Reviews
Zack did a great job!
Zack did a great job! Timely in obtaining the windshield. Excellent customer service and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Mark is and everyone at JLR Boerne is absolutely amazing!
Mark is and everyone at JLR Boerne is absolutely amazing!Highly recommend you choose them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Excellent service as allways.
Excellent service as allways. Nathan was knowledgeable and Cobe kept him up to speed on the progress. Joseph give me a ride for a quick lunch and is allways a great person to visit with. I saw my Sales guy (Donald) and he was interested in my experience with my defender and if I was enjoying it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
I received good service for what i needed for the car i
I received good service for what i needed for the car i purchased at this location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
Nathan and team did a great job diagnosing some ongoing
Nathan and team did a great job diagnosing some ongoing issues that needed to be serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great service!
Great service! Got in and out in a hurry!! Great help! Will go back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
I purchased a "CPO" RR Sport from Land Rover Boerne 7
I purchased a "CPO" RR Sport from Land Rover Boerne 7 months ago. Unbeknown to me at the time, this "CPO" RR had a bent rim, flat spots on two tires, chair/headrest that constantly rattles and an infotainment system that works half the time, leaving me unable to utilize climate control and other features. I have experienced these issues from the very first day since purchasing this "CPO" RR. Not one single issue has been resolved in 7 months even though my vehicle has been at Shottenkirk Land Rover in Boerne for 5-6weeks. I just received my vehicle back from another 2 week stint at their service department in worse condition than it was before sending for repairs. My vehicle is filthy with water spots on half of my vehicle that will not come off, even after a car wash. This is embarrassing and unacceptable. DO NOT BUY A VEHICLE FROM SHOTTENKIRK LAND ROVER BOERNE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.
There are three Land Rover service centers all about an
There are three Land Rover service centers all about an hour from my house. The work took a bit longer than expected (it was a very complex/time consuming repair) but they gave me a loaner vehicle and brought my car to me and picked up the loaner (an hour away!) all at no extra cost. All told, I'm very satisfied with the work they did and the care they provided to make the experience as pain free as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Very beautiful Dealership clean and lots of inventory,
Very beautiful Dealership clean and lots of inventory, especially on the defender model easy to get and exit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
In the process of replacing a part covered by my extended
In the process of replacing a part covered by my extended warranty, they found a nail in the sidewall of one tire. They took that tire off, replaced it with the spare, and ordered another tire. I had tire insurance. Maryam called me the next day with a time to come over and get the new wheel. All good. Excellent service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!