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INFINITI of South Miami

(290 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of South Miami from DealerRater.

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Jorge Cabrera and Ricardo Perez were outstanding in their

Jorge Cabrera and Ricardo Perez were outstanding in their service when assisting me in the purchasing of my new vehicle.

Jorge Cabrera and Ricardo Perez were outstanding in their

Jorge Cabrera and Ricardo Perez were outstanding in their service when assisting me in the purchasing of my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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No transparency from advisor and lack of follow up and

No transparency from advisor and lack of follow up and questionable work ethics from loyal customer

No transparency from advisor and lack of follow up and

No transparency from advisor and lack of follow up and questionable work ethics from loyal customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rvalverde0572, we regret to hear that you had this experience with us.

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Orlando has excellent customer service .

Orlando has excellent customer service .. He took his time with me until we agreed on a deal .

Orlando has excellent customer service .

Orlando has excellent customer service .. He took his time with me until we agreed on a deal .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Thank you Orlando Torres.

Thank you Orlando Torres. You were a delight to deal with and we appreciate all of you care and expertise.

Thank you Orlando Torres.

Thank you Orlando Torres. You were a delight to deal with and we appreciate all of you care and expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Susanfusfield, reviews like this give us motivation and help us ensure we provide high-quality care.

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I have been Costumer for more than 20 years of Infiniti

I have been Costumer for more than 20 years of Infiniti of South Miami. But this time, I was guided for a great professional . Orlando Torres, a salesman, he was there all the time making me feel a difference experience in high level of sale. All questions and informations were answered detailed and explicitly. I m very satisfied and happy with my purchase , he takes Costumer satisfaction seriously. The financing officer George in Financing Office, was a great professional too. Thanks for all.

I have been Costumer for more than 20 years of Infiniti

I have been Costumer for more than 20 years of Infiniti of South Miami. But this time, I was guided for a great professional . Orlando Torres, a salesman, he was there all the time making me feel a difference experience in high level of sale. All questions and informations were answered detailed and explicitly. I m very satisfied and happy with my purchase , he takes Costumer satisfaction seriously. The financing officer George in Financing Office, was a great professional too. Thanks for all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Jonathan was amazing!

Jonathan was amazing! Fast and effective. Walked in at 12:30 PM and left at 3:20 with my new QX80. Thank you

Jonathan was amazing!

Jonathan was amazing! Fast and effective. Walked in at 12:30 PM and left at 3:20 with my new QX80. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Vanessa26, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

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Siempre atiendien sumper bien y son muy professionales y

Siempre atiendien sumper bien y son muy professionales y hacen un buen servicio siempre Que voy salga muy contento

Siempre atiendien sumper bien y son muy professionales y

Siempre atiendien sumper bien y son muy professionales y hacen un buen servicio siempre Que voy salga muy contento

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Theboss_1991, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

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The staff was really amazing and friendly.

The staff was really amazing and friendly. My car salesman Orlando Torres helped me find the perfect car for the family and got me a great deal.

The staff was really amazing and friendly.

The staff was really amazing and friendly. My car salesman Orlando Torres helped me find the perfect car for the family and got me a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Edmonteagudo1, thank you so much for the positive review!

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Fast and friendly service.

Fast and friendly service. Provide me with a complete inspection invoice with prices. Nice lounge.

Fast and friendly service.

Fast and friendly service. Provide me with a complete inspection invoice with prices. Nice lounge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Terrythompson747, thank you for taking the time to leave a review for us at INFINITI Of South Miami. We're happy we could meet your expectations!

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Sales process was very easy and everyone was very

Sales process was very easy and everyone was very professional. This is my first Infiniti and I look forward to hopefully being a longtime customer.

Sales process was very easy and everyone was very

Sales process was very easy and everyone was very professional. This is my first Infiniti and I look forward to hopefully being a longtime customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emarquardt, thank you so much for the positive review!

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