Reviews
It was by far the best experience of purchasing an
It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.
It was by far the best experience of purchasing an
It was by far the best experience of purchasing an automobile I’ve ever had. Very courteous and helpful. I actually went to GMC dealers in Va. and NC and they couldn’t help me get the SUV I wanted. Went to Cars.com and submitted 3 notice of interest to 3 different dealers and Zeigler responded within 5 minutes. No haggling and gave me a more than fair quote. Everything went smooth and finally heard from other dealers an hour or two later. Really appreciate the professionalism. Love my truck and it was delivered today! Thank you for all your help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Josh being courteous and helpful. I will be sure to share your kind words with him and his manager. Thank you for the opportunity to earn your business and please keep us updated if there's anything else we can do for you. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Service department does not answer the phone or return
Service department does not answer the phone or return messages. Left a message the night my car broke down, didn’t return the call. Called back 2 days later and left a second message after nobody answered. Still didn’t return the call. Finally got through to service 3 days after that and they gave me the wrong answer to my question. Called back today and they did not answer the phone again. Had to call the sales department and then the overall service manager to finally be able to talk to someone and be told they couldn’t help me with my problem and left me to foot the repair bill. More upset about the lack of response and lack of communication than the repair bill.
Service department does not answer the phone or return
Service department does not answer the phone or return messages. Left a message the night my car broke down, didn’t return the call. Called back 2 days later and left a second message after nobody answered. Still didn’t return the call. Finally got through to service 3 days after that and they gave me the wrong answer to my question. Called back today and they did not answer the phone again. Had to call the sales department and then the overall service manager to finally be able to talk to someone and be told they couldn’t help me with my problem and left me to foot the repair bill. More upset about the lack of response and lack of communication than the repair bill.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
HI Ben, As soon as I read your review I contacted our Service Director. I was told that you are in Alabama currently and our records show we haven't seen your 2003 Envoy in over 2 years. Were you trying to get a part that was installed by Jiffy Lube covered under GMC warranty? If so, I apologize because our hands are tied due to the guidelines we have to follow per the OEM. Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
We were impressed with the sales team we worked with,
We were impressed with the sales team we worked with, especially with Alex. We shopped hard and he was both patient and helpful as we came and went while looking for the right second car for us. When we settled on a 2018 Nissan Murano Platinum, they worked with us to make sure we were satisfied with the car and the deal.
We were impressed with the sales team we worked with,
We were impressed with the sales team we worked with, especially with Alex. We shopped hard and he was both patient and helpful as we came and went while looking for the right second car for us. When we settled on a 2018 Nissan Murano Platinum, they worked with us to make sure we were satisfied with the car and the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI! We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Junior was great to work with, I would definitely buy
Junior was great to work with, I would definitely buy from him again for any future car needs.
Junior was great to work with, I would definitely buy
Junior was great to work with, I would definitely buy from him again for any future car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi melrshultz, Thank you so much for this excellent review! We truly value our customers, and strive for quality customer service in all that we do. We are happy that you were able to experience this throughout your visit at our dealership. We appreciate your kind words about Junior, and I will be sure to share your compliments with him. We thank you again for visiting our dealership and for this great review! Enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
They are the best helped me find the car I wanted and
They are the best helped me find the car I wanted and that was right for me.
They are the best helped me find the car I wanted and
They are the best helped me find the car I wanted and that was right for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi NoahE4123, thank you for the high star rating! We're glad to hear we delivered such a great experience. Junior is a valuable member of our team. I will be sure to share your compliments with him. If there's anything further we can do for you, we are happy to help! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
We had such a great experience!
We had such a great experience! Service was above and beyond with everyone who helped to make this purchase as smooth as possible. I look forward to working with Ziegler,Junior, and Cory in the future. #TeamdelaRosa
We had such a great experience!
We had such a great experience! Service was above and beyond with everyone who helped to make this purchase as smooth as possible. I look forward to working with Ziegler,Junior, and Cory in the future. #TeamdelaRosa
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Uriel lorenzo! Thank you for the opportunity to earn your business. Junior and Cory are valuable members of our team. I am glad they were able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Junior and Caryn are amazing!
Junior and Caryn are amazing! They are easy to work with and extremely helpful! They went above and beyond to help me find a vehicle that fit our family's needs and budget. I never thought of purchasing a vehicle as a fun experience, but #teamdelarosa has changed my perspective! We will be returning to see #teamdelarosa when the time comes to purchase another vehicle.
Junior and Caryn are amazing!
Junior and Caryn are amazing! They are easy to work with and extremely helpful! They went above and beyond to help me find a vehicle that fit our family's needs and budget. I never thought of purchasing a vehicle as a fun experience, but #teamdelarosa has changed my perspective! We will be returning to see #teamdelarosa when the time comes to purchase another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI crystalmschuitema! Thank you for taking the time to write such a great review and congrats on your new vehicle! Junior and Caryn will be thrilled to hear how their great customer service has produced another satisfied customer. They are valuable members of our team and I'll be sure to pass along your compliments to them. We appreciate the opportunity to earn your business and look forward to seeing you again in the future! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Junior and his wife Caryn (for financing) were amazing to
Junior and his wife Caryn (for financing) were amazing to work with! We actually did most of the talking over text as both parties were busy with family activities, yet everything went smoothly and without a hitch. We never felt pressured to purchase, or get any add-ons we didn't feel we needed. Truly a wonderful buying experience, thank you Junior and Caryn! #TeamdelaRosa
Junior and his wife Caryn (for financing) were amazing to
Junior and his wife Caryn (for financing) were amazing to work with! We actually did most of the talking over text as both parties were busy with family activities, yet everything went smoothly and without a hitch. We never felt pressured to purchase, or get any add-ons we didn't feel we needed. Truly a wonderful buying experience, thank you Junior and Caryn! #TeamdelaRosa
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI tk! Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments of Junior and Caryn! They are valuable members of our team. I will be sure to share your kind words with them. Thank you for your recommendation to others, and you enjoy your new purchase! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Caryn and Junior were great and so easy to work with!
Caryn and Junior were great and so easy to work with! junior was so helpful throughout the whole process! If looking for a vehicle go talk to Caryn and Junior!
Caryn and Junior were great and so easy to work with!
Caryn and Junior were great and so easy to work with! junior was so helpful throughout the whole process! If looking for a vehicle go talk to Caryn and Junior!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this awesome review, Cmariah5! We are very happy that you were treated great and had an excellent experience at Zeigler of Holland. Caryn and Junior are valuable members of our team. I'm glad they were able to help you out with the purchase of your dream car. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com
Great to work with.
Great to work with. Very fast about getting you approved and down the road with your new car.
Great to work with.
Great to work with. Very fast about getting you approved and down the road with your new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sabotlockett, we are thrilled to read that you were extremely pleased with your experience at our dealership! Thank you for taking the time to share such stellar feedback about Junior and Caryn. It is extremely important that our customers are comfortable throughout the entire process. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com