Skip to main content

Mercedes-Benz of Midlothian

(1,778 reviews)
Visit Mercedes-Benz of Midlothian
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (804) 419-5638 (804) 419-5638
Used (804) 419-5506 (804) 419-5506
Service (804) 419-5454 (804) 419-5454

Inventory

See all 174 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles. We have an outstanding selection of new and certified pre-owned vehicles, including popular models like the GLC SUV, C-Class Sedan, CLA Coupe. So whether you want an elegant luxury SUV or sedan, a sporty coupe, or a versatile and reliable commercial van, we’ll get you exactly what you’re looking for. .
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond!

Service center

Phone number (804) 419-5454

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,778 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Midlothian from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent dealership and service center.

Excellent dealership and service center. Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager!

Excellent dealership and service center.

Excellent dealership and service center. Scott Lambert is a wonderful service manager. Ryan is an amazing dealership manager!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Great customer service and very knowledgeable

Great customer service and very knowledgeable technicians. I experience was enjoyable and would highly recommend!

Great customer service and very knowledgeable

Great customer service and very knowledgeable technicians. I experience was enjoyable and would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I’m very disappointed with Mercedes service.

I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit.

I’m very disappointed with Mercedes service.

I’m very disappointed with Mercedes service. My car has been in for over a week on three different occasions, and each time the loaner car was dirty and restricted to only 75 miles. If a repair takes more than a week, there should not be such a mileage limit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon. We apologize for the dirty loaner car. The mileage limit of 75 miles is per day, not for the duration of the loaner agreement. We are sorry for any confusion there.

Show full review

Very clean.

Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments

Very clean.

Very clean. Relaxed environment. Staff was very helpful and service was very quick. Plus complementary refreshments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The best customer service and they are very helpful and

The best customer service and they are very helpful and answered all questions thank you

The best customer service and they are very helpful and

The best customer service and they are very helpful and answered all questions thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Isaiah treated me well & showed me all the features of my

Isaiah treated me well & showed me all the features of my purchase. He’s an asset to anyone buying a vehicle.

Isaiah treated me well & showed me all the features of my

Isaiah treated me well & showed me all the features of my purchase. He’s an asset to anyone buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Scott L.

Scott L. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. He is just a professional at his job.

Scott L.

Scott L. was Awesome! I was able to text him with my issue and he advised to bring my car. He was able to review my car with the team and determine the issue. He is just a professional at his job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I have been to the dealership for service on several

I have been to the dealership for service on several occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating.

I have been to the dealership for service on several

I have been to the dealership for service on several occasions and have always had a top tier experience. Staff members are consistently professional, courteous and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I am super happy with the service for my GLE350.

I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!!

I am super happy with the service for my GLE350.

I am super happy with the service for my GLE350. Nicole was fabulous and took care what needed was taken care of. I really appreciate her attention to detail. Great job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Excellent comication about the level of maintenance

Excellent comication about the level of maintenance needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail.

Excellent comication about the level of maintenance

Excellent comication about the level of maintenance needed for my 2023 Mercedes Sprinter 2500. Ms Frtz explained everything in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 1778 reviews