Reviews
Write a reviewCouldn’t give less than one star.
Couldn’t give less than one star. Read the other reviews, should have listened, oh well I had to learn my own lesson. Found a RAV4 Prime SE, made the deal for the list price, agreed on the out the door price, added it to the insurance, booked the flight, then came a guy called Joe, told me he sold it with out telling anyone. The very next day it was listed for 2k+. I have no idea if they really had the car in possession, I am from another state. My advice, learn from others experience and stay away from this dealership, unless you want to learn your own lesson.
Couldn’t give less than one star.
Couldn’t give less than one star. Read the other reviews, should have listened, oh well I had to learn my own lesson. Found a RAV4 Prime SE, made the deal for the list price, agreed on the out the door price, added it to the insurance, booked the flight, then came a guy called Joe, told me he sold it with out telling anyone. The very next day it was listed for 2k+. I have no idea if they really had the car in possession, I am from another state. My advice, learn from others experience and stay away from this dealership, unless you want to learn your own lesson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pete was very professional Had me in before my
Pete was very professional Had me in before my appointment time and out in under an hour
Pete was very professional Had me in before my
Pete was very professional Had me in before my appointment time and out in under an hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I Just Wanted To Ask How Your Service Dept.
I Just Wanted To Ask How Your Service Dept. Can Install A $95 Antena And It Cost Me Almost $800, My Next Car Will Be A Ford Or GMC
I Just Wanted To Ask How Your Service Dept.
I Just Wanted To Ask How Your Service Dept. Can Install A $95 Antena And It Cost Me Almost $800, My Next Car Will Be A Ford Or GMC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I can’t say enough great things about this dealership and...
I can’t say enough great things about this dealership and the people who work here. After my Equinox was in an accident, I had it serviced and fixed (or so I thought) at a different Chevy dealership. The car just never drove the same afterwards and I just knew something wasn’t right. I quickly learned that apparently the other dealership wasn’t honest about the work that was performed on my car. I refused to go back to them and brought my car to Peter at Island Chevrolet. I was met with nothing but professionalism and HONESTY. And my suspicions were correct - my Equinox was NOT repaired the way it should’ve been in the first place. Javier went out of his way to properly repair my car and fix the mistakes of another dealership that never should’ve happened to begin with. My car now runs the way I knew it always should have from the start. If it wasn’t for Peter, Javier and Joseph cleaning up someone else’s mess, I’d still be arguing and getting the runaround at the other location with a damaged car! You might think all Chevy dealerships are the same, but I can tell you from experience, this one stands above the rest and after my ordeal, I truly appreciate it! Top-notch professionalism, customer service and quality workmanship certainly will make me a return customer!
I can’t say enough great things about this dealership and...
I can’t say enough great things about this dealership and the people who work here. After my Equinox was in an accident, I had it serviced and fixed (or so I thought) at a different Chevy dealership. The car just never drove the same afterwards and I just knew something wasn’t right. I quickly learned that apparently the other dealership wasn’t honest about the work that was performed on my car. I refused to go back to them and brought my car to Peter at Island Chevrolet. I was met with nothing but professionalism and HONESTY. And my suspicions were correct - my Equinox was NOT repaired the way it should’ve been in the first place. Javier went out of his way to properly repair my car and fix the mistakes of another dealership that never should’ve happened to begin with. My car now runs the way I knew it always should have from the start. If it wasn’t for Peter, Javier and Joseph cleaning up someone else’s mess, I’d still be arguing and getting the runaround at the other location with a damaged car! You might think all Chevy dealerships are the same, but I can tell you from experience, this one stands above the rest and after my ordeal, I truly appreciate it! Top-notch professionalism, customer service and quality workmanship certainly will make me a return customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never do business with any Manfred dealership they will...
Never do business with any Manfred dealership they will rip you off and try to make you look like an idiot even to a point of getting aggressive and trying to intimidate you. Go any where off of Staten Island to get a car. Stay clear of the 5 boros especially any thing with Manfred on the business
Never do business with any Manfred dealership they will...
Never do business with any Manfred dealership they will rip you off and try to make you look like an idiot even to a point of getting aggressive and trying to intimidate you. Go any where off of Staten Island to get a car. Stay clear of the 5 boros especially any thing with Manfred on the business
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I wrote a previous review about a returned lease turns...
I wrote a previous review about a returned lease turns out the dealer knew nothing about it, GM is the one who messed up my credit and charged me. I received a call from Manfredi's GM Anthony once he found out he acted right away and resolved the issue. I have been assured my credit would be restored to good standing and they will pay GM to clear this up. I thanked them for their quick response.
I wrote a previous review about a returned lease turns...
I wrote a previous review about a returned lease turns out the dealer knew nothing about it, GM is the one who messed up my credit and charged me. I received a call from Manfredi's GM Anthony once he found out he acted right away and resolved the issue. I have been assured my credit would be restored to good standing and they will pay GM to clear this up. I thanked them for their quick response.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
sales dept horrible
very slow and relly seemed like they did not want my buisness went to bayridge Chevy and received a great deal and they where very courteous and knowledgeable. Good bye Manfredii!!!!
sales dept horrible
very slow and relly seemed like they did not want my buisness went to bayridge Chevy and received a great deal and they where very courteous and knowledgeable. Good bye Manfredii!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bought a 2016 Chevy Suburban
My wife searched high and low and found what she thinks is her perfect car! In a rush to pick it up in Staten Island from Long Island —she assumes the truck was in perfect shape like they told her. When she got it home it wasn’t till the next day that we saw scratches everywhere! We felt that they were rushing us out so that we wouldn’t notice the damages but I will give them the benefit of the doubt for the time being and see if they stand behind their cars and Name! The hood had a giant scratch and doors and panels had minor scratches. My wife called them several times and after a few months we finally have an appointment to drop the truck back there and they were nice enough to get her the right size “loaner” car for family of 6! So as of now my review is incomplete but I’m sure I will be updating you all of a great job and experience that we will have while the car gets fixed completely! It’s due for an oil change and needs to be checked from “bumper to bumper” before the warranty runs out! After reading mixed reviews, I trust in the people that we dealt with and I will be sure to finish my review in a week or so! —Ty Kevin Bracken P.S. I have to submit something for the “star” rating but my review is incomplete so don’t go buy the stars please!! It won’t allow me to move on w out putting a rating! I hope in the end they will still receive the “5 star rating” please read entire review. Ty Long Island Carol Bracken
Bought a 2016 Chevy Suburban
My wife searched high and low and found what she thinks is her perfect car! In a rush to pick it up in Staten Island from Long Island —she assumes the truck was in perfect shape like they told her. When she got it home it wasn’t till the next day that we saw scratches everywhere! We felt that they were rushing us out so that we wouldn’t notice the damages but I will give them the benefit of the doubt for the time being and see if they stand behind their cars and Name! The hood had a giant scratch and doors and panels had minor scratches. My wife called them several times and after a few months we finally have an appointment to drop the truck back there and they were nice enough to get her the right size “loaner” car for family of 6! So as of now my review is incomplete but I’m sure I will be updating you all of a great job and experience that we will have while the car gets fixed completely! It’s due for an oil change and needs to be checked from “bumper to bumper” before the warranty runs out! After reading mixed reviews, I trust in the people that we dealt with and I will be sure to finish my review in a week or so! —Ty Kevin Bracken P.S. I have to submit something for the “star” rating but my review is incomplete so don’t go buy the stars please!! It won’t allow me to move on w out putting a rating! I hope in the end they will still receive the “5 star rating” please read entire review. Ty Long Island Carol Bracken
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Terrible
They sold me a damaged Blazer 2019 with a defect and refused to help when I turned to them. Think before you decide to buy from Manfredi.
Terrible
They sold me a damaged Blazer 2019 with a defect and refused to help when I turned to them. Think before you decide to buy from Manfredi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service Center
The best service center ever, kept informed every step of the way, thorough, professional, clean and organized. First time in a long time I have went into & left a service center CALM! A blessing, MUCH THANKS!
Service Center
The best service center ever, kept informed every step of the way, thorough, professional, clean and organized. First time in a long time I have went into & left a service center CALM! A blessing, MUCH THANKS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
