Miracle Infiniti of Augusta

I had an amazing experience with Annette as she made sure my new purchase was everything I wanted and needed. It’s important to note that I didn’t feel rushed or pressured and was able to take my time making the decisions on my perfect vehicle.

Friday 6/7/24- called service dept. 5 times between 3-4pm and let ring 20 times. No answer and no way to leave message. Called Macon infinity and they answered right away and I’m taking my QX80 there for repairs. 0 stars

My name is Sharon Upton, I had a wonderful experience at Miracle Infiniti of Augusta. I purchased a 2024 QX 50 and this was truly a blessing!! I want to give highly respect to the the Miracle Infinity of Augusta family for treating me with respect, kindness and nothing but loyalty and love through the whole process. Johnny Royal/ Reuben Wilson are truly a God sent and I recommend everyone to come out to experience the loyalty that I received!!! If you want to be treated with royalty and class come on out and see these two at Miracle Infiniti of Augusta !!!!

Infiniti Customers BEWARE!! DO NOT TAKE YOUR VEHICLE TO MIRACLE INFINITI!! I took my vehicle to Miracle Infiniti of Augusta because my brakes were squealing. They charged me money and I paid for services that were not performed. Then I took my vehicle back an additional 3 more times because the brakes were still squealing. Initially I paid for rear brake pads and rotors....then the 4th time, they told me as a courtesy they would do the same thing to the front that the did to the rear. I ended up taking my vehicle to another dealership and paid to have my vehicle serviced. When that dealership tore down my vehicle they noticed that the rear brake pads were the lowest level of Nissan products, shims were missing, rotors were not new and the front had not received any service (all old products on the front-front brake pads were down to a dangerous level of 3mm). I have tried to contact the General Manager, Johnny Royal and the Owner, Mike Murphy and they will not contact me. I should be reimbursed for my services that were not performed. As a woman, I trusted them to service my vehicle! This dealership needs to be shutdown!! Bad business! I have all of my parts that were taken off my vehicle for evidence as well as invoices!

Reuben Wilson, was super great to work with. Very helpful and professional. I haven't bought a new car in over a decade and he made the process very smooth and easy. highly recommend him. He helped find the color we wanted even though vehicle had to be shipped and got it to us before Christmas on a tight deadline.

It was ok to deal with the maintenance people ...I. will use them again in Augus

Very professional, polite, friendly and good service, Offer assistance and helpful information on your vehicle and offer assistance while you wait

Wonderful experience at Jim Hudson Infiniti. Carl Coker was our salesperson and he did a fantastic job! No pressure, easy going. By far one of the smoothest and least stressful car buying experiences! You can’t go wrong with Jim Hudson dealerships.

Great service department - Micky kept me in the loop on progress and pricing was reasonable

Staff are always very friendly and happy. They always check back with us to make sure that we are ok.