Reviews
Very courteous and professional and kept me informed on
Very courteous and professional and kept me informed on car servicing. My scheduled appointment was on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! If you have any other feedback or questions, feel free to reach out.
Communication via text we seamless and the repair appears
Communication via text we seamless and the repair appears to be all good so far. Thank you Jennifer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience! We appreciate your feedback and hope to serve you again in the future.
I had a recall from Ford and took it to my local dealer.
I had a recall from Ford and took it to my local dealer. Service was very courteous, prompt and professional.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service team at Ford. We appreciate your feedback and hope to serve you again in the future.
as a new customer to Biener Ford, I was treated to a
as a new customer to Biener Ford, I was treated to a standard above and beyond what I expected. Service department representative was exceptional in keeping abreast of service work. i look forward to having my vehicle serviced at Biener.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Biener Ford as your service provider. We appreciate your trust and look forward to serving you again in the future.
Andre was wonderful .
Andre was wonderful . Made everything super easy and quick . Our son loves his new bronco sport
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We're thrilled to hear that you had a wonderful experience with us and that your son loves his new Bronco Sport. If there's anything else we can assist you with, please don't hesitate to reach out.
Very quick.
Very quick. Very friendly. Very efficient. Steve from service is awesome! He communicated every step of the way what was going on and how long it would take.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Karel, thank you so much for your kind words! We appreciate your feedback and hope to assist you again in the future.
Professional service soon as I pulled up and great
Professional service soon as I pulled up and great service by mgmt and service team 5 stars 🌟🌟🌟🌟🌟
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Taz, thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.
went there to see a ford Eco Sport SES.
went there to see a ford Eco Sport SES. i was told it was on another lot and they would have it there on Tuesday. They called me and said the car was there and come see it. I asked them if it was the ses model ? the salesman said i will check and call you back. he called me back and said no it's the SE. this was on 1/02/24 . the car is still listed on the web site. looks like something Funny going on.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience. We apologize for the confusion and any inconvenience caused. Please contact our General Manager, Ray, at (516) 466-6400 x210 so we can address your concerns and clarify the situation.
great customer service experience.
great customer service experience. honest. easy to set up appointments with the service department. just great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.
Efficient, good communication and resolved the issue with
Efficient, good communication and resolved the issue with my car. Also, very helpful with scheduling my ride back to work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team provided efficient service, effective communication, and resolved the issue with your car. If you need any further assistance, please don't hesitate to reach out.