Kia Medford

The service person I dealt Spencer was rude and unhelpful and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are telling you to call me and what I’m supposed to do.” Then he refused to run the necessary diagnostic test needed for engine to replaced under warranty since my check engine light wasn’t on. They kept a car for over month and then sent it over Hydundi and not ONE TIME did anyone ever call me to let me know what was going or even that my car was no longer in their possession.

Terry at Kia / Medford Service Department was great to work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service!

The Service department explained their findings in detail and answered all of my questions. They were prompt and cleaned the car nicely.

Great service. Very quick very informative. Made me feel well taken care of. Thank you

The service was great, I was kept well-informed. The car was ready within the expected time. The staff was polite and knowledgeable.

Nickey was great to work with responsive and quick to answer questions about the vehicle and purchase procedure .

Staff are friendly fast and give thorough service each time. Also there are comfortable customer accommodations while waiting. Appointments easy to make. Highly recommend any of course I luv my KIA!

Always get prompt friendly service here. Seems everyone goes above and beyond to make customers feel comfortable and welcome. Love both my Kia’s and trust the folks here because always get good service

Ownership changed - they wouldn't transfer my free oil changes- did give me 3 years

Carter was extremely helpful and I enjoyed working with him. Would recommend this dealership. And especially Carter.