Reviews
Sometimes, a 5 star review doesn't tell the story.
Sometimes, a 5 star review doesn't tell the story. Our experience at Lexus of Peoria started out with their Sales Consultant, Evan Ford. What a blessing to meet someone that cared about pleasing the customer and representing his employer with pride. His personal attention and commitment to make the deal with us on a RX350 that we wanted, was a breath of fresh air. A friendly friendship developed and it was a business transaction with no surprises. Evan introduced us to two of his teammates, Becky Grant and Scott Saver. They too, made our car purchase experience a pleasurable event with their expertise and customer service first attitude. I think we would score 15 stars.......5 each for Evan, Becky, and Scott. Guess where we are going, when we're ready to trade for our next RX350? Lexus of Peoria. Terry&Janey
Sometimes, a 5 star review doesn't tell the story.
Sometimes, a 5 star review doesn't tell the story. Our experience at Lexus of Peoria started out with their Sales Consultant, Evan Ford. What a blessing to meet someone that cared about pleasing the customer and representing his employer with pride. His personal attention and commitment to make the deal with us on a RX350 that we wanted, was a breath of fresh air. A friendly friendship developed and it was a business transaction with no surprises. Evan introduced us to two of his teammates, Becky Grant and Scott Saver. They too, made our car purchase experience a pleasurable event with their expertise and customer service first attitude. I think we would score 15 stars.......5 each for Evan, Becky, and Scott. Guess where we are going, when we're ready to trade for our next RX350? Lexus of Peoria. Terry&Janey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such a detailed and positive review of your experience at Lexus of Peoria! We're delighted to hear that Evan, Becky, and Scott provided exceptional service during your RX350 purchase. Your kind words mean the world to us, and we look forward to welcoming you back when it's time for your next vehicle upgrade!
Professional and friendly.
Professional and friendly. Attentive to questions and inquiries. Staff are knowledgeable about their products and processes.
Professional and friendly.
Professional and friendly. Attentive to questions and inquiries. Staff are knowledgeable about their products and processes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Lexus of Peoria! We're glad to hear our team was professional, friendly, and attentive to your needs. We appreciate the feedback and look forward to serving you again in the future!
Evan Ford was our agent.
Evan Ford was our agent. Very knowledgeable and extremely helpful! No pressure. Pleasant and fun to deal with. Highly recommend
Evan Ford was our agent.
Evan Ford was our agent. Very knowledgeable and extremely helpful! No pressure. Pleasant and fun to deal with. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Evan provided a knowledgeable and pressure-free experience at Lexus of Peoria! Thank you for the recommendation, and we hope you enjoy your new vehicle.
I just need to take a moment to write a review on the
I just need to take a moment to write a review on the professionalism displayed at Peoria of Lexus dealership everyone treated me with respect and was very courteous. Our sales associate Toby was excellent and very personable would definitely deal with him again if I got the opportunity . It was one of the best car buying experiences I've had and I've had quite a few! A++++!!
I just need to take a moment to write a review on the
I just need to take a moment to write a review on the professionalism displayed at Peoria of Lexus dealership everyone treated me with respect and was very courteous. Our sales associate Toby was excellent and very personable would definitely deal with him again if I got the opportunity . It was one of the best car buying experiences I've had and I've had quite a few! A++++!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Lexus of Peoria! We're delighted to hear that Toby and the team provided such a professional and respectful car-buying journey. We appreciate your kind words, and we look forward to assisting you in the future!
The Lexus of Peoria Dealership is the best place to buy a
The Lexus of Peoria Dealership is the best place to buy a car - Thom Van made it so easy and the whole process took very little time. Quality of the product and friendliness of everyone involved makes it a perfect option for buying a vehicle.
The Lexus of Peoria Dealership is the best place to buy a
The Lexus of Peoria Dealership is the best place to buy a car - Thom Van made it so easy and the whole process took very little time. Quality of the product and friendliness of everyone involved makes it a perfect option for buying a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Natalie, we're delighted to hear that Thom and the team at Lexus of Peoria made your car-buying experience smooth and enjoyable. Thank you for choosing us!
Rodney has been my service coordinator for years and he
Rodney has been my service coordinator for years and he is always very responsive to my concerns-/very satisfied
Rodney has been my service coordinator for years and he
Rodney has been my service coordinator for years and he is always very responsive to my concerns-/very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Cynthia, we're delighted to hear that Rodney has consistently provided you with responsive service at Lexus of Peoria. Thank you for your continued trust and support!
From start to finish Jake Smith was attentive to all our
From start to finish Jake Smith was attentive to all our questions and needs on our purchase of a new vehicle. This purchase was one of the easiest deals I have ever had. The professionalism shown by Jake was at a level not often seen in the majority of car sales staff.
From start to finish Jake Smith was attentive to all our
From start to finish Jake Smith was attentive to all our questions and needs on our purchase of a new vehicle. This purchase was one of the easiest deals I have ever had. The professionalism shown by Jake was at a level not often seen in the majority of car sales staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Jake provided such attentive and professional service during your purchase at Lexus of Peoria. It's wonderful knowing the process was smooth for you, and we appreciate your feedback! Enjoy your new vehicle!
Abby was the best!
Abby was the best!! She made me feel like how I should be treated. She was very informative and helpful. I was a client at Lexus of Orland Park but because of the great service from Abby, I will not be going back. Thanks again Abby!
Abby was the best!
Abby was the best!! She made me feel like how I should be treated. She was very informative and helpful. I was a client at Lexus of Orland Park but because of the great service from Abby, I will not be going back. Thanks again Abby!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tammie, we're delighted to hear that Abby provided such exceptional service at Lexus of Peoria! Thank you for choosing us and sharing your experience. We look forward to serving you again in the future!
I love the experience every time.
I love the experience every time. Nicole is always so nice and helpful. Plus very mindful of my busy schedule.
I love the experience every time.
I love the experience every time. Nicole is always so nice and helpful. Plus very mindful of my busy schedule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Nicole consistently provides you with a great experience at Lexus of Peoria. Thank you for sharing your positive feedback, and we look forward to seeing you again!
Rodney Shoop has always been easy to work with and the
Rodney Shoop has always been easy to work with and the customer service is excellent.
Rodney Shoop has always been easy to work with and the
Rodney Shoop has always been easy to work with and the customer service is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting Rodney's superior customer service at Lexus of Peoria! We'll be sure to pass your kind words along.