Reviews
Great Service and Friendly Staff
Was able to get my car in the morning after I called. Got a quick ride to work. When I picked up the car it had been washed in addition to the oil changed and tires rotated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Dept.
The staff and workers were very helpful, patient and pleasant. Received a call back in a timely manner about the repairs which need to be accomplished. Thank you for your time and effort. Mark Davis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Spot for Great Work
I always bring my car here for both maintenance and repair. The reps are diligent and always willing to work with you, there is no pressure, and they value their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall test
Went for a test on my Kia Optima for engine recall. Turned out engine OK but they found my front brakes in desperate need of repair. They showed me the brake pads, rotors etc. I decided to have them do repairs right away as I commute to Boston weekly for work. I was there quite awhile and they kept checking on me, asking if I needed anything. I was so very impressed with the amazing customer service! Service as it should be!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Kia Dealership Handsdown
The financing team works there hardest to find the best best to help me get a loan and I’m so grateful the car I got was a 2016 Kia Sorento and everything couldn’t have been any more perfect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil Change
Great service and really helpful!! Thanks Jeff for being a great pro costumer person always giving the extra mile. A+ with the service of my Nissan. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new car!
Made trading in and buying a new car painless and exciting. I got more for my trade in than I was expecting. Everyone was helpful and courteous. My huband and I were treated with respect despite our inexperience. Would do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Called in a short notice for service was taken in 2 hours
Jeff was awesome, took my call and squeezed me in on a very short notice . I was looking in and out within 20 minutes . Service at East Hartford is easy and fast acting and would recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Received prompt, excellent service when I brought my 2012 Sportage in. Needed rear brakes and a new back up sensor. Jeff was helpful and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always satisfied
Kia of East Hartford has been a great service department for all my car needs. Great customer care, always willing to go the extra mile to get things done quickly professionally and very cost effective! They have been by far best service center I have gone to all these years! Plus I like their silly radio commercials!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair