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2025 consumer dealer award
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2025 consumer dealer award
(833) 350-8413 (833) 350-8413

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Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Wesley Chapel from DealerRater.

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Everything great, the service is outstanding, the car is

Everything great, the service is outstanding, the car is in perfect condition, Ernesto and the rest of the team are very knowledgeable and prepared the car before we arrived.

Everything great, the service is outstanding, the car is

Everything great, the service is outstanding, the car is in perfect condition, Ernesto and the rest of the team are very knowledgeable and prepared the car before we arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Ryleugh and Erika were the best everyone should work

Ryleugh and Erika were the best everyone should work then the 10/10 I would come back for my next car they are super nice ans not pushy

Ryleugh and Erika were the best everyone should work

Ryleugh and Erika were the best everyone should work then the 10/10 I would come back for my next car they are super nice ans not pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Candice! Thank you so much for being one of our valued guests and we look forward to your next visit!

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The sales representative was amazing and super friendly,

The sales representative was amazing and super friendly, she took the time to help us in anyway that we asked. They had the car parked up front and waiting for us as soon as we got there. Best dealership I’ve been to by far, and the price you see online is the actual price on the car.

The sales representative was amazing and super friendly,

The sales representative was amazing and super friendly, she took the time to help us in anyway that we asked. They had the car parked up front and waiting for us as soon as we got there. Best dealership I’ve been to by far, and the price you see online is the actual price on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent service and willing to work with you.

Excellent service and willing to work with you. The process was fast and easy. Ernesto Rivera is a great salesman that helped us through out the process!

Excellent service and willing to work with you.

Excellent service and willing to work with you. The process was fast and easy. Ernesto Rivera is a great salesman that helped us through out the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Salma! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Sergio was amazing, world class experience at Autonation

Sergio was amazing, world class experience at Autonation USA Wesley Chapel, no doubt he gave me the best description of this vehicle, amazing staff overall

Sergio was amazing, world class experience at Autonation

Sergio was amazing, world class experience at Autonation USA Wesley Chapel, no doubt he gave me the best description of this vehicle, amazing staff overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Wesley Chapel! Drive safe, and we'll see you on the road.

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I got a truck from here 7 months ago .

I got a truck from here 7 months ago . my check engine light came on 6 months after my purchase even though I got all servicing recommended (oil changes).,when I took it to the shop immediately after I was told that I needed a new engine,I have a deluxe warranty that I got with the truck but was informed that my $13000 bill will not be taken care of whatsoever,now I'm stuck with a $28000 loan with no vehicle

I got a truck from here 7 months ago .

I got a truck from here 7 months ago . my check engine light came on 6 months after my purchase even though I got all servicing recommended (oil changes).,when I took it to the shop immediately after I was told that I needed a new engine,I have a deluxe warranty that I got with the truck but was informed that my $13000 bill will not be taken care of whatsoever,now I'm stuck with a $28000 loan with no vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we are deeply disappointed by your experience at AutoNation USA Wesley Chapel. If you'd like, please contact our General Manager at (888) 598-2631. We'd appreciate the chance to make your experience a positive one.

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Riley was very friendly, and helpful.

Riley was very friendly, and helpful. The customer service is on point. I would highly recommend.

Riley was very friendly, and helpful.

Riley was very friendly, and helpful. The customer service is on point. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Sergio was sensational at helping me and my girlfriend

Sergio was sensational at helping me and my girlfriend find cars in our price range and taste.!

Sergio was sensational at helping me and my girlfriend

Sergio was sensational at helping me and my girlfriend find cars in our price range and taste.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

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Great staff!

Great staff! Thank you Kent, Angel and Alex! Shopping for a car with you was a great experience

Great staff!

Great staff! Thank you Kent, Angel and Alex! Shopping for a car with you was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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I got absolute pleasure from working with the dealership

I got absolute pleasure from working with the dealership employee Gabriela. She is an excellent specialist, very attentive and qualified. I got real pleasure from the purchase and communication with the dealership staff!

I got absolute pleasure from working with the dealership

I got absolute pleasure from working with the dealership employee Gabriela. She is an excellent specialist, very attentive and qualified. I got real pleasure from the purchase and communication with the dealership staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Daria, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Wesley Chapel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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