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Columbiana Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (294 reviews)
2017 consumer dealer award
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2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Columbiana Chevrolet from DealerRater.

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Advertise financing for 99 percent of customers only to

Advertise financing for 99 percent of customers only to pull credit from the same financial companies that every dealer does was denied credit basically nothing special in financing same as all the rest.

Advertise financing for 99 percent of customers only to

Advertise financing for 99 percent of customers only to pull credit from the same financial companies that every dealer does was denied credit basically nothing special in financing same as all the rest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was able to find the Acadia I was looking for at a fair

I was able to find the Acadia I was looking for at a fair price. As for trade we were taken advantage of from the start. An offer of $7000 on our 1015 forester knowing fair trade value was $10000 Treavor insisted it was worth no more. We did purchase the car with a $7500 trade. Now I don’t mind anyone making a living or a reasonable profit but that forester is now listed at $15000 doubling their money. Shady practices at best. Just stay away.

I was able to find the Acadia I was looking for at a fair

I was able to find the Acadia I was looking for at a fair price. As for trade we were taken advantage of from the start. An offer of $7000 on our 1015 forester knowing fair trade value was $10000 Treavor insisted it was worth no more. We did purchase the car with a $7500 trade. Now I don’t mind anyone making a living or a reasonable profit but that forester is now listed at $15000 doubling their money. Shady practices at best. Just stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello John, It is very unfortunate that you feel this way. If your Subaru did not have a crack in the rear bumber, a leather tear on the driver seat, or rust on the liftgate then it would have been worth a lot more. It also needed brakes, an alignment and a new battery. We took into considertation the bodywork and rip in the seat on the appraisal. We did not know anything about the brakes, battery and alignment until after we took it on trade and had a chance to service it. Also, just because a dealership has an asking price doesn't always mean they get what they are asking. In closing, no one in this organization pressured you to take the deal we offered. You left here with smiles on your faces and even posed for a picture in front of your new car. Generally that means you were treated fair and with respect. Please give us a call if you would like to discuss this in length.

Consumer response

I refuse to get into a contest with you As I would be no match for you. Even with the repairs you listed normal wear for a 2015. It was well kept and serviced. Bottom line is I stand by the review as you still stand to almost double your money on my vehicle.

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Purchased a New Escalade this week from Columbiana

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find.

Purchased a New Escalade this week from Columbiana

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Purchased a preowned Buick Encore on 5/20/22.

Purchased a preowned Buick Encore on 5/20/22. Great service from Kenny DeSantis. Did not rush our decision. More than willing to discuss any vehicle we thought we might be interested in.

Purchased a preowned Buick Encore on 5/20/22.

Purchased a preowned Buick Encore on 5/20/22. Great service from Kenny DeSantis. Did not rush our decision. More than willing to discuss any vehicle we thought we might be interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had my truck in for an oil change and tire rotation on

I had my truck in for an oil change and tire rotation on 4/27/22 and I was completely satisfied with the work. I didn't have to wait long and when they called me back, I was pleasantly surprised that they washed it and swept inside. I'm so glad I changed to Columbiana Chevy. I would highly recommend them in the future. Excellent experience.

I had my truck in for an oil change and tire rotation on

I had my truck in for an oil change and tire rotation on 4/27/22 and I was completely satisfied with the work. I didn't have to wait long and when they called me back, I was pleasantly surprised that they washed it and swept inside. I'm so glad I changed to Columbiana Chevy. I would highly recommend them in the future. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Not to be trusted. The birthplace and proving grounds of...

Not to be trusted. The birthplace and proving grounds of "the proverbial used car salesman". Integrity, good faith, fair play are not in their vocabulary. We reached an agreement on a car and trade, I had an appointment to complete the purchase. They sold the car to another buyer and canceled my appointment. Car shopper beware.

Not to be trusted. The birthplace and proving grounds of...

Not to be trusted. The birthplace and proving grounds of "the proverbial used car salesman". Integrity, good faith, fair play are not in their vocabulary. We reached an agreement on a car and trade, I had an appointment to complete the purchase. They sold the car to another buyer and canceled my appointment. Car shopper beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you for your review. We have tried to reach out multiple times with no response from you. Please call Alex Pitinii at 330-482-3331.

Consumer response

Email me. I prefer everything be kept in writing. How have you "reached out"? I have never heard from you. You have my email address, thanks.

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Took my 2017 ats in for oil change this morning. Asked...

Took my 2017 ats in for oil change this morning. Asked salesman what you would pay for me to buy my car back from me. I received a letter stating you were interested since I had very low mileage and car was in excellent shape. Salesman said that he would give me $18,000. I told him that Kelley Blue Book was $27,000. He then told me to go sell it to Kelley. Pretty classless comment in my opinion.

Took my 2017 ats in for oil change this morning. Asked...

Took my 2017 ats in for oil change this morning. Asked salesman what you would pay for me to buy my car back from me. I received a letter stating you were interested since I had very low mileage and car was in excellent shape. Salesman said that he would give me $18,000. I told him that Kelley Blue Book was $27,000. He then told me to go sell it to Kelley. Pretty classless comment in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
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ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!! trust...

ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!! trust me..if you're in the market stop here and see TREVOR BAULO! I never felt so good buying a car. It felt like he made sure I was comfortable, explained everything so well. We felt like we dealt with a friend not a salesman. He seems to know so much and care about the job he is doing! I will come back as long as he is there!

ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!! trust...

ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!! trust me..if you're in the market stop here and see TREVOR BAULO! I never felt so good buying a car. It felt like he made sure I was comfortable, explained everything so well. We felt like we dealt with a friend not a salesman. He seems to know so much and care about the job he is doing! I will come back as long as he is there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We really enjoyed Wayne as our dealer. He is very...

We really enjoyed Wayne as our dealer. He is very patient, kind, and will go over your new vehicle in detail, so no questions are left unanswered. Thank you Wayne.

We really enjoyed Wayne as our dealer. He is very...

We really enjoyed Wayne as our dealer. He is very patient, kind, and will go over your new vehicle in detail, so no questions are left unanswered. Thank you Wayne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
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Wayne is a very personable,knowledgeable and thorough...

Wayne is a very personable,knowledgeable and thorough Sales professional. He was a tremendous help in making this deal happen. Thanks Wayne we appreciate it!!

Wayne is a very personable,knowledgeable and thorough...

Wayne is a very personable,knowledgeable and thorough Sales professional. He was a tremendous help in making this deal happen. Thanks Wayne we appreciate it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
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