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Patriot Chevrolet of Sturgeon Bay

(106 reviews)

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Patriot Chevrolet of Sturgeon Bay from DealerRater.

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Stefan the sales manager is very unprofessional his

Stefan the sales manager is very unprofessional his attitude towards a customer buying a vehicle is not manager material.

Stefan the sales manager is very unprofessional his

Stefan the sales manager is very unprofessional his attitude towards a customer buying a vehicle is not manager material.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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i asked for a tire rotation and an oil change .

i asked for a tire rotation and an oil change . they did not reset the dish to 100% currently my back tires are reading on the dash as my front tires . when i went back MARCEL was kind enough to reset the oil percentage to 100% I did not find out about tires being reversed until went to add air to my tires . i am not very happy.

i asked for a tire rotation and an oil change .

i asked for a tire rotation and an oil change . they did not reset the dish to 100% currently my back tires are reading on the dash as my front tires . when i went back MARCEL was kind enough to reset the oil percentage to 100% I did not find out about tires being reversed until went to add air to my tires . i am not very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Someone forgot to order the tires first appointment.

Someone forgot to order the tires first appointment. Second time everything went smoothly with the tires there as promised.

Someone forgot to order the tires first appointment.

Someone forgot to order the tires first appointment. Second time everything went smoothly with the tires there as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service department always customer focused and the

Great service department always customer focused and the collision center does a great job too

Great service department always customer focused and the

Great service department always customer focused and the collision center does a great job too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department was extremely nice to work with.

The service department was extremely nice to work with. Great overall experience! I will bring my vehicle back for any repairs needed. Great people!!

The service department was extremely nice to work with.

The service department was extremely nice to work with. Great overall experience! I will bring my vehicle back for any repairs needed. Great people!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My Appointment was on time and efficient .

My Appointment was on time and efficient . The Staff was courteous and they were conscientious

My Appointment was on time and efficient .

My Appointment was on time and efficient . The Staff was courteous and they were conscientious

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was cordial.

Everyone was cordial. However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready. I was told they were short a technician. I can understand that, but why didn’t someone let me know? I’ve never had an oil change that took that long.

Everyone was cordial.

Everyone was cordial. However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready. I was told they were short a technician. I can understand that, but why didn’t someone let me know? I’ve never had an oil change that took that long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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They are fast and courteous and through.

They are fast and courteous and through. Marcel is the best. Great customer service. The vacuum service is great.

They are fast and courteous and through.

They are fast and courteous and through. Marcel is the best. Great customer service. The vacuum service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I like Marcel, he help me a lot as long he there I will

I like Marcel, he help me a lot as long he there I will stay with you guys

I like Marcel, he help me a lot as long he there I will

I like Marcel, he help me a lot as long he there I will stay with you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service was amazing and work done quickly and

The service was amazing and work done quickly and perfectly! Everyone was super nice and friendly.

The service was amazing and work done quickly and

The service was amazing and work done quickly and perfectly! Everyone was super nice and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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