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Gettel Stadium Toyota

(1,056 reviews)
Sales hours: 7:30am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 7:30am–9:00pm 6:00am–7:00pm
Tuesday 7:30am–9:00pm 6:00am–7:00pm
Wednesday 7:30am–9:00pm 6:00am–7:00pm
Thursday 7:30am–9:00pm 6:00am–7:00pm
Friday 7:30am–9:00pm 6:00am–7:00pm
Saturday 8:30pm–6:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm 8:00am–3:00pm
New (813) 212-1515 (813) 212-1515
Used (813) 212-1517 (813) 212-1517
Service (813) 212-1520 (813) 212-1520

Reviews

(1,056 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Stadium Toyota from DealerRater.

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I was able to get an appointment right away.

I was able to get an appointment right away. The staff, inc. Managers, advisors, etd. were very pleasant and professional. The waiting area is clean and I enjoyed the coffee and snacks. My car was serviced in less that one hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The General Manager at Gettel Stadium Toyota is

The General Manager at Gettel Stadium Toyota is unethical, disrespectful to customers, lacks basic manners and creates a terrible experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We apologize for any negative experience you may have had at our dealership. We take customer satisfaction seriously and we apologize again. Your feedback helps us improve our service. Thank you for bringing this to our attention.

The General Manager at Gettel Stadium Toyota lacks basic

The General Manager at Gettel Stadium Toyota lacks basic ethics and respect for customers, displaying disgraceful behavior and providing a terrible experience, absolutely disgusting. In contrast, Courtesy Toyota in Brandon offers outstanding service, treating customers like family with exceptional care and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

El trato fue maravilloso Xavier es genial lo recomiendo

El trato fue maravilloso Xavier es genial lo recomiendo 100% .Quedé muy feliz con mi comprar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Their used car inspection or dealership warranty means

Their used car inspection or dealership warranty means nothing. I bought a used car with dealership warranty... 3 days later, the car broke down with various fault alarms. I had to call them 4 to 6 times to reach one person everytime to make contact. Called Mehdi (sales manager who sold the car to me) and Mark Halvorsen (service advisor) who advised me to tow the car to a nearby honda dealership and shouldn't worry about a thing because I have their "dealership warranty". That warranty means nothing. Fidelity refused to pay for repair or towing. Gettel said they will cover the repair since i just bought the car a couple of days ago. Next day, they changed their mind and mark called me saying no, we are not going to cover the repair because that part is not covered in the warranty, despite the fact that Honda dealership said it is an engine part and it should be covered. I have been calling service and sales managers and directors for 10 days so far without getting any help. They refused to take the car back, tow it to their shop and fix it, or pay repair cost at another dealership. Their warranty means nothing, their inspection means nothing also because that fault could have never occurred in the three times that i drove the car. I will seek every possible route to expose them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Their used car inspection or dealership warranty means

Their used car inspection or dealership warranty means nothing. I bought a used car with dealership warranty... 3 days later, the car broke down with various fault alarms. I had to call them 4 to 6 times to reach one person everytime to make contact. Called Mehdi (sales manager who sold the car to me) and Mark Halvorsen (service advisor) who advised me to tow the car to a nearby honda dealership and shouldn't worry about a thing because I have their "dealership warranty". That warranty means nothing. Fidelity refused to pay for repair or towing. Gettel said they will cover the repair since i just bought the car a couple of days ago. Next day, they changed their mind and mark called me saying no, we are not going to cover the repair because that part is not covered in the warranty, despite the fact that Honda dealership said it is an engine part and it should be covered. I have been calling service and sales managers and directors for 10 days so far without getting any help. They refused to take the car back, tow it to their shop and fix it, or pay repair cost at another dealership. Their warranty means nothing, their inspection means nothing also because that fault could have never occurred in the three times that i drove the car. I will seek every possible route to expose them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We apologize for any inconvenience you have experienced. Our team is dedicated to resolving this issue for you. We will do everything in our power to ensure your car is repaired and your concerns are addressed. Thank you for bringing this to our attention.

Will Fletcher provided an exceptional experience, going

Will Fletcher provided an exceptional experience, going above and beyond. He was incredibly knowledgeable, patient, transparent, and never pressured me into a decision. His friendly demeanor and genuine enthusiasm made the process enjoyable, and I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing dealer , always has a smile on his face .

Amazing dealer , always has a smile on his face . Made me feel comfortable with buying the car that I have . Made me feel happy with my purchase . Gave me the rundown on what car to get what’s best for me ! Explained everything perfectly. Amazing GUY 100 out of 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Xavier, Has been the smartest sales person ever i know at

Xavier, Has been the smartest sales person ever i know at Toyota. He was incredibly professional, knowledgeable, and patient. He took the time to understand my needs, walked me through all the features and options while getting my new Camry XLE, and ensured I felt confident in my decision. His friendly demeanor and genuine care made the entire car buying process smooth and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing staff, nancy sanchez is been amazingly awesome

Amazing staff, nancy sanchez is been amazingly awesome for the smooth process. Great deal on my new awesome camry se 2025! Ocean gem my fav…. Amar, the GSM is awesome to work with! Has been sooo soo great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.