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HGreg.com Houston

(15 reviews)

Reviews

(15 reviews)

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I normally wouldn’t do this, but I purchased a car from

I normally wouldn’t do this, but I purchased a car from HGreg on February 26,2024. I still have not received my tags. After many calls, they brush me off, and I’m still without plates. Be warned before purchasing here. By the way, we’ve purchased to car from here, neither plates are in, one is just a transfer plates. Still not in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 9 found this review helpful. Did you?
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My name is David, I called the dealer and talked to

My name is David, I called the dealer and talked to someone about rang rover, I said there is a lot of scratches on the rims, he said thats nothing, but someone will call u about it,, then he removed the old pictures and added new one without scratch,, I call again and left message, and of course no one returned my call, I call the third time and same thing, UNPROFESSIONAL and are the biggest scammers , I do not recommend to no one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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Very impressed with the team atmosphere and deal I

Very impressed with the team atmosphere and deal I received. Great folks and a great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We drove from Dallas to Houston on 2/1/24 to buy a Kia

We drove from Dallas to Houston on 2/1/24 to buy a Kia Niro EV from the new HGreg.com dealership on Southwest Freeway. Great experience! We had an appointment with Kenny, and he took care of everything: test drive, sales paperwork, having the car detailed before we finished, etc. He also knew EVs and answered all of our questions about the vehicle's operation and remaining warranty. Although we had already selected our vehicle, we saw that there is an EXTENSIVE late-model inventory available. This dealership is fully staffed, and we felt that we received plenty of attention to make sure the process went smoothly, with no pressure at any point. We'll buy from here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Had an appointment for this evening and was told it will

Had an appointment for this evening and was told it will be a 2hr wait just to see the vehicle that I inquired about. What a joke...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
8 people out of 9 found this review helpful. Did you?
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