Reviews
I just want to say it was very nice to meet Xavier
I just want to say it was very nice to meet Xavier Mitchell he was wonderful prompt courteous and very honest . Enjoy that he was very humble open mind and listen to what we could do. He made this sale very easy and helpful for us. Thank you once again for have such a great staff the experience was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Andrew Martinez, andrewm@beckmasten.net
Eddie kept me informed of the progress on the repair.
Eddie kept me informed of the progress on the repair. I am very pleased with the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Andrew Martinez, andrewm@beckmasten.net
Solid experience.
Salesman was spot on. Process was friendly and no bickering over $$$. Solid experience from start to finish. For Houston, this was a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Martinez, andrewm@beckmasten.net
The salesman was very helpful with help on the purchase
The salesman was very helpful with help on the purchase of my vehicles that I brought
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Martinez, andrewm@beckmasten.net
EXTREMELY SATISFIED GREAT CUSTOMER SERVICE!
EXTREMELY SATISFIED GREAT CUSTOMER SERVICE!!! I will definitely recommend them to anyone looking to purchase a vehicle. AK did a great job and also good vibes as soon as you walk in thanks a lot now I got my 2022 sierra and I’m happy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Andrew Martinez, andrewm@beckmasten.net
I wasn’t planning on buying a car, I had so many people
I wasn’t planning on buying a car, I had so many people turn me down and one person (Houston) saw me and knew it was gods will that I was there. Houston never made me feel like I was just a customer. He made me feel like I was already part of the family. I will now only be contacting Houston for all my future deals. If I can give him a 100 plus star rating I would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amyrenadevaughn, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Houston's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Andrew Martinez, andrewm@beckmasten.net
buying a new truck
good experience ......no presure.......good product
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Andrew Martinez, andrewm@beckmasten.net
Transmission replace
Very prompt service with diagnosis and repair in to Sly manner. Update to status were also provided
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review, Charles Reeves and thank you for trusting us repairing your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Andrew Martinez, andrewm@beckmasten.net
Great dealership to purchase from call or find Michelle
Great dealership to purchase from call or find Michelle Shepard to have a smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Andrew Martinez, andrewm@beckmasten.net
Bad service
Poor service, don?t know how to talk to customers, full attitude
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Andrew Martinez, andrewm@beckmasten.net