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Winners Circle Chevrolet GMC Franklin

(20 reviews)
Visit Winners Circle Chevrolet GMC Franklin
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:30pm
Sunday Closed Closed

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New (757) 517-2055 (757) 517-2055
Used (757) 517-2987 (757) 517-2987
Service (757) 517-2926 (757) 517-2926

Inventory

See all 91 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2024.
Thank you for making your way to Winners Circle Chevrolet GMC, your certified Chevrolet, GMC dealer serving drivers throughout Franklin and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase.

Service center

Phone number (757) 517-2926

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:30pm
Sunday
Closed

Meet our employees

Reviews

(20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Winners Circle Chevrolet GMC Franklin from DealerRater.

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Was quick an understanding an got us thru the process

Was quick an understanding an got us thru the process very quickly nice dealer too

Was quick an understanding an got us thru the process

Was quick an understanding an got us thru the process very quickly nice dealer too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you found Winners Circle Chevrolet GMC to be quick and understanding during your process. We appreciate your kind words and hope to assist you again in the future! Sincerely, The Team at Winners Circle Chevrolet GMC

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Ebony was my sales person.

Ebony was my sales person. Excellent. We went there due to a promotion and ended buying a car. Secondly there was Jamire. He was very helpful explaining features I had a question about. The reason for a 4 was due to the dealership. Mgr never called me back about a second key. We only got 1 key for our car and there are 2 of us. No second key. I hope we don’t lock the keys in the car. If one is going to buy a used car, please make sure there is a second key before signing on the dotted line..

Ebony was my sales person.

Ebony was my sales person. Excellent. We went there due to a promotion and ended buying a car. Secondly there was Jamire. He was very helpful explaining features I had a question about. The reason for a 4 was due to the dealership. Mgr never called me back about a second key. We only got 1 key for our car and there are 2 of us. No second key. I hope we don’t lock the keys in the car. If one is going to buy a used car, please make sure there is a second key before signing on the dotted line..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear that Ebony and Jamire provided you with excellent service while you explored your options at Winners Circle Chevrolet GMC. Please feel free to reach out to us directly so we can discuss the issues with the second key. Thank you for choosing Winners Circle Chevrolet GMC, and we hope to see you again! Sincerely, The Team at Winners Circle Chevrolet GMC

Consumer response

I did bring it to them and was told there wasn’t one.

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Fantastic Sales Person Dee .

Fantastic Sales Person Dee . I am up in age and have hard time understanding new gagets Dee my sales person took the time to explain all the new gagets and how to use them she even took the time to help me set up Chevy app on my phone. The F&I manager was quick and very kind he took the time to explained my warranty options . Everyone was so kind and asked if i had any questions and took the time to help me

Fantastic Sales Person Dee .

Fantastic Sales Person Dee . I am up in age and have hard time understanding new gagets Dee my sales person took the time to explain all the new gagets and how to use them she even took the time to help me set up Chevy app on my phone. The F&I manager was quick and very kind he took the time to explained my warranty options . Everyone was so kind and asked if i had any questions and took the time to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that Dee provided you with such excellent support and took the time to explain all the new features and assist you with the Chevy app. It's great to know that our finance & insurance manager also ensured you understood your warranty options. At Winners Circle Chevrolet GMC, we strive to create a welcoming environment and are glad to see our team make a positive impact. We look forward to serving you again! Sincerely, The Team at Winners Circle Chevrolet GMC

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Winners circle has done it again.

Winners circle has done it again. Thanks to all the management and staff . I bought a corvette this time. I keep coming back because of the transparency. I had a question about the maintenance package and it was clearly explained that. If I bought the car for 10k (ex.)the buyers order will break the cost out but the price stays the same. It do understand now and I’m happy again. Thanks Eric ( finance) . See yall next time!

Winners circle has done it again.

Winners circle has done it again. Thanks to all the management and staff . I bought a corvette this time. I keep coming back because of the transparency. I had a question about the maintenance package and it was clearly explained that. If I bought the car for 10k (ex.)the buyers order will break the cost out but the price stays the same. It do understand now and I’m happy again. Thanks Eric ( finance) . See yall next time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had another positive experience at Winners Circle Chevrolet GMC, especially with your new Corvette. It’s great to know that our team, particularly in finance, was able to provide you with clear information about the maintenance package. We appreciate your loyalty and look forward to seeing you again next time! Safe driving! Sincerely, The Team at Winners Circle Chevrolet GMC

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This is one of the worst dealerships you can go to.

This is one of the worst dealerships you can go to. You tell them you don't want the maintenance package and they add it anyway!! I hear you Disgusted! I was disgusted too! They do not put the customer first. They put their pockets first!!

This is one of the worst dealerships you can go to.

This is one of the worst dealerships you can go to. You tell them you don't want the maintenance package and they add it anyway!! I hear you Disgusted! I was disgusted too! They do not put the customer first. They put their pockets first!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Team at Winners Circle Chevrolet GMC

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Winners circle Chevy treated me very well when I bought

Winners circle Chevy treated me very well when I bought my car. From the sale person Julian to the finance guy Eric . They were very informative and at no point did he not explain what I was signing and Therefore paying for the next 6 years. Eric even gave me cheat codes to pay quicker and advised me on how to improve my credit situation. Winnerscircle is good in my book.

Winners circle Chevy treated me very well when I bought

Winners circle Chevy treated me very well when I bought my car. From the sale person Julian to the finance guy Eric . They were very informative and at no point did he not explain what I was signing and Therefore paying for the next 6 years. Eric even gave me cheat codes to pay quicker and advised me on how to improve my credit situation. Winnerscircle is good in my book.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Team at Winners Circle Chrysler Dodge Jeep Ram

Consumer response

Thank you so much! We work hard to make sure we satisfy all of our customers. Be sure to stop by sometimes and say hello.

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Horrendous.

Horrendous. Eric, the finance manger, will do anything he can to increase your costs. Even though I expressly told him I did not want the maintenance program on my contract, he added it in anyway. Do NOT go to this dealership, there are plenty of others to choose from !

Horrendous.

Horrendous. Eric, the finance manger, will do anything he can to increase your costs. Even though I expressly told him I did not want the maintenance program on my contract, he added it in anyway. Do NOT go to this dealership, there are plenty of others to choose from !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience at Winners Circle Chevrolet GMC. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Sincerely, The Team at Winners Circle Chevrolet GMC

Consumer response

This is the only reason 'Eric' responded to my communications. That, in itself, is unbelievable. If the General Manager wishes to contact me to resolve this, they have access to my email address. I would be more than happy to discuss the situation with them.

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Fast, professional, made buying a car fun.

Fast, professional, made buying a car fun. Very good experience. Definitely will be back to buy another vehicle.

Fast, professional, made buying a car fun.

Fast, professional, made buying a car fun. Very good experience. Definitely will be back to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Winners Circle Chevrolet Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Winners Circle Chevrolet GMC

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Bought my new 2023 GMC Sierra 1500 Elevation

Customer service was very professional and courteous and polite, would recommend them to others. Made the buying process smooth and easy at no time were they trying to sell me something I didn't want.

Bought my new 2023 GMC Sierra 1500 Elevation

Customer service was very professional and courteous and polite, would recommend them to others. Made the buying process smooth and easy at no time were they trying to sell me something I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I purchased a vehicle from this dealership and I was very

I purchased a vehicle from this dealership and I was very pleased with the whole experience. Devir Jones is THE BEST!!! She was so patient with me and my husband through the whole process! Devir was very kind and professional. Devir was friendly and helpful and very knowledgeable. I could not have asked for a better salesperson. Mr. Sabir Cartledge was very professional and explained everything to us. I recommend this dealership to anyone who is looking to purchase a vehicle! You won't be disappointed!

I purchased a vehicle from this dealership and I was very

I purchased a vehicle from this dealership and I was very pleased with the whole experience. Devir Jones is THE BEST!!! She was so patient with me and my husband through the whole process! Devir was very kind and professional. Devir was friendly and helpful and very knowledgeable. I could not have asked for a better salesperson. Mr. Sabir Cartledge was very professional and explained everything to us. I recommend this dealership to anyone who is looking to purchase a vehicle! You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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