Reviews
Ian was very transparent and responsive in my car buying
Ian was very transparent and responsive in my car buying experience. He communicate very clearly and was honest.
Ian was very transparent and responsive in my car buying
Ian was very transparent and responsive in my car buying experience. He communicate very clearly and was honest.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa Borrego provided excellent friendly and
Lisa Borrego provided excellent friendly and knowledgeable service for my new lease of a CX70 and would highly recommend her and the dealership to anyone looking to buy a new Mazda.
Lisa Borrego provided excellent friendly and
Lisa Borrego provided excellent friendly and knowledgeable service for my new lease of a CX70 and would highly recommend her and the dealership to anyone looking to buy a new Mazda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Randall, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Lisa Borrego was very friendly, helpful and knowledgeable
Lisa Borrego was very friendly, helpful and knowledgeable with my lease of CX70 and would highly recommend her and the dealership.
Lisa Borrego was very friendly, helpful and knowledgeable
Lisa Borrego was very friendly, helpful and knowledgeable with my lease of CX70 and would highly recommend her and the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.
Great experience buying my new car here!
Great experience buying my new car here! The staff was knowledgeable, friendly, and made the process smooth. Love my new ride! I highly recommend this dealership
Great experience buying my new car here!
Great experience buying my new car here! The staff was knowledgeable, friendly, and made the process smooth. Love my new ride! I highly recommend this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service.
Great customer service. Daniel was very communicative. Remained in touch about additional repairs needed. Thanks
Great customer service.
Great customer service. Daniel was very communicative. Remained in touch about additional repairs needed. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Quick, efficient, professional.
Quick, efficient, professional. Pleasant environment. Could have used some artificial sweetener for the coffee. The requirement for twenty-five words is a bit silly and a waste of time.
Quick, efficient, professional.
Quick, efficient, professional. Pleasant environment. Could have used some artificial sweetener for the coffee. The requirement for twenty-five words is a bit silly and a waste of time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jerome, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (760) 620-0950 -- we hope to hear from you soon.
I had a great experience at my last service apt.
I had a great experience at my last service apt. My advisor made it really easy for me.
I had a great experience at my last service apt.
I had a great experience at my last service apt. My advisor made it really easy for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!
Friendly and to the point service.
Friendly and to the point service. One of the few dealerships where they still value customer service. Will recommend to friends and family and return for services.
Friendly and to the point service.
Friendly and to the point service. One of the few dealerships where they still value customer service. Will recommend to friends and family and return for services.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Joseph, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!
Update: don’t shop here!
Update: don’t shop here! I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 miles. This isn’t normal for a new car, and they didn’t seem interested in addressing my concerns about future reliability. I bought the car less than a week ago. Great experience. Everything went seamlessly and so far I’m very pleased with my car. Paul is great and made me feel at ease making such a big purchase.
Update: don’t shop here!
Update: don’t shop here! I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 miles. This isn’t normal for a new car, and they didn’t seem interested in addressing my concerns about future reliability. I bought the car less than a week ago. Great experience. Everything went seamlessly and so far I’m very pleased with my car. Paul is great and made me feel at ease making such a big purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I drove to AutoNation Carlsbad Mazda after having a
I drove to AutoNation Carlsbad Mazda after having a negative experience at another dealership. After one phone conversation with Alisa, I decided to give Autonation Carlsbad Mazda a try. While they didn't have the exact CX-90 I had been looking at, they did have 3 that were similar. As soon as I was greeted at the door, Alisa had the keys ready and we went for a test ride. Ms. Borrego was beyond helpful and was willing to take the time and show me the differences between the CX-90 I had been looking to buy and the CX-90 I eventually bought. I never felt pressured to close the deal and the sales price negotiations were seamless and not at all stressful. I got a beautiful car that we love and I will go back to Alisa and Mazda Carlsbad if and when we are in the market for another vehicle. The Best buying experience EVER!
I drove to AutoNation Carlsbad Mazda after having a
I drove to AutoNation Carlsbad Mazda after having a negative experience at another dealership. After one phone conversation with Alisa, I decided to give Autonation Carlsbad Mazda a try. While they didn't have the exact CX-90 I had been looking at, they did have 3 that were similar. As soon as I was greeted at the door, Alisa had the keys ready and we went for a test ride. Ms. Borrego was beyond helpful and was willing to take the time and show me the differences between the CX-90 I had been looking to buy and the CX-90 I eventually bought. I never felt pressured to close the deal and the sales price negotiations were seamless and not at all stressful. I got a beautiful car that we love and I will go back to Alisa and Mazda Carlsbad if and when we are in the market for another vehicle. The Best buying experience EVER!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!