Reviews
They had my truck for a transmission issue.
They had my truck for a transmission issue. They finally told me what it was going to take to fix it, it also has a recall that was no charge to me. After a week I called and that's when they realized that they forgot to order a part. When the parts finally got there and they replaced the sensors I was notified that it was completed with the exception of the recall issue, and that would require they keep the vehicle another day because the first 16 days wasn't enough time for them to do the work that didn't pay anything. They did however discount me 22 bucks off of my 2,000 dollar bill. Had my truck 16 days, bent my exhaust pipe, claimed they did a multi point inspection and everything was good, I know they didn't because a couple things were checked as good and they are not. Would not recommend reiselmen Ford to anyone. They are pirates
They had my truck for a transmission issue.
They had my truck for a transmission issue. They finally told me what it was going to take to fix it, it also has a recall that was no charge to me. After a week I called and that's when they realized that they forgot to order a part. When the parts finally got there and they replaced the sensors I was notified that it was completed with the exception of the recall issue, and that would require they keep the vehicle another day because the first 16 days wasn't enough time for them to do the work that didn't pay anything. They did however discount me 22 bucks off of my 2,000 dollar bill. Had my truck 16 days, bent my exhaust pipe, claimed they did a multi point inspection and everything was good, I know they didn't because a couple things were checked as good and they are not. Would not recommend reiselmen Ford to anyone. They are pirates
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service everyone was very nice &
Great customer service everyone was very nice & professional would recommend to family & friends . My son referred me to this location
Great customer service everyone was very nice &
Great customer service everyone was very nice & professional would recommend to family & friends . My son referred me to this location
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Friendly and helpful Staff They helped in every way
Very Friendly and helpful Staff They helped in every way for me to purchase a vehicle! Thank you!
Very Friendly and helpful Staff They helped in every way
Very Friendly and helpful Staff They helped in every way for me to purchase a vehicle! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Heidi, the Service Manager I dealt with was very
Heidi, the Service Manager I dealt with was very professional, helpful, and easy to deal with. The work done on my F150 Limited surpassed my expectations of quality work.
Heidi, the Service Manager I dealt with was very
Heidi, the Service Manager I dealt with was very professional, helpful, and easy to deal with. The work done on my F150 Limited surpassed my expectations of quality work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased.
Very pleased. Fixed all problems and an oil leak I been trying to get fixed for years. Will be a return customer. Thank y'all so much.
Very pleased.
Very pleased. Fixed all problems and an oil leak I been trying to get fixed for years. Will be a return customer. Thank y'all so much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Advisor and Techs were great.
Advisor and Techs were great. Fixed my Leaky sunroof problem quickly. Very informative and kind.
Advisor and Techs were great.
Advisor and Techs were great. Fixed my Leaky sunroof problem quickly. Very informative and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was so good about explaining everything to me in
Chris was so good about explaining everything to me in detail and I appreciate this so much because I know nothing about the mechanics of a vehicle!!
Chris was so good about explaining everything to me in
Chris was so good about explaining everything to me in detail and I appreciate this so much because I know nothing about the mechanics of a vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I been dealing with other dealership and Anthony
I been dealing with other dealership and Anthony McFarland at Reiselman was the most straight salesman I came across the past week. Everything was up front with no Hidden fees and patient.
I been dealing with other dealership and Anthony
I been dealing with other dealership and Anthony McFarland at Reiselman was the most straight salesman I came across the past week. Everything was up front with no Hidden fees and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle deal and low pressure salesman.
No hassle deal and low pressure salesman. Very positive experience. I would recommend them to you.
No hassle deal and low pressure salesman.
No hassle deal and low pressure salesman. Very positive experience. I would recommend them to you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reiselman Ford truly provides Elite customer service I
Reiselman Ford truly provides Elite customer service I have never been disappointed in any of my interactions with them
Reiselman Ford truly provides Elite customer service I
Reiselman Ford truly provides Elite customer service I have never been disappointed in any of my interactions with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair