Reviews
HORRIBLE HORRIFIC DEALERSHIP!
HORRIBLE HORRIFIC DEALERSHIP!! I spent 3 days looking at a vehicle taking pictures of my trade in, giving the dealership all of my financial info and finally made a deal for $24k on a Durango. I specifically told them I don’t want dings on my credit until I’m sure of the deal. The deal was made, they ran my credit (which is an 800 give or take at any point) then they ghosted me. I was persistent and finally got through, it took them hours to “get approval” then they approved me! For $37,000!! I said what?! The car is $24k… they informed me that they add gps in case I don’t pay, paint sealant, interior sealant on the cloth, and a bunch of other stuff. I said I don’t want any of that I want the car with nothing for $24k like we agreed. Lowest they would go was $32,000. It took me 5 phone calls to speak with the sales manager and I was given 3 different managers names from 2 different people. Then he finally called me back and I’m pretty sure it was my salesman pretending to be the manager. DO NOT BUY HERE!! I called a lawyer to see what I could do about all the lies and hitting my credit when I told them not to until we had a solid deal. I’m waiting for a callback. But i buy and sell cars on the side and I’ve owned over 30 cars personally and never had such a horrible experience. Absolutely disgusting. The people who “work” there should be ashamed.
HORRIBLE HORRIFIC DEALERSHIP!
HORRIBLE HORRIFIC DEALERSHIP!! I spent 3 days looking at a vehicle taking pictures of my trade in, giving the dealership all of my financial info and finally made a deal for $24k on a Durango. I specifically told them I don’t want dings on my credit until I’m sure of the deal. The deal was made, they ran my credit (which is an 800 give or take at any point) then they ghosted me. I was persistent and finally got through, it took them hours to “get approval” then they approved me! For $37,000!! I said what?! The car is $24k… they informed me that they add gps in case I don’t pay, paint sealant, interior sealant on the cloth, and a bunch of other stuff. I said I don’t want any of that I want the car with nothing for $24k like we agreed. Lowest they would go was $32,000. It took me 5 phone calls to speak with the sales manager and I was given 3 different managers names from 2 different people. Then he finally called me back and I’m pretty sure it was my salesman pretending to be the manager. DO NOT BUY HERE!! I called a lawyer to see what I could do about all the lies and hitting my credit when I told them not to until we had a solid deal. I’m waiting for a callback. But i buy and sell cars on the side and I’ve owned over 30 cars personally and never had such a horrible experience. Absolutely disgusting. The people who “work” there should be ashamed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great 5 star Car was in Excellent condition Ray went
Great 5 star Car was in Excellent condition Ray went every thing. Took my trade in
Great 5 star Car was in Excellent condition Ray went
Great 5 star Car was in Excellent condition Ray went every thing. Took my trade in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t waste your time—unless you enjoy getting scammed.
Don’t waste your time—unless you enjoy getting scammed. Check the price before you show up, because the $22K listing is pure bait. They sneak in a ridiculous $6,000 “FY fee”, and guess what? That doesn’t even include taxes or registration. So now you’re paying almost 30% more than the advertised price. Absolute scam. Typical shady, outdated dealership xx. Stay far away.
Don’t waste your time—unless you enjoy getting scammed.
Don’t waste your time—unless you enjoy getting scammed. Check the price before you show up, because the $22K listing is pure bait. They sneak in a ridiculous $6,000 “FY fee”, and guess what? That doesn’t even include taxes or registration. So now you’re paying almost 30% more than the advertised price. Absolute scam. Typical shady, outdated dealership xx. Stay far away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crazy Cars tried to steal $22,000 from me on my birthday.
Crazy Cars tried to steal $22,000 from me on my birthday. I do not suggest doing business with them, especially the big bold guy named Julio Estrada Torres. Do not finance with Ally. Prices are crazy do not SHOP HERE
Crazy Cars tried to steal $22,000 from me on my birthday.
Crazy Cars tried to steal $22,000 from me on my birthday. I do not suggest doing business with them, especially the big bold guy named Julio Estrada Torres. Do not finance with Ally. Prices are crazy do not SHOP HERE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crazy Cars tried to steal $22,000 from me on my birthday.
Crazy Cars tried to steal $22,000 from me on my birthday. I do not suggest doing business with them, especially the big bold guy named Julio Estrada Torres. Do not finance with Ally.
Crazy Cars tried to steal $22,000 from me on my birthday.
Crazy Cars tried to steal $22,000 from me on my birthday. I do not suggest doing business with them, especially the big bold guy named Julio Estrada Torres. Do not finance with Ally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They advertised a RAV4 for $13,995 online.
They advertised a RAV4 for $13,995 online. They increased the price on contract without telling me, and then rushed me through the paperwork. The braking system on truck needed repairs. Beware, they are dishonest and not transparent! They use illegal sales practices to take advantage of consumers. Please read the paperwork, they had me sign to waive my right to go to court! It took about 3 weeks to cancel that contract. I regret going there.
They advertised a RAV4 for $13,995 online.
They advertised a RAV4 for $13,995 online. They increased the price on contract without telling me, and then rushed me through the paperwork. The braking system on truck needed repairs. Beware, they are dishonest and not transparent! They use illegal sales practices to take advantage of consumers. Please read the paperwork, they had me sign to waive my right to go to court! It took about 3 weeks to cancel that contract. I regret going there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Please believe the bad reviews, these guys are criminals!
Please believe the bad reviews, these guys are criminals! My wife and I went to this dealership. They advertised a RAV4 for $13,995 online. They increased the price on contract without telling us, and then rushed us through the paperwork. The braking system on truck needed repairs. Beware, they are dishonest and not transparent. They use illegal sales practices to take advantage of consumers. They are scammers! We are telling everyone we know not to go there!
Please believe the bad reviews, these guys are criminals!
Please believe the bad reviews, these guys are criminals! My wife and I went to this dealership. They advertised a RAV4 for $13,995 online. They increased the price on contract without telling us, and then rushed us through the paperwork. The braking system on truck needed repairs. Beware, they are dishonest and not transparent. They use illegal sales practices to take advantage of consumers. They are scammers! We are telling everyone we know not to go there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Showed up to pay cash and was told the price I saw online
Showed up to pay cash and was told the price I saw online was the "finance price"and that the price was going to be thousands more salesman was chill the finance manager seemed to think he was above everyone else...I wouldn't return if they were giving the car away for free! Hope this helps you pass on this place! Don't waste your time! Car had more damage than the pictures showed to!
Showed up to pay cash and was told the price I saw online
Showed up to pay cash and was told the price I saw online was the "finance price"and that the price was going to be thousands more salesman was chill the finance manager seemed to think he was above everyone else...I wouldn't return if they were giving the car away for free! Hope this helps you pass on this place! Don't waste your time! Car had more damage than the pictures showed to!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Was motivated to purchase right away.
Was motivated to purchase right away. Found them on CarGurus.com. Had loan pre approved on CarGuru app. Contacted dealership whose behavior was a bit sketchy. Their quick action when asking for all my personal info (license, proof of residency, SS#, employment, income, insurance, etc) followed by repeated delays were red flags. They wanted to look at other financing?! It shouldn’t take several days, several emails, several phone calls to purchase a vehicle. Told they would call me back ASAP which of course they did not. Took me less than 1 hour with another dealer for a newer wrangler with less miles for same price. They definitely didn’t want to sell or just wanted a person’s identity info. You are welcome to your own interpretation.
Was motivated to purchase right away.
Was motivated to purchase right away. Found them on CarGurus.com. Had loan pre approved on CarGuru app. Contacted dealership whose behavior was a bit sketchy. Their quick action when asking for all my personal info (license, proof of residency, SS#, employment, income, insurance, etc) followed by repeated delays were red flags. They wanted to look at other financing?! It shouldn’t take several days, several emails, several phone calls to purchase a vehicle. Told they would call me back ASAP which of course they did not. Took me less than 1 hour with another dealer for a newer wrangler with less miles for same price. They definitely didn’t want to sell or just wanted a person’s identity info. You are welcome to your own interpretation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent costumer service, Elija was absolutely amazing
Excellent costumer service, Elija was absolutely amazing helping to get insurance, smooth process on my vehicle purchase
Excellent costumer service, Elija was absolutely amazing
Excellent costumer service, Elija was absolutely amazing helping to get insurance, smooth process on my vehicle purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase