Reviews
Great customer experience
I had the opportunity of working with Sean Flanagan at Coon Rapids Chrysler. He took the time to ensure he understood what our family needed in a new vehicle and was extremely patient and kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I was looking to purchase a new Jeep Grand Cherokee. I worked with Keith Haemig and he did a great job with explaining the vehicles to me and was very much accommodating throughout the entire process. I've had only a few purchasing experiences in the past for vehicles, but this has by far been the best experience! I would highly recommend Coon Rapids Chrysler to others, and would purchase from them again in the future. Thanks Coon Rapids Chrysler and Keith for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made it easier than I thought possible!
I had been looking at cars for some length of time. In Minnesota buying a new car in the winter isn't always the best choice. When my old car started to say "I'm not going to last much longer, cough, hack, hack." I decided it was time to do it. Carolyn Hagen was my salesperson and greeted me with a smile and a bear hug that I never expected. She was genuinely happy to meet me and work with me. She was more than willing to do whatever it took to find the right car for me. From color to add on. And to make it fir my budget! If and or when I need a new car, hopefully she will still be there to help me. The finance people were just the same. Happy to put me in debt! (Laugh,). They know their stuff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
We had a wonderful experience with Carolyn Hagen upon first talking to her, immediately she wanted to be there to help us get our dream vehicle. She really went out of her way to make sure everything was as good as it sounds. Since we were 30+ miles away, she met us halfway to complete paperwork and complete the sale just as we hoped it to be. She made numerous phone calls to us to be sure all the details were set and organized before arrival. Carolyn is truly an amazing, knowledgable, trustworthy, and friendly salesperson that we hope you will ALL ask for! Thanks for everything Carolyn, we love our vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superior Customer Service
My husband was shopping around online making some inquiries. The only return call we received was from Carolyn. Instead of calling in advance, we popped in unannounced but Carolyn was there and immediately available to assist us through the process. We were very impressed with the attention we received and the overall vehicle information given while she took us on the test drive. First impressions are everything and we will always remember the pleasant assistance we received from everyone there. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!!
Thanks Coon Rapids CJDR! I had a great experience buying my 2011 Jeep Grand Cherokee Limited. Pricing was great, value for my trade was appropriate and I left feeling like both parties came away with something. My salesman, Sean Flanagan, was looking out for my best interests the entire time, which I appreciated immensely. Thanks again guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Experience!
I recently purchased a 2015 Chrysler 200 at Coon Rapids Chrysler. Carolyn Hagen was my salesperson. She was very accommodating and worked around my busy schedule. I came in for a test drive and purchased on the same day. Carolyn did all the work for me and made the whole process very quick and efficient. Having a great salesperson like Carolyn took all the stress out of purchasing a new vehicle, and I was able to get into a new car much quicker than I had anticipated. Thanks Carolyn!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Experience!
I recently purchased a 2015 Chrysler 200 at Coon Rapids Chrysler. Carolyn Hagen was my salesperson. She was very accommodating and worked around my busy schedule. I came in for a test drive and purchased on the same day. Carolyn did all the work for me and made the whole process very quick and efficient. Having a great salesperson like Carolyn took all the stress out of purchasing a new vehicle, and I was able to get into a new car much quicker than I had anticipated. I came back in several weeks later, and Carolyn helped me get an extended warranty on my vehicle. I appreciate how hard Coon Rapids Chrysler has worked to make me a satisfied customer! I will only buy my cars from this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Five Star Car Buying Experience!
Our sales person Greg Richter was wonderful to deal with once again. This is our 3rd vehicle purchase through him and this dealership and would not go to anyone else! He is top notch to work with - he had cars ready and warmed up for us to go test drive right away. He understood what we needed even though not exactly what we wanted, but he knew it was what we could afford and get the financing for and he made the best of it for us. He went the extra effort by doing a dealer trade for a color we wanted, but found one with the larger back up screen that we were used to and liked on our Dart and went ahead and traded for that one without us even requesting it. Way above and beyond! Greg is very nice and polite to deal with and feel like he is a friend. The special finance group was wonderful to deal with too! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to purchase a vehicle!!
I purchased a used 2008 Durango. Very pleasant experience. Very helpful sales staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase