Reviews
Dar did excellent job of detailed cost and time of
Dar did excellent job of detailed cost and time of completion for each item task. Really appreciate his diligence and follow up!!
Dar did excellent job of detailed cost and time of
Dar did excellent job of detailed cost and time of completion for each item task. Really appreciate his diligence and follow up!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keith got me in and out within an hour, even without an
Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back!
Keith got me in and out within an hour, even without an
Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor Daroeuth was friendly and professional.
Service advisor Daroeuth was friendly and professional. I walked in and he took care my appointment. He also provided a list of suggested service in my 2020 Elantra. I requested battery replacement and oil change. The jobs done on expected time. He took me to my car after the work is completed. I am recommend reaching out to him next time you are in the dealer for service.
Service advisor Daroeuth was friendly and professional.
Service advisor Daroeuth was friendly and professional. I walked in and he took care my appointment. He also provided a list of suggested service in my 2020 Elantra. I requested battery replacement and oil change. The jobs done on expected time. He took me to my car after the work is completed. I am recommend reaching out to him next time you are in the dealer for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I must say my entire communication and experience from
I must say my entire communication and experience from start to finish was amazing. I believe it was my best experience ever buying a vehicle and we’ve bought many over the years. I would highly recommend Nizar and the dealership as a whole.
I must say my entire communication and experience from
I must say my entire communication and experience from start to finish was amazing. I believe it was my best experience ever buying a vehicle and we’ve bought many over the years. I would highly recommend Nizar and the dealership as a whole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nizat is defenitly the best dealer, worked with my
Nizat is defenitly the best dealer, worked with my situation. Super helpful, would 100% recommend. Super professional and kind definitely check it out.
Nizat is defenitly the best dealer, worked with my
Nizat is defenitly the best dealer, worked with my situation. Super helpful, would 100% recommend. Super professional and kind definitely check it out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service agent was responsive to our questions and needs -
Service agent was responsive to our questions and needs - provided a loaner car for us
Service agent was responsive to our questions and needs -
Service agent was responsive to our questions and needs - provided a loaner car for us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks to all the personal Hyundai for taking care of my
Thanks to all the personal Hyundai for taking care of my car Hyundai ELANTRA I’m very pleased for their attention and service
Thanks to all the personal Hyundai for taking care of my
Thanks to all the personal Hyundai for taking care of my car Hyundai ELANTRA I’m very pleased for their attention and service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealer quoted me an OTD cash price on a New vehicle with
Dealer quoted me an OTD cash price on a New vehicle with 10 miles on it advertised on their website. No return calls when I asked to pick it up. Later salesman and sales manager tell me the car is really a DEMO, and try to upsell me to a more expensive model.
Dealer quoted me an OTD cash price on a New vehicle with
Dealer quoted me an OTD cash price on a New vehicle with 10 miles on it advertised on their website. No return calls when I asked to pick it up. Later salesman and sales manager tell me the car is really a DEMO, and try to upsell me to a more expensive model.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Would recommend to friend and family .
Would recommend to friend and family . Nizar was very professional and fast . Very nice guy
Would recommend to friend and family .
Would recommend to friend and family . Nizar was very professional and fast . Very nice guy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This review is for CASTLE MAZDA DOWNERS GROVE.
This review is for CASTLE MAZDA DOWNERS GROVE. Be careful with this dealer. They will add services to contract without discussing with you. Make sure you look at every fee on it. When I called them out on it they refused to do anything .
This review is for CASTLE MAZDA DOWNERS GROVE.
This review is for CASTLE MAZDA DOWNERS GROVE. Be careful with this dealer. They will add services to contract without discussing with you. Make sure you look at every fee on it. When I called them out on it they refused to do anything .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase