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Mercedes-Benz of Midlothian

(1,446 reviews)
Visit Mercedes-Benz of Midlothian
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (804) 419-5638 (804) 419-5638
Used (804) 419-5506 (804) 419-5506
Service (804) 419-5454 (804) 419-5454

Inventory

See all 188 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles. We have an outstanding selection of new and certified pre-owned vehicles, including popular models like the GLC SUV, C-Class Sedan, CLA Coupe. So whether you want an elegant luxury SUV or sedan, a sporty coupe, or a versatile and reliable commercial van, we’ll get you exactly what you’re looking for. .
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond!

Service center

Phone number (804) 419-5454

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Midlothian from DealerRater.

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Great dealership very thorough with diagnostic.

Great dealership very thorough with diagnostic. Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz

Great dealership very thorough with diagnostic.

Great dealership very thorough with diagnostic. Great customer service Nicole is the best service advisor. I love the video they sent to email concerning my Mercedes Benz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Awesome customer service as usual.

Awesome customer service as usual. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do.

Awesome customer service as usual.

Awesome customer service as usual. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I recommend this service to any one that goes there, and

I recommend this service to any one that goes there, and all the family of all.

I recommend this service to any one that goes there, and

I recommend this service to any one that goes there, and all the family of all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Derive beyond expectations, Will always go here for any

Derive beyond expectations, Will always go here for any services needed , the attentiveness to details is awesome

Derive beyond expectations, Will always go here for any

Derive beyond expectations, Will always go here for any services needed , the attentiveness to details is awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Cheyene was my service rep and his knowledge & service

Cheyene was my service rep and his knowledge & service was first class. Would highly recommend him.

Cheyene was my service rep and his knowledge & service

Cheyene was my service rep and his knowledge & service was first class. Would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great and timely service.

Great and timely service. Got my vehicle in and out in the same day and communicated well.

Great and timely service.

Great and timely service. Got my vehicle in and out in the same day and communicated well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Parking is always jammed, but they manage it reasonably

Parking is always jammed, but they manage it reasonably well. Service was done on time and as estimated. Loaners generally available if you book well in advance.

Parking is always jammed, but they manage it reasonably

Parking is always jammed, but they manage it reasonably well. Service was done on time and as estimated. Loaners generally available if you book well in advance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The buying experience was the best I have experienced.

The buying experience was the best I have experienced. Frank provided exceptional customer service, the paperwork was quick and completed electronically. All I had to was pay and pick up the car. I highly recommend.

The buying experience was the best I have experienced.

The buying experience was the best I have experienced. Frank provided exceptional customer service, the paperwork was quick and completed electronically. All I had to was pay and pick up the car. I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Service was exceptional.

Service was exceptional. i was provided with a loaner while the car was serviced and was kept abreast of maintenance work.

Service was exceptional.

Service was exceptional. i was provided with a loaner while the car was serviced and was kept abreast of maintenance work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was very good.

Service was very good. I was kept informed every step of the way and recommendations for follow up concerns were made.

Service was very good.

Service was very good. I was kept informed every step of the way and recommendations for follow up concerns were made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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