AutoNation Mazda Carlsbad

Update: don’t shop here! I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 miles. This isn’t normal for a new car, and they didn’t seem interested in addressing my concerns about future reliability. I bought the car less than a week ago. Great experience. Everything went seamlessly and so far I’m very pleased with my car. Paul is great and made me feel at ease making such a big purchase.

I drove to AutoNation Carlsbad Mazda after having a negative experience at another dealership. After one phone conversation with Alisa, I decided to give Autonation Carlsbad Mazda a try. While they didn't have the exact CX-90 I had been looking at, they did have 3 that were similar. As soon as I was greeted at the door, Alisa had the keys ready and we went for a test ride. Ms. Borrego was beyond helpful and was willing to take the time and show me the differences between the CX-90 I had been looking to buy and the CX-90 I eventually bought. I never felt pressured to close the deal and the sales price negotiations were seamless and not at all stressful. I got a beautiful car that we love and I will go back to Alisa and Mazda Carlsbad if and when we are in the market for another vehicle. The Best buying experience EVER!

Best car buying experience I ever had. Ian was excellent. The whole team at Mazda Carlsbad was a pleasure to work with.

Ian and Teddy made my CX5 purchase a reality in seven days time after I followed up on a lead for a 2024 red CX5. Ian Moss has been amazing with his guidance and follow up with all my questions from our very first phone call to the licensing of my new car here in Washington state. I am all set for retirement road trips in my sweet Mazda! I give 10 stars to my purchase experience and 10 stars for my car! Carrie S - Washington state

I knew what I was looking for and I called and talked to Genesis and offered my price and they accepted it and the next day I went and picked up the car. Everyone was friendly.I boughta brand new Mazda CX30. I highly recommed this dealership.

Welcoming and thoughtful approach to choosing the right car. No pressure applied. This was a pleasant buying experience.

Absolutely fantastic experience! They went above and beyond for us and were patient as we were waiting to get out of our Toyota that was a Lemon. We shopped around a bit but we were set on AutoNation Carlsbad. The care they took and how they each personally took care of us was greatly appreciated. Thank you to Ian, Sonny, and Teddy for working to get us into our dream car. We look forward to working with you again in the future!

We were greeted promptly and Carlo was quick to help us find the exact car I was looking at online. We test drove the vehicle and were all set to go. The paperwork process took a lot longer than was expected and I had to wait a long time. That was why the experience wasn’t perfect put I appreciate the staff for being open to my questions and answering directly. Overall good but could have been tightened up a bit more for a more streamlined experience.

Recently my wife and I visited the Mazda AutoNation dealership in Carlsbad looking for a vehicle for our grand daughter. We were fortunate to have salesperson Arian Ghaderi meet us in the used car lot. Arian showed us a number of vehicles that came close to meeting our requirements. Unfortunately, there was no perfect match. Through his persistence and dedication in trying to locate for us the vehicle we were hoping to find, he was able to locate one in Irvine CA. He proceeded to drive to Irvine and bring the car to us. It was exactly what we wanted. Working with the entire Mazda staff, from Arian, to Austin to Hassan Golandam, we were able to purchase the vehicle and add a vehicle protection plan. Because the vehicle will be registered in WA state, they made arrangements to have the vehicle transported to our home in Richland WA. My wife and I were handed a pamphlet for our documents that stated, The right price, The right place; a great way to express our purchase experience.

Buying my new car was such a pleasant and easy experience! Paul was straightforward, friendly, knowledgeable, patient and answered all my questions about my new car and accessories. There was absolutely no pressure or sales tactics. I felt the entire team from Paul in Sales, Sonny in Management, Teddy in Finance, plus the Parts department really helped me get everything I wanted in my new car at a great price. The dealership is modern, clean and comfortable with a robust inventory. Highly recommend AutoNation Mazda Carlsbad. If you’re looking for a new car, ask for Paul he’s the best!