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Swickard Buick GMC of Thousand Oaks

(9 reviews)

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(9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My salesman Geoffrey was great!

My salesman Geoffrey was great!! So helpful and so nice. I would definitely buy a car from him again.

My salesman Geoffrey was great!

My salesman Geoffrey was great!! So helpful and so nice. I would definitely buy a car from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience!

Excellent experience! This is how truck buying should be. Negotiations were easy and transparent. They treat you like they want to earn your business. Love my new truck. Thank you Ulisis, & Percy, and the guy who I signed the paperwork with that I can't remember his name, but he was awesome too. Got me a 7 year warranty for only $10 more and dropped my rate by 2 points.

Excellent experience!

Excellent experience! This is how truck buying should be. Negotiations were easy and transparent. They treat you like they want to earn your business. Love my new truck. Thank you Ulisis, & Percy, and the guy who I signed the paperwork with that I can't remember his name, but he was awesome too. Got me a 7 year warranty for only $10 more and dropped my rate by 2 points.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently visited this dealership last weekend to

We recently visited this dealership last weekend to purchase a 2025 car. After negotiating a fair deal with our salesperson, who had to consult with the sales manager multiple times, while I was ready to sign the check we were shocked to discover that the final price was higher than the agreed-upon amount. The sales manager, Ulises Mendoza, whom we never met, was responsible for the price increase. We felt forced to pay the higher price due to the significant time invested and the fact that they had already run our credit three times without our knowledge. This experience was unlike any other car purchase or lease we've had. The deceptive sales practices employed by this dealership are unacceptable. We urge others to exercise caution when dealing with this business.

We recently visited this dealership last weekend to

We recently visited this dealership last weekend to purchase a 2025 car. After negotiating a fair deal with our salesperson, who had to consult with the sales manager multiple times, while I was ready to sign the check we were shocked to discover that the final price was higher than the agreed-upon amount. The sales manager, Ulises Mendoza, whom we never met, was responsible for the price increase. We felt forced to pay the higher price due to the significant time invested and the fact that they had already run our credit three times without our knowledge. This experience was unlike any other car purchase or lease we've had. The deceptive sales practices employed by this dealership are unacceptable. We urge others to exercise caution when dealing with this business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I bought a 2023 used Lexus from this dealership.

I bought a 2023 used Lexus from this dealership. The sale representative Aaliyah very nice and helpful. The paperwork processed very quickly. The only thing is the dealership didn't reset the technology to factory setting. I end up brought the car to the Lexus dealer for resetting in order to add my profile to the Lexus app.

I bought a 2023 used Lexus from this dealership.

I bought a 2023 used Lexus from this dealership. The sale representative Aaliyah very nice and helpful. The paperwork processed very quickly. The only thing is the dealership didn't reset the technology to factory setting. I end up brought the car to the Lexus dealer for resetting in order to add my profile to the Lexus app.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealt with Carlos and Isaac.

Dealt with Carlos and Isaac. They were wonderful to work with. Immediately investigated what discounts I might be eligible for and were not high pressure at all. Highly recommend.

Dealt with Carlos and Isaac.

Dealt with Carlos and Isaac. They were wonderful to work with. Immediately investigated what discounts I might be eligible for and were not high pressure at all. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Alison was amazing!

Alison was amazing! She was straight forward, true to her word, quick to respond and provided extraordinary customer service. I was extremely happy with the service after dealing with many disappointing dealership experiences where there are last minute hidden fees , delayed responses and drawn out process. Alison got me approved and in my new car in one day with zero hassle. I highly recommend!

Alison was amazing!

Alison was amazing! She was straight forward, true to her word, quick to respond and provided extraordinary customer service. I was extremely happy with the service after dealing with many disappointing dealership experiences where there are last minute hidden fees , delayed responses and drawn out process. Alison got me approved and in my new car in one day with zero hassle. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alison and Justin were Great Helpful in all phases of

Alison and Justin were Great Helpful in all phases of purchasing Our newest vehicle. Thanks Again Norm & Anna Gath

Alison and Justin were Great Helpful in all phases of

Alison and Justin were Great Helpful in all phases of purchasing Our newest vehicle. Thanks Again Norm & Anna Gath

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience, ever!

Best experience, ever! Sabrina was fast, efficient, and friendly. She answered all our questions, and was very knowledgeable, about our Buick Encore. Along with her Manager Justin, And financing Isaac. I would highly recommend all my friends and family to go see them when they’re ready to get a new car

Best experience, ever!

Best experience, ever! Sabrina was fast, efficient, and friendly. She answered all our questions, and was very knowledgeable, about our Buick Encore. Along with her Manager Justin, And financing Isaac. I would highly recommend all my friends and family to go see them when they’re ready to get a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Percy did a great job and I would recommend him as the

Percy did a great job and I would recommend him as the guy to see when shopping GMC

Percy did a great job and I would recommend him as the

Percy did a great job and I would recommend him as the guy to see when shopping GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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