If I could rate in half stars I would deduct a half just for this reason. Would I shop there again? Yes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First New Car

I bought a brand new 2016 Ford Focus and had excellent service!! Joe was extremely helpful with everything I needed to know about buying my first car and I would definitely recommend my friends to Beasley! Thank you Joe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An over all pleasant experience

The wait in the office was well worth it. The car buying business was made rather easy, although we had to wait several hours for the process to get finished, maybe you could speed that up a little bit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Certified Pre Owned

Everyone at the dealership was friendly and helpful. They had a great selection of certified used vehicles. Got a good car at a good price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy to be approved

I did not think it was possible but I was approved for a 2011 Nissan Rogue and I love it. Salesperson Derrick did a great job. THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trading up to F150

Traded a 2013 CRV on a New F150 S-Crew XLT with 301a and Sport package. Very efficient deal. Lita in financing is phenomenal. Got a great deal on the truck. Overall pleased. This is our second purchase from Beasley since 2013. Truck was not as clean as I'd have expected on delivery, and was missing two items. Otherwise, a great experience and would purchase here again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New versus used, Beasley had the new inventory to pick from

After looking all over York County for a used deisel truck to tow my 5th wheel, I finally decedid warranty mattered. Working with John Plank at Beasley he match us up with a new f250 deisel , full warranty, not a bunch of un needed bells and whistles , but with a tow package. Most other dealers Chevy, dodge and other ford dealers didn't crunch the numbers as good as Beaslys, and the end results is you go with the dealer that "gets it done"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.