Rairdon's Volkswagen of Everett

This dealership should be boycotted! Went into Rairdon's VW dealership Sunday Sept 7 test driving the Atlas SE that was offered for $31,495 after 2 discounts. Sat down to purchase car, and suddenly one of the discounts is conveniently missing ($3500 Customer Bonus) and my trade-in value of my 21 Tiguan R-line in mint condition of $24,000 (established by KBB.com) is reduced to $12,000. The entire proposal is padded with Thousands of Dollars of service contracts, "appearance" nonsense and other fees, but the 50% reduction of my trade-in value was the absolute insult. These people hope you don't know your car value and try to cheat you! I EVEN WARNED THE SALESMANAGER DURING THE TEST DRIVE NOT PULL NONSENSE WITH THE TRADE-IN VALUE! WENT RIGHT OVER HIS HEAD! Then the sales manager circumvents this unethical behavior by texting: "I am sorry you feel our 10,000 off on the brand new Atlas and the Trade in Value wasn't what you had hoped for overall to have been OTD (Out The Door) at at 29K on a $41,930 vehicle", followed by "No problem sir, while we try our best, not everyone will see the value we are giving customers towards new purchase". Where is the value when the dealer is trying to deceive you by $12,000 with your trade in??? if you can't sell the car at $31,498, DON"T ADVERTISE IT TO DRAG PEOPLE INTO THE DOOR! I called a previous VW salesperson having worked there, and was told, literally all salespeople including the General Manager!! quit after Reardon bought the dealership from Pignataro due to unethical behavior towards customers and demands on employees. Let that sink in for a moment. Note to Reardon: Don't bother to respond. Your shallow lines are nothing but sales talk. Find additional reviews on Yelp and Dealerrater.com. You are the prime examples why dealerships have such a bad reputation. Shame on the entire Rairdon organization for encouraging and promoting such behavior. I have also called VW Consumer Affairs and opened a ticket!

They were so friendly and patient that we felt buying process was enjoyable at this dealership. Overall great experience!

I've been dealing with Rairdon VW since they took over from Pignataro and I have been completely satisfied every time. The yearly inseptions they do are thorough and complete. They provide a very detailed checklist of every step and any possible item that may need attention in the future. A particularly professional touch is the full car cleanup, inside and out that is standard with every visit. Kudos as well to their Customer Service Chief, Aaron Carlson, who never fails to follow up each time to ensure that everything was done to the owner's satusfaction

I've never had an issue with service here. Always willing to handle my issues large or small.

Mario made sure they were able to finish my transmission repair in a timely manner.

Excellent service from beginning to end. Very upbeat and friendly. Listened to what you were looking for and provided exactly that. Love the car used car they suggested to me.

Ellie and the others provided a stress-free and friendly sales situation. Not pushy, listened to my needs, and offered a good price.

Brittney was able to get me in and written up In a timely manner with no appointment, and reviewed the report in detail. Overall a pleasant service experience!

Service representatives were very helpful and knowledgeable and kept me informed of progress throughout process. Because of our specific situation they went so far as to give us a good will replacement for our gas tank door.

They went far beyond expectations on service on our mishap with our gas tank door. They kept us informed on their progress regularly and were very kind and pleasant to work with throughout the whole process