Skip to main content

Spitzer Buick GMC Parma

(979 reviews)
Visit Spitzer Buick GMC Parma
Sales hours: 9:00am to 6:00pm
Service hours: 8:15am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:15am–6:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (216) 298-1537 (216) 298-1537
Used (216) 298-1739 (216) 298-1739
Service (216) 298-1762 (216) 298-1762

Inventory

See all 198 vehicles from this dealership.

About our dealership

With a long-standing tradition of serving the community, Spitzer Buick GMC Parma is pleased to be your go-to Buick, GMC dealer in Parma, OH. Our commitment to customer satisfaction runs deep and we believe in offering only the most luxurious lineup of GMC and Buick vehicles for you to test drive. In addition, Spitzer Buick GMC Parma is home to an expert finance team, a friendly sales team and a state-of-the-art service center stocked with genuine OEM parts. We strive to care for all of your automotive needs at our Buick, GMC dealership in Parma, OH. Stop in to see us today.

Service center

Phone number (216) 298-1762

Service hours

Monday
8:30am–6:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–6:00pm
Friday
8:15am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(979 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Buick GMC Parma from DealerRater.

Want to share your experience with this dealership?

Write a review

Very quick and courteous.

Very quick and courteous. Thanks for the great service. Recommend them to anyone looking for great service

Very quick and courteous.

Very quick and courteous. Thanks for the great service. Recommend them to anyone looking for great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I Will not recommend anyone to ever go to this dealership

I Will not recommend anyone to ever go to this dealership for service. I was charged a ridiculous amount of money for a tire rotation

I Will not recommend anyone to ever go to this dealership

I Will not recommend anyone to ever go to this dealership for service. I was charged a ridiculous amount of money for a tire rotation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Excellent staff.

Excellent staff...showed compassion and concerns towards their customers during the purchase. Made feel like family.

Excellent staff.

Excellent staff...showed compassion and concerns towards their customers during the purchase. Made feel like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The salespeople were very knowledgeable, extremely

The salespeople were very knowledgeable, extremely helpful, and friendly. It was a good transaction The only small glitch was waiting for my new car to be inspected before I could leave. It took a while.

The salespeople were very knowledgeable, extremely

The salespeople were very knowledgeable, extremely helpful, and friendly. It was a good transaction The only small glitch was waiting for my new car to be inspected before I could leave. It took a while.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My experience was OK.

My experience was OK. However they don't make sure the little thing are complete Details

My experience was OK.

My experience was OK. However they don't make sure the little thing are complete Details

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Expensive but good work wish they were flexible with

Expensive but good work wish they were flexible with there prices There a good dealership just expensive and they will find the problem

Expensive but good work wish they were flexible with

Expensive but good work wish they were flexible with there prices There a good dealership just expensive and they will find the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Kelly always has a smile and remembers my name and keeps

Kelly always has a smile and remembers my name and keeps me in the loop with all repairs and maintenance being completed

Kelly always has a smile and remembers my name and keeps

Kelly always has a smile and remembers my name and keeps me in the loop with all repairs and maintenance being completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, thank you for leaving Kelly this wonderful review! We are delighted that Kelly consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs!

Show full review

Even though Kelly Buchner was obviously very busy she

Even though Kelly Buchner was obviously very busy she still took the time to make sure my vehicle was throughly checked out and went over what needed to be done and what will need to be done in the future god bless you Kelly

Even though Kelly Buchner was obviously very busy she

Even though Kelly Buchner was obviously very busy she still took the time to make sure my vehicle was throughly checked out and went over what needed to be done and what will need to be done in the future god bless you Kelly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Kelly this positive review! We are glad that Kelly got your automotive needs thoroughly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Show full review

Did what I wanted done in a timely fashion.

Did what I wanted done in a timely fashion. They're very good. Would not go elsewhere.

Did what I wanted done in a timely fashion.

Did what I wanted done in a timely fashion. They're very good. Would not go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with the same 5-star service in your visits to come!

Show full review

Every thing was taken care of.

Every thing was taken care of. Had my oil change and tires rotated. And Kelly was my advisor

Every thing was taken care of.

Every thing was taken care of. Had my oil change and tires rotated. And Kelly was my advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, thank you for your wonderful review! We are glad that Kelly got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

Show full review
See all 979 reviews