Reviews
Very Happy Customer!
Very Happy Customer!! Vladimir was very attentive and patient with us. He made sure to answer all of our questions since the moment we went into the dealership. He made sure we had a great experience and we end up with our dream car. Also Robert was very helpful and gave us a great customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded my expectations
Our salesman Vladimir was very knowledgeable, professional, efficient and very patient. He did everything that he could to work with us on getting the perfect vehicle at the right price. I would not hesitate to contact me him again for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer
Great experience, attention to detail and awareness of time lapse and duration of process. I was told a price by phone and it never changed. I also received more value for my trade in than expected
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
This is the 2nd car we purchase here! :)
Awesome experience! This is the 2nd car we purchase here. Vladimir and Robert did everything to make sure we left happy and confident about our decision. 5 Stars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very kind, helpful, and patient staff!
Very kind, helpful, and patient staff! Hernan was a great salesperson as he worked diligently with us throughout this whole process! Thank you for your hard work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2019 Jeep Wrangler
Our experience was great at planet dodge with Rafael. He was very friendly and provided answers to the questions we had. We will look for him next time we purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience of all the cars I’ve bought
I had been on a quest to buy this truck for over a year. I had called and gone to many dealers inquiring about the different models and pricing on the different models. I was given the best price by Rodney and my credit for some reason wasn’t where I thought it was and they worked diligently to get me the best rate possible. Great experience and service! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rodney is great
Rodney was great at finding me the perfect car he was kind and very patient and knowledgeable really. I loved the help and attention recieved
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was OK
Both, the sales and the finance representatives said one thing and when I reply they told me that I misunderstood their words and changed it. What a coincidence. I am leasing for 20 years and I know a little bit more than they thought. I do not think I received an accurate information about how the payments were calculated. The sales person has no idea, his response was he did not know, the system gave him that amount. When I tested drive the car I asked for another car with plain black interior and the sales person first said this one it's nicer and later when I insisted he said the plain black interior was not available. I am not sure if that was true. The finance dept. person offer the extra protection for payments at the end of the lease, when I told him there it is a flat rate plus expenses he said no and change it later to yes. Also at the end he said the flat rate is $350.00, when I got home I saw I signed for a $398.00 instead, I understand that is my fault because I did not read it before I signed.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Best place ever couldn’t be happier
I went to the planet dodge in doral best customer service I could possibly get William help me I’m very pleased with the car and with the service couldn’t be happier:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car