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Kia of East Hartford

(1,002 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 254-8002 (877) 254-8002
Used (855) 630-3740 (855) 630-3740

Reviews

(1,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service and Friendly Staff

Was able to get my car in the morning after I called. Got a quick ride to work. When I picked up the car it had been washed in addition to the oil changed and tires rotated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Service Dept.

The staff and workers were very helpful, patient and pleasant. Received a call back in a timely manner about the repairs which need to be accomplished. Thank you for your time and effort. Mark Davis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Spot for Great Work

I always bring my car here for both maintenance and repair. The reps are diligent and always willing to work with you, there is no pressure, and they value their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall test

Went for a test on my Kia Optima for engine recall. Turned out engine OK but they found my front brakes in desperate need of repair. They showed me the brake pads, rotors etc. I decided to have them do repairs right away as I commute to Boston weekly for work. I was there quite awhile and they kept checking on me, asking if I needed anything. I was so very impressed with the amazing customer service! Service as it should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Kia Dealership Handsdown

The financing team works there hardest to find the best best to help me get a loan and I’m so grateful the car I got was a 2016 Kia Sorento and everything couldn’t have been any more perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil Change

Great service and really helpful!! Thanks Jeff for being a great pro costumer person always giving the extra mile. A+ with the service of my Nissan. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a new car!

Made trading in and buying a new car painless and exciting. I got more for my trade in than I was expecting. Everyone was helpful and courteous. My huband and I were treated with respect despite our inexperience. Would do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Called in a short notice for service was taken in 2 hours

Jeff was awesome, took my call and squeezed me in on a very short notice . I was looking in and out within 20 minutes . Service at East Hartford is easy and fast acting and would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Received prompt, excellent service when I brought my 2012 Sportage in. Needed rear brakes and a new back up sensor. Jeff was helpful and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always satisfied

Kia of East Hartford has been a great service department for all my car needs. Great customer care, always willing to go the extra mile to get things done quickly professionally and very cost effective! They have been by far best service center I have gone to all these years! Plus I like their silly radio commercials!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.