Fred Anderson Chevrolet Buick GMC

My experience with the service department has been the absolute worst. They deserve zero stars. I had Tyler as my service manager. Let me say the narrative that mechanics just try to drain money from their customers especially women this Chevrolet location played right into this narrative. I initially brought my car for a service light that prior mechanic couldn’t figure out. Ultimately Tyler instructed me to have Chevy fix 2 things and by the way we’re recently replaced 2 weeks prior but Tyler insisted with Chevy parts there’s a guarantee it’ll fix the problem. He went a step further to say if I have any issues related to the same problem he’ll waive the diagnostic fee next time. Needless to say I was back within 2 weeks for the same problem. Tyler called me after days of having my car to say they can’t figure out what’s wrong. But would like to keep it another day to try to get something figured out. By the next morning Tyler called back to say there’s so new codes that picked up on their diagnostic reader and one of which is a leak. He stated this will cost a $1000. That revelation was alarming considering just 24 short hours prior he stated they didn’t know what the issue was. Now he came back to say the new codes which he later revealed was not there the first time he had my car and he certainly didn’t mention a leak on the call when he stated he didn’t know what was wrong. So I ended up declining to get my car fixed. Tyler proceeds to say I’m responsible for the diagnostic fee because those new codes that he coincidentally scrambled up. My issue is not the amount or them simply not knowing the issue with my car. My problem is the money gauging and be deceptive in the process. I say all this to say tread lightly when getting your car serviced there especially if it’s with a deceptive person like Tyler.

service depart unresponsive. Parts department just as bad. When I replace my 23 vette it will not be with this dealership.

If you need a good used car that is in great shape this is the place to go Everyone was so nice and my salesman Tony Bentley is amazing and will make you feeling like family

Great that sums it up. Made it easy in a relaxed setting not pushing you to purchase. We took our time and was happy with purchase. Honest and straight forward no B.S.

Hello everyone I will not Recommending this place to buy a behecle I purchased a working olmost 100k behecle from them in 2023 and that behecle is being more time in then shop than in my house and still under warranty an every time I bring it there they spect for me to stop working because they send me home walking they really don't care about the customer every time I bring my behecle there they keep it for over a month as a right now I being with out for 3 weeks so please don't recommend this place

I have bought several car’s from Tony Bentley at this dealership. He’s a great guy and the service is top notch.

Michael in used sales is awesome!!!! Derek in new sales works really hard to find the best deal possible! He really made feel important and like I was his top priority! Mike in financing works incredibly hard on your behalf to get the best financing deal!

Very enjoyable buying experience. Jason was very helpful and he answered all of our questions.

Very much appreciate this dealer and Tony Bentley! He made the process so easy and was very pleasant the whole time. They are very accommodating! Thanks so much!

Had to find own engine, had for 5 months and still not right. Poor service