Reviews
Very good people the sells man he’s so good I he helped...
Very good people the sells man he’s so good I he helped us a lot the car really clean and nice. The Service very good
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
So happy with everything. Eduardo was friendly and...
So happy with everything. Eduardo was friendly and informative. Process was easy! It will be a pleasure bringing my car in for service. Thank you Rizza!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
All repair work done as requested. Everything went fine...
All repair work done as requested. Everything went fine except for returning of vehicle. I was expecting same day return but didn’t get back till next day. Communication could have been smoother. Car was returned clean and shinny. Pleased overall and will return for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
In my recent visit. The work was great. But I did not...
In my recent visit. The work was great. But I did not have my car washed and vacuumed. Maybe you guys don’t do that anymore. But I’ll tell you when you spend over 1000You should bring that back.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I have to say everyone was great , to the guys picking up...
I have to say everyone was great , to the guys picking up and dropping off my car to the young lady on the phone . Everyone was so nice and professional. So good I am thinking of buying another just to go through everything again ! Thank you P.s. just love my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I was absolutely pleased with the entire process of...
I was absolutely pleased with the entire process of purchasing a vehicle from Joe Rizza Ford. I cannot say enough about George Kraft. He worked with me in locating exactly what I was in search of. He was fantastic to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear George and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I was told that my issues couldn’t be addressed unless I...
I was told that my issues couldn’t be addressed unless I bought new tires when I believe I didn’t need new tires. Also, I was quoted $119.00 to program a blank key. Would have been nice to get the key programmed free since I bought a née car there 3 months ago. I will not buy from you again.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience with Porsche Orland Park: A Joe Rizza Dealership. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Kind courteous service Scott in the service department...
Kind courteous service Scott in the service department knows surely how to do his job Samantha absolutely phenomenal when I made the appointment she let me know that there would be a loaner car for me which there was very prompt service to call me right back when the car was ready so very satisfied also had a friendly chat with John Rizza in the sales area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
👍😎🇺🇸
You guys did excellent work on my car. The wait time was...
You guys did excellent work on my car. The wait time was not that long. You come and they treat you very nice. Great place to go and get your car fix.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Always.. always great service and never turned down....
Always.. always great service and never turned down. Been doing business with Rizza for over 30 years. Bought like 17 cars and trucks from there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com