Priority Toyota Springfield

Nestor was superb. He was so informed and never pushy. Best salesman we’ve ever had.

I recently purchased a vehicle here and was very disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally that it would not be done. I also never signed any credit authorization form. Running a credit report without verbal or written permission is a violation of the Fair Credit Reporting Act (FCRA). Only after I confronted them did they offer $500 off the price. That discount didn’t feel like true compensation, because they claimed $2,500 in reconditioning costs left them with “no margin” to negotiate further. In reality, the service performed was just a cabin filter, an oil change, and four new tires with alignment — nowhere near $2,500 in value. The car itself was fine, but between the unauthorized credit pull and the misleading reconditioning claims, I cannot recommend this dealership.

I recently purchased a vehicle here and was very disappointed with the process. The dealership ran a hard credit inquiry without my authorization, even though I confirmed with them twice verbally that it would not be done. I also never signed any credit authorization form. Running a credit report without verbal or written permission is a violation of the Fair Credit Reporting Act (FCRA). Only after I confronted them did they offer $500 off the price. That discount didn’t feel like true compensation, because they claimed $2,500 in reconditioning costs left them with “no margin” to negotiate further. In reality, the service performed was just a cabin filter, an oil change, and four new tires with alignment — nowhere near $2,500 in value. The car itself was fine, but between the unauthorized credit pull and the misleading reconditioning claims, I cannot recommend this dealership.

Everyone was great to us. From sales to financing. Our salesman, Yiehnew Tamiru was fantastic!!

Dealer had the car I wanted but wasn’t interested in my car as a trade. I had to go back and forth to trade in my car to CarMax to get the best price , then return to the dealer to buy the car. They didn’t make it easy! But, got thousands more at CarMax! The actual purchase of the new car was very quick and easy.- minus the trade-in hassle.

Dealing with Earl Stevens was the whole key to a very good experience for us...Earl was fantastic throughout. As was the manager on duty and the gentleman in the business office.

Great experience with Peter Nartey in getting our new Camry. We knew what we wanted and he helped us find a vehicle that met our criteria. He respected our knowledge kept the process moving forward. We also appreciated the efficiency of the finance staff and the lack of shenanigans.

The seller and the finance person guided me to make a good decision. They made a professional work

Friendly efficient staff, returns messages promptly, let me have my mechanic look over the car

By far, the most competitive prices out there, plus they were really very helpful during the process of getting my new truck. Aaron was a champ and a major help the whole way through. Definitely going to come back for my next vehicle.