Reviews
Write a reviewDo not take your Jaguar here for service.
Do not take your Jaguar here for service. After having to call twice since the service "advisor" did not return the first call, I was shocked to discover that they have a 2 week wait for appointments for something as simple as a battery replacement if you want to wait for the car. Otherwise, you have to leave it for 2-3 days without a loaner vehicle. An appointment here requires 2 people to make 2 separate trips to change one 2-year old battery! I love my Jag but stay away from these guys for service. They just don't give a crap for Jaguar service since they no longer sell Jaguars.
Do not take your Jaguar here for service.
Do not take your Jaguar here for service. After having to call twice since the service "advisor" did not return the first call, I was shocked to discover that they have a 2 week wait for appointments for something as simple as a battery replacement if you want to wait for the car. Otherwise, you have to leave it for 2-3 days without a loaner vehicle. An appointment here requires 2 people to make 2 separate trips to change one 2-year old battery! I love my Jag but stay away from these guys for service. They just don't give a crap for Jaguar service since they no longer sell Jaguars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience
Ruben T was great! He was attentive to my needs and kept me updated on the status of my order. I love my new Defender!
Great experience
Ruben T was great! He was attentive to my needs and kept me updated on the status of my order. I love my new Defender!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Very Happy Customer
I purchased a 2023 Jaguar F Type coupe on February 20th. The entire process from start to finish was perfect. Logan and David treated me just like a family member. I would highly recommend this dealership to anyone interested in a new or previously owned Jaguar or Land Rover vehicle. All the staff members are friendly, knowledgeable, and ready to answer any questions about the cars and SUVs on the lot. Simply stated …a great place to fulfill your automotive dreams.
A Very Happy Customer
I purchased a 2023 Jaguar F Type coupe on February 20th. The entire process from start to finish was perfect. Logan and David treated me just like a family member. I would highly recommend this dealership to anyone interested in a new or previously owned Jaguar or Land Rover vehicle. All the staff members are friendly, knowledgeable, and ready to answer any questions about the cars and SUVs on the lot. Simply stated …a great place to fulfill your automotive dreams.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TG’s 430i
Logan was MAGNIFICENT! My husband told him what I wanted and LOGAN DELIVERED! I love my 430i and referring our friends. My sister is looking for a new vehicle. Referred to Logan.
TG’s 430i
Logan was MAGNIFICENT! My husband told him what I wanted and LOGAN DELIVERED! I love my 430i and referring our friends. My sister is looking for a new vehicle. Referred to Logan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very happy customer!!!
JLR Cary took care of us and our new 2023 Range Rover order. They had the shortest wait time for a delivery and best of all, they only charge MSRP! Pete Nash was very easy to reach and kept us updated throughout the process. Very satisfied with the truck and will be back to this for all future orders. Please please PLEASE ask for Pete Nash if you need any vehicle from JLR Cary.
Very happy customer!!!
JLR Cary took care of us and our new 2023 Range Rover order. They had the shortest wait time for a delivery and best of all, they only charge MSRP! Pete Nash was very easy to reach and kept us updated throughout the process. Very satisfied with the truck and will be back to this for all future orders. Please please PLEASE ask for Pete Nash if you need any vehicle from JLR Cary.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Best!!
The best car buying experience I have ever had! I was in and out very quickly. Logan had everything ready to sign upon my arrival! He took his time and answered all of my questions. I cannot say enough great things about Land Rover Cary!
The Best!!
The best car buying experience I have ever had! I was in and out very quickly. Logan had everything ready to sign upon my arrival! He took his time and answered all of my questions. I cannot say enough great things about Land Rover Cary!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Customer Service
We bought a BMW X3 from Land Rover Carey after my wife's was rear ended and totaled. She wanted the "exact same make, model, and options. This was a long distance purchase and Trey, our salesman, went way beyond what I had expected to make the purchase happen. If we didn't live 550 miles from Cary we'd be repeat customers for life.
Outstanding Customer Service
We bought a BMW X3 from Land Rover Carey after my wife's was rear ended and totaled. She wanted the "exact same make, model, and options. This was a long distance purchase and Trey, our salesman, went way beyond what I had expected to make the purchase happen. If we didn't live 550 miles from Cary we'd be repeat customers for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service!
I purchased a Land Rover Discovery today. From the time we walked in the building until we left, our experience and service was great! A special thanks to our salesman Curtis, he was awesome! I will highly recommend Land Rover and Curtis to my family and friends.
Excellent customer service!
I purchased a Land Rover Discovery today. From the time we walked in the building until we left, our experience and service was great! A special thanks to our salesman Curtis, he was awesome! I will highly recommend Land Rover and Curtis to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On 10/19/22 my 2018 Jaguar stalled and was towed to the
On 10/19/22 my 2018 Jaguar stalled and was towed to the Cary dealership, in which it was purchased from new in 2019. I was stranded over 100 miles from home and no loaner vehicles available til 11/02/22. I was pissed but I got over it. On 10/24/22 I checked for any updates...what's wrong with my car, loaner available or estimated completion date. NO, NO, & NO ! Nothing has been done and they are trying to work me in between appointments. BTW, my car had to be towed to the nearest Jaguar dealership. Now, I got to wait for days just for someone to tell me "whats wrong with it". I never thought this type of treatment was associated with Jaguar.
On 10/19/22 my 2018 Jaguar stalled and was towed to the
On 10/19/22 my 2018 Jaguar stalled and was towed to the Cary dealership, in which it was purchased from new in 2019. I was stranded over 100 miles from home and no loaner vehicles available til 11/02/22. I was pissed but I got over it. On 10/24/22 I checked for any updates...what's wrong with my car, loaner available or estimated completion date. NO, NO, & NO ! Nothing has been done and they are trying to work me in between appointments. BTW, my car had to be towed to the nearest Jaguar dealership. Now, I got to wait for days just for someone to tell me "whats wrong with it". I never thought this type of treatment was associated with Jaguar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Professional outlet for high quality automobiles
Appointment made and honored without wait, Salesman was knowledgeable and friendly, allowed extended test drive, paperwork was fast and thorough, and there was no high pressure at any step of the process.
Professional outlet for high quality automobiles
Appointment made and honored without wait, Salesman was knowledgeable and friendly, allowed extended test drive, paperwork was fast and thorough, and there was no high pressure at any step of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase