Reviews
If I could give them less than 1 star, I would.
If I could give them less than 1 star, I would. Each time I left, I felt less clean. Kian told me that there would be no more than 1 hard inquiry on my credit report. Yes, I have problematic credit; however, 14 hard inquiries and then sending me to another dealership to purchase a car is sickening. Lies upon lies. Oh, and my favorite one was when I arrived to take delivery of my car, I was told that it was "sold by another salesman, because mine had the day off", and it was a mistake. Neither Kian nor Tony told me the truth at any point. I will be filing with the FTC and each bureau to extend serious charges for abuse of customers' personal financial information. What they did IS ILLEGAL! RUN FROM NEXT GEAR MOTORS AS FAST AS YOU CAN Carvana got me the car I wanted and was beyond professional with their treatment of me and my personal information. It's being delivered tonight.
If I could give them less than 1 star, I would.
If I could give them less than 1 star, I would. Each time I left, I felt less clean. Kian told me that there would be no more than 1 hard inquiry on my credit report. Yes, I have problematic credit; however, 14 hard inquiries and then sending me to another dealership to purchase a car is sickening. Lies upon lies. Oh, and my favorite one was when I arrived to take delivery of my car, I was told that it was "sold by another salesman, because mine had the day off", and it was a mistake. Neither Kian nor Tony told me the truth at any point. I will be filing with the FTC and each bureau to extend serious charges for abuse of customers' personal financial information. What they did IS ILLEGAL! RUN FROM NEXT GEAR MOTORS AS FAST AS YOU CAN Carvana got me the car I wanted and was beyond professional with their treatment of me and my personal information. It's being delivered tonight.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I didn't actually buy anything from them yet, but I did
I didn't actually buy anything from them yet, but I did submit a question, and they were very responsive. I will certainly keep them in mind when I'm ready to buy!
I didn't actually buy anything from them yet, but I did
I didn't actually buy anything from them yet, but I did submit a question, and they were very responsive. I will certainly keep them in mind when I'm ready to buy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very disappointed!
Very disappointed! I bought a work truck in my company name and they added my name with my business name in the wrong form and so the lender reports the account to both my personal and business credit. I've bought 5 work trucks and have purchased 500k of business equipment over the last few years. This is the first time a business loan has reported to my personal credit. They messed up! I called and spoke to the financial manager and he offered no help other than paying off the loan. Further more this is a deleted vehicle they sold me which is illegal to sell in the state of NC. Keep an eagle eye on these guys when buying from them!
Very disappointed!
Very disappointed! I bought a work truck in my company name and they added my name with my business name in the wrong form and so the lender reports the account to both my personal and business credit. I've bought 5 work trucks and have purchased 500k of business equipment over the last few years. This is the first time a business loan has reported to my personal credit. They messed up! I called and spoke to the financial manager and he offered no help other than paying off the loan. Further more this is a deleted vehicle they sold me which is illegal to sell in the state of NC. Keep an eagle eye on these guys when buying from them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Amazing, caring and knowledgeable sales team!
Amazing, caring and knowledgeable sales team! From working with Allan, salesman to find the perfect vehicle, to Kianoosh, sales manager and Tony, General manager, this was the best car buying experience I have ever had! Straightforward, now hassling, price reasonable and they worked fast. I’ve been at dealerships for 6-8 hours buying this took literally 2 hours including test drive. No pressure to buy additional packages. Great communication from the initial email with Allan online about the car! Helpful tips from the General Manager about financing. I didn’t feel treated differently as woman or taken advantage of. If you are looking for a used vehicle please check them out! I love the fact the GM Tony was hands on often you never see them! Call Allan and get started. I have my dream car!!
Amazing, caring and knowledgeable sales team!
Amazing, caring and knowledgeable sales team! From working with Allan, salesman to find the perfect vehicle, to Kianoosh, sales manager and Tony, General manager, this was the best car buying experience I have ever had! Straightforward, now hassling, price reasonable and they worked fast. I’ve been at dealerships for 6-8 hours buying this took literally 2 hours including test drive. No pressure to buy additional packages. Great communication from the initial email with Allan online about the car! Helpful tips from the General Manager about financing. I didn’t feel treated differently as woman or taken advantage of. If you are looking for a used vehicle please check them out! I love the fact the GM Tony was hands on often you never see them! Call Allan and get started. I have my dream car!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a car over a month ago for my daughter the 30 day
Bought a car over a month ago for my daughter the 30 day tags have run out every time I call and ask about the real tag for the car I get a different story or get told they will call back they never call back but they keep sending messages asking g us to send copy of ID we have now sent pictures of the ID at least 5 times we want our license plate we have sent pictures of both ID of the people on the tittle we need the license plate for the 2014 chevy cruiz
Bought a car over a month ago for my daughter the 30 day
Bought a car over a month ago for my daughter the 30 day tags have run out every time I call and ask about the real tag for the car I get a different story or get told they will call back they never call back but they keep sending messages asking g us to send copy of ID we have now sent pictures of the ID at least 5 times we want our license plate we have sent pictures of both ID of the people on the tittle we need the license plate for the 2014 chevy cruiz
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Straightforward easy experience!
Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.
Straightforward easy experience!
Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
“I had an amazing experience at the dealership with David
“I had an amazing experience at the dealership with David and Tony! Both of them were incredibly helpful, taking the time to answer all my questions and ensuring I felt comfortable every step of the way. They went above and beyond to make the car-buying process smooth and stress-free. Their knowledge and professionalism made me feel confident in my purchase, and I truly appreciate their support. Highly recommend visiting David and Tony if you’re looking for a hassle-free, enjoyable car-buying experience!”
“I had an amazing experience at the dealership with David
“I had an amazing experience at the dealership with David and Tony! Both of them were incredibly helpful, taking the time to answer all my questions and ensuring I felt comfortable every step of the way. They went above and beyond to make the car-buying process smooth and stress-free. Their knowledge and professionalism made me feel confident in my purchase, and I truly appreciate their support. Highly recommend visiting David and Tony if you’re looking for a hassle-free, enjoyable car-buying experience!”
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Salesperson I worked with was great but car had a lot of
Salesperson I worked with was great but car had a lot of substandard paint repair so I didn't purchase.
Salesperson I worked with was great but car had a lot of
Salesperson I worked with was great but car had a lot of substandard paint repair so I didn't purchase.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I tried to buy a truck at one price.
I tried to buy a truck at one price. Next day said it was listed wrong up $7,000 now? No thank you. I’m not buying it. Bad experience. Understand things happen but double check next time. Thank you for the quick response at first when I contacted them.
I tried to buy a truck at one price.
I tried to buy a truck at one price. Next day said it was listed wrong up $7,000 now? No thank you. I’m not buying it. Bad experience. Understand things happen but double check next time. Thank you for the quick response at first when I contacted them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Many thanks to Jamar and Kian for making the purchase of
Many thanks to Jamar and Kian for making the purchase of my daughters first car go smoothly. Both were professional, easy to work with and efficient. Great experience, thanks guys!
Many thanks to Jamar and Kian for making the purchase of
Many thanks to Jamar and Kian for making the purchase of my daughters first car go smoothly. Both were professional, easy to work with and efficient. Great experience, thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
