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Motor Werks Honda

(2,687 reviews)
Visit Motor Werks Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (847) 713-5937 (847) 713-5937
Used (847) 416-2092 (847) 416-2092
Service (847) 462-7476 (847) 462-7476

Inventory

See all 265 vehicles from this dealership.

About our dealership

Service center

Phone number (847) 462-7476

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(2,687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor Werks Honda from DealerRater.

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Kurt was informative, accurate, honest, thoughtful, and

Kurt was informative, accurate, honest, thoughtful, and knowledgeable. He made the process of purchasing a vehicle that I dread a pleasure. He made me feel valued!!!

Kurt was informative, accurate, honest, thoughtful, and

Kurt was informative, accurate, honest, thoughtful, and knowledgeable. He made the process of purchasing a vehicle that I dread a pleasure. He made me feel valued!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Everyone at Motor Werks Honda is super.

Everyone at Motor Werks Honda is super. My special thanks to Peter Seaverns for his super efforts. Paul Sampson

Everyone at Motor Werks Honda is super.

Everyone at Motor Werks Honda is super. My special thanks to Peter Seaverns for his super efforts. Paul Sampson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words! We're happy to hear you had a great experience with the team at Motor Werks Honda. We'll be sure to pass your special thanks along to Peter—he’ll really appreciate it!

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Tommy and Aaron were very informative and helpful.

Tommy and Aaron were very informative and helpful. This was the best car buying experience I’ve ever had. Thank you!

Tommy and Aaron were very informative and helpful.

Tommy and Aaron were very informative and helpful. This was the best car buying experience I’ve ever had. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad we could provide you with a great experience!

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Excellent service, very nice and friendly person.

Excellent service, very nice and friendly person. He was very helpful. He was the best! Excellent!!

Excellent service, very nice and friendly person.

Excellent service, very nice and friendly person. He was very helpful. He was the best! Excellent!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad we could provide you with a great experience!

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Incredibly disheartening and disappointing experience

Incredibly disheartening and disappointing experience here with the service department on Tuesday 3/25. I currently have a lease on an HRV and the lease agreement stipulates that oil changes, tire rotations and the like are covered under the lease agreement. After the vehicle was picked up, I received a text message followed by an email indicating a multi-point inspection was completed and I was instructed to review the results. I thought it was odd when requesting a basic oil change/tire rotation that was covered that they'd go through the process of a multi-point inspection as is, particularly on a leased vehicle, but I get it, that's the process, so okay. There were three items that were listed as needing immediate attention and uncertain as to next steps, I texted the service department to inquire as to whether those items were included in the lease agreement and received no response for the next number of hours. I was occupied at work so didn't have the opportunity to call over, but a few hours later I was sent a bill for $429 for the services that I anticipated were included but from what was discussed with Paul in the service department (who was outstanding) they in fact were not covered. I was never informed of this until after the fact with the services being performed and ended up paying the bill due to the service department being on the verge of closing and needing my car back. Paul mentioned running my concerns up the food chain, which I'd envision he did, as I received a text message the next day from Ibraheem Al-Wari requesting a text back in order to, "ensure complete satisfaction," and that they, "will do everything in our power to gain your complete satisfaction." So I sent him basically what I'm posting here and . . . radio silence. Nothing in the least bit in terms of even making an attempt to remedy things or even address them, just empty words that amounted to nothing. So as stated, such a disappointment and something I'm not used to from Motor Werks, as I've had great experiences prior to this. Hope this helps someone.

Incredibly disheartening and disappointing experience

Incredibly disheartening and disappointing experience here with the service department on Tuesday 3/25. I currently have a lease on an HRV and the lease agreement stipulates that oil changes, tire rotations and the like are covered under the lease agreement. After the vehicle was picked up, I received a text message followed by an email indicating a multi-point inspection was completed and I was instructed to review the results. I thought it was odd when requesting a basic oil change/tire rotation that was covered that they'd go through the process of a multi-point inspection as is, particularly on a leased vehicle, but I get it, that's the process, so okay. There were three items that were listed as needing immediate attention and uncertain as to next steps, I texted the service department to inquire as to whether those items were included in the lease agreement and received no response for the next number of hours. I was occupied at work so didn't have the opportunity to call over, but a few hours later I was sent a bill for $429 for the services that I anticipated were included but from what was discussed with Paul in the service department (who was outstanding) they in fact were not covered. I was never informed of this until after the fact with the services being performed and ended up paying the bill due to the service department being on the verge of closing and needing my car back. Paul mentioned running my concerns up the food chain, which I'd envision he did, as I received a text message the next day from Ibraheem Al-Wari requesting a text back in order to, "ensure complete satisfaction," and that they, "will do everything in our power to gain your complete satisfaction." So I sent him basically what I'm posting here and . . . radio silence. Nothing in the least bit in terms of even making an attempt to remedy things or even address them, just empty words that amounted to nothing. So as stated, such a disappointment and something I'm not used to from Motor Werks, as I've had great experiences prior to this. Hope this helps someone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We’re sorry to hear about the breakdown in communication and the frustration it caused. This isn’t the level of service or transparency we aim to provide. Please call our Service Manager Levent Oner at 847.345.8300 to discuss this further.

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We visited a dozen dealerships looking for the right car

We visited a dozen dealerships looking for the right car and right deal. Motorwerks had the inventory, reasonable pricing and the most consultative, informative salesperson we encountered. So we bought from Motorwerks.

We visited a dozen dealerships looking for the right car

We visited a dozen dealerships looking for the right car and right deal. Motorwerks had the inventory, reasonable pricing and the most consultative, informative salesperson we encountered. So we bought from Motorwerks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing Motor Werks! We're glad to hear that our inventory, pricing, and consultative approach stood out during your search. We appreciate your business and hope you enjoy your new vehicle. Let us know if we can assist you again!

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Having purchased several other vehicles from Motor Werks

Having purchased several other vehicles from Motor Werks in the past, our experience with Jim was by far the best. No pressure, patient and understanding of our needs. He spent the time to let us 'figure out' exactly what we wanted in a vehicle.

Having purchased several other vehicles from Motor Werks

Having purchased several other vehicles from Motor Werks in the past, our experience with Jim was by far the best. No pressure, patient and understanding of our needs. He spent the time to let us 'figure out' exactly what we wanted in a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Motor Werks! We're thrilled to hear that Jim provided the best experience yet with his patience and understanding. Finding the perfect vehicle should be a stress-free process, and we're glad he made that happen for you. Enjoy your new ride, and we look forward to assisting you again!

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I had an excellent experience with Tom B.

I had an excellent experience with Tom B. He was very knowledgeable, helpful and great to work with from start to finish. We all know car buying can be a stressful process. He made it easy and seamless. I walked in there nervous but walked out as a happy customer. Thank you!!!

I had an excellent experience with Tom B.

I had an excellent experience with Tom B. He was very knowledgeable, helpful and great to work with from start to finish. We all know car buying can be a stressful process. He made it easy and seamless. I walked in there nervous but walked out as a happy customer. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad Tom B. could make your car-buying process stress-free and enjoyable. It's wonderful to hear that you left as a happy customer. We appreciate your kind words and look forward to helping you again!

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Pleasant experience.

Pleasant experience. No pressure to purcahse or for add ons. The financing process was quick and easy.

Pleasant experience.

Pleasant experience. No pressure to purcahse or for add ons. The financing process was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad we could provide you with a great experience!

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Motor Werks , it was very peaceful ,people were

Motor Werks , it was very peaceful ,people were welcoming. especially Tommy was very helpful person and friendly , he understands the customer's concerns and expectations . I give him 5 STAR , whatever the maximum rating. You are such a valuable person for this company.

Motor Werks , it was very peaceful ,people were

Motor Werks , it was very peaceful ,people were welcoming. especially Tommy was very helpful person and friendly , he understands the customer's concerns and expectations . I give him 5 STAR , whatever the maximum rating. You are such a valuable person for this company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us. Tommy is a valuable part of our team, and we’re so glad he could help meet your expectations. We appreciate your 5-star review and look forward to assisting you again!

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