Al Hendrickson Toyota

Great service . Excellent experience especially as I drove away in my new vehicle . My sales representative was extremely helpful.

Dealership finance group (Dimitry Sicard, who is not listed in the review page) were forcing on us fees and add-ons. They kept using the excuse that they needed to include a bundle to "certify" the vehicle so the rate could be lowered (tied financing which is not legal). A bundle that, by the way, requires conditions that they couldnt meet (two keys provided with the car). After many attempts to agree to a price, and signing the agreement, they still did attempt to issue a contract with a not agreed price. Fortunately for us, we had kept copy of what it was agreed and they redid the contract (not to their joy). They charged us a "pre delivery service" fee which, should be part of their selling price, so, BEWARE. Any optional fee for them is not, it has to be included in the contract.

Since I walked in,the service was very friendly. Pleasant and professional. I do not once feel like they are hungry for sales and being pushy. A very enjoyable experience for sure ! Highly recommend.

From beginning to end everyone involved was amazing and very helpful. Will definitely recommend to others 👌 👍

They are doing excellent work . Thea are the best salen toyota l recoment to my friend

The waiting room. Rest rooms are tired. Dirty walls, torn upholstery. Accessibility poor. Steps to some rooms and toilets

Nice and good car then customer service . It's was a pleasure to get service from them .

Najeeb was very polite, professional and friendly dealer. Once you work with him, it changes your perspective about a dealer.

Me gustó ese concesionario, me parece ajustado al prestigio y la calidad de Toyota motors

Six days after buying the car the battery broke, they simply said they couldn't do anything because the battery has no warranty. I understand that the 2021 RAV4 was not a new car, however a battery doesn't even last a week and they don't even care about it. I was a customer of Al Hendrickson for 19 years. After this, I will never buy a car from this dealer again.