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MINI of Downtown Los Angeles

(160 reviews)

Reviews

(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Downtown Los Angeles from DealerRater.

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I just leased the love of my life from Nick Alexander

I just leased the love of my life from Nick Alexander Mini. And I owe it all to Collin Cocores. He listened to my expectations wants and needs, then just made it happen. No fuss, no muss. This great experience was made even better when Collin introduced me to Steven in finance, just crossed the T's, dotted all the i's and explained the different levels of additional maintenance packages they offer without that icky salesman approach The bottom line is you will enjoy every minute you spend with these gentlemen. Enjoy! Oh, yeah. I'm the most proud new owner of the 2023 Mini SE and I feel like a kid behind the wheel again. Thanks again Collin and Steven.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in to browse and was greeted by Gerson he was

Came in to browse and was greeted by Gerson he was amazing no stress he help me look around showed me all the models and he was knowledgeable and knew everything about MINI ended up finding the right Hardtop MINI and I love it best car of my life also want to thank Paul for helping connect my phone and helping me with the features overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Collin helped us get the right car and within our budget.

Collin helped us get the right car and within our budget. We had somewhere we needed to be so we wanted to skip the car getting detailed but he took it to get detailed and put a rush on it while we were finishing paperwork to make sure we got out in time and we did! He answered all of our questions. This isn't our first or second Mini but it's our first one since Irvine closed and we were pleasantly surprised. We would definitely come here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great place to get a great deal.

A great place to get a great deal. I got a brand new Mini I recommend asking for Paul he is very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience when I purchased my mini from here.

Great experience when I purchased my mini from here. Gerson made me feel very comfortable was like hanging out with one of my friends,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in to see some MINI and was help by Paul and

I came in to see some MINI and was help by Paul and Gerson there amazing team both kind and patient help me find the MINI of my dreams I’m glad I came to Nick Alexander Mini the whole staff is amazing if you are in need of anything MINI come here and ask for Gerson or Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Gerson was such a good guy to have helping me with this

Gerson was such a good guy to have helping me with this car buying experience. I love my new mini cooper so much gave me gift too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience here.

Great car buying experience here. I was helped by Paul he showed me the different models and answered my questions. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good.

Good. Took a bit long but overall satisfying. Got my first car and it was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in last year in November to order a convertible

I came in last year in November to order a convertible and I met Gerson reynosa he was great he help me look at all my options and build the perfect MINI I pick it up last week and it’s amazing I love my convertible can’t wait for the summertime

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.