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Classic Elite Buick GMC

(3,181 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:30pm
Tuesday 8:30am–8:00pm 7:00am–6:30pm
Wednesday 8:30am–8:00pm 7:00am–6:30pm
Thursday 8:30am–8:00pm 7:00am–6:30pm
Friday 8:30am–8:00pm 7:00am–6:30pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (281) 698-3225 (281) 698-3225
Used (281) 698-3109 (281) 698-3109
Service (281) 206-4876 (281) 206-4876

Inventory

See all 647 vehicles from this dealership.

Incentives

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About our dealership

Classic Buick GMC in Katy, TX - serving Greater Houston - is your neighborhood Buick and GMC dealer for new Buick models, new GMC trucks and SUVs, and a large selection of inspected pre-owned cars, trucks, and SUVs. Our Katy dealership offers honest, no-pressure sales, competitive financing and lease options, expert factory-trained service, and genuine OEM parts. Whether you need a Buick Envision, Buick Encore, GMC Sierra, GMC Yukon, or a reliable used vehicle, Classic Buick GMC provides transparent pricing, trade-in appraisals, certified pre-owned vehicles, and local specials for Katy and Houston drivers.
We Make It Easy at Classic Elite Buick GMC!

Service center

Phone number (281) 206-4876

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Demonte "Maurice" McGowan headshot
Demonte "Maurice" McGowan
Sales Professional
(25 reviews)
Roy Busby headshot
Roy Busby
Service Advisor
(14 reviews)
Sharlene Ricketts headshot
Sharlene Ricketts
Finance Manager
(12 reviews)
Sony Perez headshot
Sony Perez
Sales Professional
(11 reviews)
Miguel Martinez headshot
Miguel Martinez
Sales Professional
(10 reviews)
Brian Glaspie headshot
Brian Glaspie
Service Manager
(6 reviews)
Terry Sinclair headshot
Terry Sinclair
Pre-Owned Sales Manager
(6 reviews)
Holly Widman headshot
Holly Widman
Service Advisor
(6 reviews)
Jocelyn Castellanos headshot
Jocelyn Castellanos
Sales Assistant
(5 reviews)
Jimmy Laguna headshot
Jimmy Laguna
Service Drive Manager
(5 reviews)
Khanh Vu headshot
Khanh Vu
Service Advisor
(5 reviews)
Ediberto "Eddy" Aguallo headshot
Ediberto "Eddy" Aguallo
Sales Professional
(35 reviews)
Kelsey Garland headshot
Kelsey Garland
Service Advisor
(12 reviews)
Mustafa Maani headshot
Mustafa Maani
New Sales Manager
(16 reviews)
Pedro Lopez headshot
Pedro Lopez
Finance Manager
(56 reviews)
Mark Minnis headshot
Mark Minnis
Sales Professional
(38 reviews)
Brayan Serrano headshot
Brayan Serrano
Finance Manager
(37 reviews)
Jeff Huynh headshot
Jeff Huynh
Service Advisor
(5 reviews)
Anthony Gagliano headshot
Anthony Gagliano
Service Advisor
(9 reviews)
Kevin Nguyen headshot
Kevin Nguyen
Finance Director
(5 reviews)
Brandon Johnson headshot
Brandon Johnson
Sales Professional
(4 reviews)
Jessica Marin headshot
Jessica Marin
Rental Associate
(4 reviews)
Kenny Pan headshot
Kenny Pan
Sales Professional
(4 reviews)
Camil Abdallah headshot
Camil Abdallah
Sales Professional
(2 reviews)
Telvin Dalton headshot
Telvin Dalton
Parts Advisor
(2 reviews)
Javier Hildebrandt headshot
Javier Hildebrandt
Sales Professional
(2 reviews)
Tramayne "TK" Kinney headshot
Tramayne "TK" Kinney
Sales Professional
(2 reviews)
Aiden Peacock headshot
Aiden Peacock
Sales Professional
(2 reviews)
Stanley Vaughn headshot
Stanley Vaughn
Sales Professional
(2 reviews)
Olivia Dowding headshot
Olivia Dowding
Sales Assistant
(1 review)
Sebastian Gallego headshot
Sebastian Gallego
Sales Assistant
(1 review)
Geno Hernandez headshot
Geno Hernandez
Sales Professional
(1 review)
Asad Khalil headshot
Asad Khalil
Sales Professional
(1 review)
Kelberth Lapola headshot
Kelberth Lapola
Sales Professional
(1 review)
Ruben Leal headshot
Ruben Leal
Sales Professional
(1 review)
Courtney Payne headshot
Courtney Payne
Sales Professional
(1 review)
Chris Peacock headshot
Chris Peacock
Sales Professional
(1 review)
Ebun Eze headshot
Ebun Eze
Service Assistant
Paul Garland headshot
Paul Garland
Sales Professional
Floyd Lopez headshot
Floyd Lopez
New Sales Manager
Jennifer Lopez headshot
Jennifer Lopez
Sales Professional
John Lowe headshot
John Lowe
Acquisition Manager
Mayra Lozano headshot
Mayra Lozano
Sales Assistant
Michael Murski headshot
Michael Murski
Parts Manager
Art Perez headshot
Art Perez
Sales Professional
Wilson Sofoifa headshot
Wilson Sofoifa
Sales Professional
Jasmine Villatoro headshot
Jasmine Villatoro
Service Assistant
Mike Ward headshot
Mike Ward
Managing Partner

Reviews

(3,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Elite Buick GMC from DealerRater.

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Sales crew was very helpful.

Sales crew was very helpful. Upper management could benefit from constructive feedback. One should not have to argue over given discounts.

Sales crew was very helpful.

Sales crew was very helpful. Upper management could benefit from constructive feedback. One should not have to argue over given discounts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Best place to chose to buy a car.

Best place to chose to buy a car. Prices are wonderful. And the financial help is incredible .all the managers . Give the right information. And helping me to get my new car. Thank you so much to Sunny for all his help. He was patient. Respectfully. And he brought my car to my home. I really appreciate your help.

Best place to chose to buy a car.

Best place to chose to buy a car. Prices are wonderful. And the financial help is incredible .all the managers . Give the right information. And helping me to get my new car. Thank you so much to Sunny for all his help. He was patient. Respectfully. And he brought my car to my home. I really appreciate your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very helpful and not pushy.

Very helpful and not pushy. They listened to my requests and didn’t try to push a car I didn’t want. Would buy there again.

Very helpful and not pushy.

Very helpful and not pushy. They listened to my requests and didn’t try to push a car I didn’t want. Would buy there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great place to buy a vehicle, I was in and out.

Great place to buy a vehicle, I was in and out. Everyone was really nice and helpful

Great place to buy a vehicle, I was in and out.

Great place to buy a vehicle, I was in and out. Everyone was really nice and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great team and professional.

Great team and professional. I was happy for the service and they met all my expectation.

Great team and professional.

Great team and professional. I was happy for the service and they met all my expectation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the lovely review. It means a lot to our team to hear we met your expectations. We'll be looking forward to helping you down the road!

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Very helpful and friendly.

Very helpful and friendly. Communication issues at the beginning with some sales reps leaving, but Maani and Sony were once they took over.

Very helpful and friendly.

Very helpful and friendly. Communication issues at the beginning with some sales reps leaving, but Maani and Sony were once they took over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the thoughtful feedback. We’re glad Maani and Sony stepped in and provided helpful, friendly service. Sorry for the rocky start with sales rep changes! Please reach out anytime; we’d love to help you again.

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Most professional service I have ever encountered.

Most professional service I have ever encountered. The Service department is very communicative and upfront with costs.

Most professional service I have ever encountered.

Most professional service I have ever encountered. The Service department is very communicative and upfront with costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're honored to be the most professional service you've encountered. Glad our Service team’s clear communication and upfront pricing stood out. We appreciate you noticing and are here anytime you need us.

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Problems identified and resolved quickly.

Problems identified and resolved quickly. Reasonable cost Don’t maker these reviews more difficult than they need to be. It is going to decrease participation I do not recognize any of the names of faces of people shown Also my email address should no be necessary

Problems identified and resolved quickly.

Problems identified and resolved quickly. Reasonable cost Don’t maker these reviews more difficult than they need to be. It is going to decrease participation I do not recognize any of the names of faces of people shown Also my email address should no be necessary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
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Bought my vehicle 9 months ago, Car still not registered

Bought my vehicle 9 months ago, Car still not registered in my name and no permanent plates received. Been through 3 temp tags and now on a dealer plate since July as turns out they sold me a car without a state inspection but zero communication unless initiated by myself, which means I have been driving my family in a vehicle for 6 months without a state inspection and now at 3 months and 10 days since the state inspection and still nothing. Loan company is chasing me and seems to be no urgency from the dealership to sort this matter out. The GM wants me to call each time and chase him so finally asked him to call me and zero, so that about sums up the culture. In 9 months. I’ve been to the dealership 7 times. Title clerk is always unavailable and voicemail full so basically been paying and driving for a car which is still in the dealerships name. Texas as far as I’m aware has 45 days to register a vehicle to an owner if financed and here I am at 9 months!!

Bought my vehicle 9 months ago, Car still not registered

Bought my vehicle 9 months ago, Car still not registered in my name and no permanent plates received. Been through 3 temp tags and now on a dealer plate since July as turns out they sold me a car without a state inspection but zero communication unless initiated by myself, which means I have been driving my family in a vehicle for 6 months without a state inspection and now at 3 months and 10 days since the state inspection and still nothing. Loan company is chasing me and seems to be no urgency from the dealership to sort this matter out. The GM wants me to call each time and chase him so finally asked him to call me and zero, so that about sums up the culture. In 9 months. I’ve been to the dealership 7 times. Title clerk is always unavailable and voicemail full so basically been paying and driving for a car which is still in the dealerships name. Texas as far as I’m aware has 45 days to register a vehicle to an owner if financed and here I am at 9 months!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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9 months into buying my vehicle, I still dont have my

9 months into buying my vehicle, I still dont have my permanent plates or the car registered in my name. Communication is non existent unless I initiate. Found out in July that the car was sold without a state inspection so be aware.

9 months into buying my vehicle, I still dont have my

9 months into buying my vehicle, I still dont have my permanent plates or the car registered in my name. Communication is non existent unless I initiate. Found out in July that the car was sold without a state inspection so be aware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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