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Cannon Chevrolet of Laurel

(122 reviews)

Reviews

(122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cannon Chevrolet of Laurel from DealerRater.

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I want to thank Ms Q for her patience and personality.

I want to thank Ms Q for her patience and personality. I was so indecisive and could not get it together but she didn’t get mad or rude with us she was the same from beggining to end. We really appreciate it. She need a raise she is really good!

I want to thank Ms Q for her patience and personality.

I want to thank Ms Q for her patience and personality. I was so indecisive and could not get it together but she didn’t get mad or rude with us she was the same from beggining to end. We really appreciate it. She need a raise she is really good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to send us such a positive review.

Dealer response

Hi there, thank you so much for your positive comments about Cannon Nissan Of Laurel!

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We enjoyed working with Jacquisha on our new Chevrolet

We enjoyed working with Jacquisha on our new Chevrolet 2500. It was a great pleasure and an easy experience!

We enjoyed working with Jacquisha on our new Chevrolet

We enjoyed working with Jacquisha on our new Chevrolet 2500. It was a great pleasure and an easy experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sending us such a positive review.

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback.

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I am very pleased with Ms.

I am very pleased with Ms.Q. I thought someone had stolen my gas and I went back for follow up and it was a button that had been changed! THANK YOU cannon for hiring her!

I am very pleased with Ms.

I am very pleased with Ms.Q. I thought someone had stolen my gas and I went back for follow up and it was a button that had been changed! THANK YOU cannon for hiring her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Stacywade7268, thank you for taking the time to leave a review for us at Cannon Nissan Of Laurel. We're happy we could meet your expectations!

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Thank you for the great service that I was giving by

Thank you for the great service that I was giving by Asheley and other personnel at Cannon. I really appreciate the time spent in the rain to help me purchase this vehicle! I am in love and will send more people to Cannon! Nobody beats a Cannon deal!

Thank you for the great service that I was giving by

Thank you for the great service that I was giving by Asheley and other personnel at Cannon. I really appreciate the time spent in the rain to help me purchase this vehicle! I am in love and will send more people to Cannon! Nobody beats a Cannon deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Debra Walley, thank you for the 5-star review. If we can assist you in any way, please give us a call.

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2023 Chevy Tahoe – Great SUV from Cannon Dealership I

2023 Chevy Tahoe – Great SUV from Cannon Dealership I recently bought a 2023 Chevrolet Tahoe from Cannon dealership, and the whole experience was excellent. The staff were friendly, helpful, and made the process easy from start to finish. The Tahoe is everything I hoped for—powerful, comfortable, and loaded with features. It’s perfect for long drives, hauling gear, and everyday use. The ride is smooth, and the tech is easy to use. Cannon made financing simple and explained everything clearly. The vehicle was clean and ready when I picked it up, and they followed up to make sure I was happy.

2023 Chevy Tahoe – Great SUV from Cannon Dealership I

2023 Chevy Tahoe – Great SUV from Cannon Dealership I recently bought a 2023 Chevrolet Tahoe from Cannon dealership, and the whole experience was excellent. The staff were friendly, helpful, and made the process easy from start to finish. The Tahoe is everything I hoped for—powerful, comfortable, and loaded with features. It’s perfect for long drives, hauling gear, and everyday use. The ride is smooth, and the tech is easy to use. Cannon made financing simple and explained everything clearly. The vehicle was clean and ready when I picked it up, and they followed up to make sure I was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review. We enjoyed your visit with us and look forward to helping in the future.

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Terrible service department.

Terrible service department. Replaced my ABS control module under warranty and $700 later it’s leaking because it was installed incorrectly…….. now I’m in Arizona with a truck with no brakes and I have to wait for the service centers here and to work with cannon. Of course they are in no rush to make this right….. rental car fees adding up and no urgency. Sad that they had someone that can’t fix a warranties part correctly and I could have died driving through the mountains with no brakes. Terrible

Terrible service department.

Terrible service department. Replaced my ABS control module under warranty and $700 later it’s leaking because it was installed incorrectly…….. now I’m in Arizona with a truck with no brakes and I have to wait for the service centers here and to work with cannon. Of course they are in no rush to make this right….. rental car fees adding up and no urgency. Sad that they had someone that can’t fix a warranties part correctly and I could have died driving through the mountains with no brakes. Terrible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Would like to start off with my experience with the

Would like to start off with my experience with the service department at Cannon was great. The only person I dealt was a young man ( James ) who was very polite and knowledgeable . Now with that said I would like to say I am totally dissatisfied with GM. It took 3 weeks to get part needed to repair my truck .In my book there is no excuse for that period . On a scale of one to ten Cannon Chevrolet (service dept) gets a 10 and GM a 2 maybe .

Would like to start off with my experience with the

Would like to start off with my experience with the service department at Cannon was great. The only person I dealt was a young man ( James ) who was very polite and knowledgeable . Now with that said I would like to say I am totally dissatisfied with GM. It took 3 weeks to get part needed to repair my truck .In my book there is no excuse for that period . On a scale of one to ten Cannon Chevrolet (service dept) gets a 10 and GM a 2 maybe .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank to Cannon Chevrolet Service Dept, Ashley was great

Thank to Cannon Chevrolet Service Dept, Ashley was great She kept me in the loop with everything that was going on with my car, from finding parts that are not really available, since the car was only built for 3 years.. CHEVY SS parts are hard to get, but they took care of my car and I really appreciate the care and attention.... I'M LOOKING FOR ASHLEY EVERYTIME I COME.... THANK U ASHLEY, AND SHOUT OUT TO PARTS DEPT. FOR FINDING THE ONLY PART IN THE COUNTRY,.. (MINNESOTA).. THANK U GUYS FOR YOUR EFFORT AND HARD WORK

Thank to Cannon Chevrolet Service Dept, Ashley was great

Thank to Cannon Chevrolet Service Dept, Ashley was great She kept me in the loop with everything that was going on with my car, from finding parts that are not really available, since the car was only built for 3 years.. CHEVY SS parts are hard to get, but they took care of my car and I really appreciate the care and attention.... I'M LOOKING FOR ASHLEY EVERYTIME I COME.... THANK U ASHLEY, AND SHOUT OUT TO PARTS DEPT. FOR FINDING THE ONLY PART IN THE COUNTRY,.. (MINNESOTA).. THANK U GUYS FOR YOUR EFFORT AND HARD WORK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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Not responsive Fail to give accurate information

Not responsive Fail to give accurate information Ongoing service issue since Aug 2024 Do not recommend this service department

Not responsive Fail to give accurate information

Not responsive Fail to give accurate information Ongoing service issue since Aug 2024 Do not recommend this service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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They went above and beyond taking care of us and treated

They went above and beyond taking care of us and treated us with much respect

They went above and beyond taking care of us and treated

They went above and beyond taking care of us and treated us with much respect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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