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Ken Ganley Kia New Port Richey

(4,938 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 825-8856 (855) 825-8856
Used (855) 778-0894 (855) 778-0894
Service (855) 843-8759 (855) 843-8759

Reviews

(4,938 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia New Port Richey from DealerRater.

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Wonderful!

Kia is a great place with great people! They were very nice and helpful! I got a great monthly payment and kia paid me great for my trade in!! JB was wonderful very knowledgeable salesman! Thank you kia!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the positive review. You're always welcome and we look forward to seeing you next time. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Good experience.

Had a good experience but the wait was too long especially since I had an appointment. The price was a little steep but the work was worth it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Friendly Kia lives up to the name!

We really enjoy working with Tony Devore. We are repeat customers and have a friend we referred to Tony who also bought a car from him. Everyone at your dealership is very friendly and welcoming. We always feel like family when we visit. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Tony. Please let us know if we can ever help you in the future. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Friendly Kia takes the stress out of buying a new vehicle

My wife was involved in a car accident coming home from work on a Friday. The insurance company totaled our Blazer so We went shopping for a replacement SUV or truck and started a deal at a different dealership. On the following Monday I took the day off work and went car shopping five minutes from my house I stopped in Friendly Kia parked my truck and the first gentleman I met was Darnell Washington, he smiled, introduced himself, shook my hand and asked how he could help me? I explained our predicament and he and i went inside to start the application process, then we went out and found a black 2018 Kia Soul .I liked the little SUV so we took it to show my wife at the house, she came out for a ride and said she liked it so Darnell and I went back to the dealership and we began the purchase order and I said I'm gonna take my daughter home just call me when y'all got it done. I got back into my truck and was backing out and Darnell runs up to me and says gimme a few minutes my GM has a lender for you can ya come back inside so we can get this deal done? Sure I said and a few hours later I drove it home. Buying a brand new vehicle is a process but the staff at friendly Kia made the whole ordeal a breeze. I highly recommend Darnell Washington as your sales specialist, Dianne in finance and Don Mullis Gen. Mngr. Friendly Kia where everyone is friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Darnell assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Had a great experience

Our salesman Otto was great. He gave us outstanding service & answered all our questions. We test drove 2 cars & Otto made sure I got the color I wanted. Thanks so much Otto. I highly recommend this dealership & Otto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad we could take care of all of your sales needs! Thank you for giving this feedback; we will be sure to share it with Otto and the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Quick, easy and comfortable

It was my first service since buying the car and they took me through it seamlessly. I wasn't sure what to expect and they made it simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this excellent feedback about our service center, Scott. We appreciate your business! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

outstanding service

customer service was great... Bill Ely and Mandy Cohrs were both outstanding and extremely helpful. I will recommend friends when they ask my opinion. Thankyou for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Good and efficient

We took our car to change it's windshield, because we had a stone coming from the road and chipping it. When we arrived at the store the service was excellent. The person in charge help us right away and clear our doubts of inssurance covering our fix. They helped us with the call to the insurrance and got the details worked out so we would get the fix with no extra charge. They kept in contact with us for the date of the fix and even provided us with a loan car. There was a problem that the windshield wasn't the right one, but they mobilized fast and found the right one for us and communicated with us quickly. I would recommend their services to anyone who would need their help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Great experience again

I am a returning customer to friendly kia and Darnell is the best in sales he makes the car buying experience easy thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful feedback, Sue! We're so glad you came back to see us for your new vehicle. It's fantastic to know that Darnell helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

Loose

Guys at the dealership very friendly Greg was very friendly and knowledgeable and I love the SUV I would recommend it to my friends thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Greg was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611