Audi Shawnee Mission

Gordon with Audi SM was responsive and helpful (in email) to questions about the vehicle. When we visited the dealership on 4/15, we didn't have an appointment, just stopped by to look at the car. The receptionist was very nice and helpful, we test drove the car while Gordon was on his way to the dealership. All questions were answered, and they were easy to work with. Each person we interacted with was helpful, and did what they said they would do. Great customer service.

This was the best dealership experience I have had. Very chill. Very easy. I took a lot of time to explore many vehicles and my dealership experience at Shawnee mission Audi was by far the best.

I had great experience with my purchase, and the service department was so easy to work with. Valerie helped with the buying of my vehicle, and Bobby in the service department handled everything perfectly.

Was searching for a new dealership to partner with that value clients and loyalty. I was thoroughly impressed with the sales process and the incredible service department.

I recently had a challenging experience with my new Audi RS7 when it unexpectedly broke down and had to be towed. I initially contacted another Audi dealership, but they informed me they couldn’t even look at my car for two weeks. Frustrated & in a panic (my car was heading towards KS in a tow truck) I called Audi Shawnee Mission, and that’s when I was fortunate enough to speak with Michele M. in the service department. From the moment she answered the phone, Michele was incredibly understanding and soothing. She reassured me that they would take care of my car right away, even though the repairs turned out to be more extensive than anticipated but thankfully covered under warranty. What truly set Michele apart was her constant communication throughout the process. She kept me informed step-by-step, and if there was ever a question about something I had mentioned or requested, she made sure to clarify before proceeding. I found this attention to detail and respect for my preferences extremely professional and considerate. Now, my RS7 drives like a dream—better than ever, and I didn’t realize how much I was missing until it was repaired. While I hope I won’t need any significant repairs in the future, I know that for all my maintenance and service needs, Audi Shawnee Mission, and specifically Michele, will be my first choice. The care, respect, and understanding I received made a stressful situation much more manageable. Michele made me feel valued, not just another customer to be pushed aside. I’m truly grateful for the exceptional service I received.

I HATE buying new vehicles, I feel like every transaction in the past was shady and covered in hidden fees and practices created to waste my time. Almost as if the dealership took pleasure in making my past experiences unpleasant. I walked into this dealership prepared for the taxing back and forth that I have inevitably grown to expect. We sat down in the chairs to talk "numbers" and in my head I thought okay, we have prepared for this....Imagine my surprise when we were confronted with none of that. Quite the contrary, it felt like we were talking as friends, not enemies prepared to defend our territory. I cant believe I'm saying this, but, perhaps buying a car doesn't have to be a dreaded process. What I'm realizing is, it wasn't the process, it was who we engaged in the process with. I can't speak for the whole team as we only dealt with Daniel, but for Daniel, I would recommend time and time again.

Every time I bring my vehicles to Audi Shawnee Mission for service, our advisor Michelle takes amazing care of us. She is the consummate professional, and her communication is second to none. Highly recommended!

Recently had both my Audis in for service which we purchased from Audi Shawnee Mission. Michelle Martinson is the BEST service advisor I've ever worked with. Her communication is second to none. Highly recommended.

I've purchased two AUDI's here and had all my service for three AUDI's done here, since they first opened. Their staff is incredibly responsive and I am never made to feel like 'a girl out of place in a car repair shop!"

I've had three Audi's serviced here and I've purchased two new. From sales to service, they are knowledgeable and efficient! I love working with Michelle Martinson! She has me on the road in moments every single time. She keeps me posted during repairs and makes me completely confident I am not wasting money on unnecessary maintenance.