Mercedes-Benz of Coral Gables

We had an amazing experience from start to finish! Everyone was professional, kind, and truly cared about helping us find the perfect car. We absolutely love our new GLE450 — it’s everything we hoped for and more. A very special thank-you to Carlos, our salesperson, for his professionalism, patience, and for making the entire buying process smooth and enjoyable. And to Esteban, who took the time to walk us through all the electronics and features of the car with such care and detail — we really appreciated it! Thank you all for going above and beyond. We highly recommend this team to anyone looking for excellent service and an outstanding car-buying experience! Maricel Gutierrez

⭐️⭐️⭐️⭐️⭐️ – Exceptional Experience with Carlos Purchasing my wife’s GLE 450 from Bill Ussery Mercedes-Benz was an outstanding experience thanks to Carlos. He was exceptionally professional, knowledgeable, and attentive throughout the entire process. Carlos took the time to understand exactly what I wanted, explained every feature in detail, and made the transaction seamless from start to finish. His follow-up after delivery showed genuine care for customer satisfaction. Truly the best car-buying experience we ever had, Carlos sets the standard for excellence.

Have been a client for over 30 years and Carlos and his team has always been amazing !!! Very polite, always helpful even with small details. Just truky thankful for everything.

Carlos is the best. He truly listens and understand what the customer wants and tries very hard to meet their expectations. We are very loyal to him and sincerely hopes that the agency understands what a gem he is and how much the customers keep coming back because of him.

I’ve worked with Peter Warwar for over 25 years, including his time with Mercedes-Benz of Coral Gables, and he is by far the best at what he does. Over the years, our professional relationship has grown into a friendship built on trust and mutual respect. I’ve never met another salesperson — in any field — who is more thoughtful, professional, and genuine in how he presents himself, his company, and his approach to people. Peter’s depth of experience and wisdom have had a lasting impact on me, influencing the way I conduct my own business and interact with others. It’s been an exceptional relationship, and I’m confident anyone who has worked with Peter would echo my experience. Thank you again, Peter — as always!

Juan Pablo is an excellent service manager. He saved this put-of-town C300 owner on two recent occasions. The car was waiting for him by tow upon his arrival two times. He communicated precicely by text--and phone when I called him. I am from across the state snd on a time crunch. He ensured great service--and my necessary quick request. The service and honesty I received from him and the mechanics surpassed my purchase dealer over in the Naples area. He eased my mind and resolved my calamity efficiently and concisely. I am extremely grateful!

Excellent customer service, very professional yet understanding at the same time. Made me feel like I am in good hands.

I had a wonderful experience working with Shamir (Sam). He was extremely helpful throughout the entire process and always responded quickly whenever I had a question. No matter what I asked, he was willing to take the time to help and make sure everything was exactly how I wanted. His professionalism and dedication made the car-buying process smooth and stress-free. I highly recommend Sam if you’re looking for someone who truly goes above and beyond for their customers.

Polite, fast communication, quick paperwork, very professional overall, going the extra mile, helpful with insurance coverage change from one car to the bew one

I have been dealing with Mercedes dealers all over the country for 20 years. The experience I had at Mercedes-Benz of Coral Gables was exceptional to say the least .The professionalism, customer care, knowledge and culture my wife and I received and experiencedwas AMAZING ! SPECIAL THANKS TO MR PETER WARWAR for taking outstanding care of us. His knowledge, welcome, exceptional care, professionalism and the Customer service he provided was WORLD CLASS. We felt extremely very well taken care of as we’ve never experienced before in another Mercedes dealer. Also special thanks to MR JOSE SANTIAGO who took outstanding care of us, very knowledgeable and was extremely pleasant to deal with. This Mercedes dealer is really one of a kind I highly recommend.