Reviews
The service was fast and good.
The service was fast and good. The agent was attentive. My car came out cleaned.
The service was fast and good.
The service was fast and good. The agent was attentive. My car came out cleaned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and great cars.
Great customer service and great cars. I’ve bought 4 cars from this dealership and appreciate them always going above and beyond while taking care of me.
Great customer service and great cars.
Great customer service and great cars. I’ve bought 4 cars from this dealership and appreciate them always going above and beyond while taking care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was provided excellent service by the agent.
I was provided excellent service by the agent. He was professional, and the service was completed as promised, plus the job was done right.
I was provided excellent service by the agent.
I was provided excellent service by the agent. He was professional, and the service was completed as promised, plus the job was done right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a worst experience without Courtesy Nissan.
I had a worst experience without Courtesy Nissan. I bought the vehicle in that they updated lien holder wrongly which I am spending 2 hrs every day to fix it. But still on update. Worst and pathetic experience!!
I had a worst experience without Courtesy Nissan.
I had a worst experience without Courtesy Nissan. I bought the vehicle in that they updated lien holder wrongly which I am spending 2 hrs every day to fix it. But still on update. Worst and pathetic experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Always easy to get an appointment, and the service
Always easy to get an appointment, and the service advisors are all so friendly and courteous. I appreciate being treated like a repeat customer that I am.
Always easy to get an appointment, and the service
Always easy to get an appointment, and the service advisors are all so friendly and courteous. I appreciate being treated like a repeat customer that I am.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience getting car serviced at
Always a great experience getting car serviced at courtesy Nissan. Service advisor are great in the there work and prompt responses.
Always a great experience getting car serviced at
Always a great experience getting car serviced at courtesy Nissan. Service advisor are great in the there work and prompt responses.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service reps were efficient upon arrival to get service
Service reps were efficient upon arrival to get service rep. Very helpful courteous and quality service.
Service reps were efficient upon arrival to get service
Service reps were efficient upon arrival to get service rep. Very helpful courteous and quality service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott always provides exceptional service and always
Scott always provides exceptional service and always communicates the necessary work that needs to be completed
Scott always provides exceptional service and always
Scott always provides exceptional service and always communicates the necessary work that needs to be completed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a vehicle from this dealership and
I recently purchased a vehicle from this dealership and unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclear and lacked transparency. The cost summary was not properly explained, and important details were glossed over or completely ignored. When I came to get the car, it was already dark, and I specifically asked if there were any issues with the vehicle. I was assured everything was fine. However, the next day in the daylight, I discovered multiple small cracks on the windshield — something that was clearly hidden. I attempted to follow up via email, but I was completely ignored. On the financial side, things were equally frustrating. I clearly stated that I did not want any additional services beyond purchasing the car, except for adding Ally insurance. Despite this, nearly $2K in extras were added without my proper consent. I had to take additional time to cancel those charges. The finance manager was dismissive and made me feel like I was a burden for questioning what was going on — extremely unprofessional behavior. I was also promised a second key for the car, which I never received. To top it all off, I recently experienced a power failure on the highway — a dangerous situation caused by the battery cable not being properly attached. This is simply unacceptable and shows a serious lack of attention to basic vehicle safety. Overall, this experience has left me feeling misled, ignored, and disappointed. I would caution others to be extremely careful if considering doing business here.
I recently purchased a vehicle from this dealership and
I recently purchased a vehicle from this dealership and unfortunately had a very disappointing experience, both with the salesperson and the finance manager. From the start, the communication was unclear and lacked transparency. The cost summary was not properly explained, and important details were glossed over or completely ignored. When I came to get the car, it was already dark, and I specifically asked if there were any issues with the vehicle. I was assured everything was fine. However, the next day in the daylight, I discovered multiple small cracks on the windshield — something that was clearly hidden. I attempted to follow up via email, but I was completely ignored. On the financial side, things were equally frustrating. I clearly stated that I did not want any additional services beyond purchasing the car, except for adding Ally insurance. Despite this, nearly $2K in extras were added without my proper consent. I had to take additional time to cancel those charges. The finance manager was dismissive and made me feel like I was a burden for questioning what was going on — extremely unprofessional behavior. I was also promised a second key for the car, which I never received. To top it all off, I recently experienced a power failure on the highway — a dangerous situation caused by the battery cable not being properly attached. This is simply unacceptable and shows a serious lack of attention to basic vehicle safety. Overall, this experience has left me feeling misled, ignored, and disappointed. I would caution others to be extremely careful if considering doing business here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ngunko, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 when you have a chance. Thank you, and we look forward to hearing from you.
Cason was friendly, knowledgeable, and fair with no
Cason was friendly, knowledgeable, and fair with no pressure sales. They treated us respectfully and made the experience pleasant.
Cason was friendly, knowledgeable, and fair with no
Cason was friendly, knowledgeable, and fair with no pressure sales. They treated us respectfully and made the experience pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!