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Dream Auto Mall

(18 reviews)

Reviews

(18 reviews)

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What an exciting experience!

What an exciting experience! The guys at Dream Auto Mall are truly committed to upholding the idea of exceptional customer service. Raphael and Edgar went above and beyond to secure a ride for me that not only looks good inside and out. But one that motivates me to keep moving forward towards a greater version of myself. I left the dealership with a maintenance check and a full detail. These guys are the real deal. Truly appreciate your time and work ethic guys. See you for the upgrade!

What an exciting experience!

What an exciting experience! The guys at Dream Auto Mall are truly committed to upholding the idea of exceptional customer service. Raphael and Edgar went above and beyond to secure a ride for me that not only looks good inside and out. But one that motivates me to keep moving forward towards a greater version of myself. I left the dealership with a maintenance check and a full detail. These guys are the real deal. Truly appreciate your time and work ethic guys. See you for the upgrade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My brother had a bad experience with getting a car thru

My brother had a bad experience with getting a car thru these guys. He was so excited to buy his dream to then having to return do to complications. Was always giving him the run around and was suppose to fix something on car and never did. He has been running on expired temporary plates for months it doesn’t take that long to get plates and overall bad experience please don’t go to these guys

My brother had a bad experience with getting a car thru

My brother had a bad experience with getting a car thru these guys. He was so excited to buy his dream to then having to return do to complications. Was always giving him the run around and was suppose to fix something on car and never did. He has been running on expired temporary plates for months it doesn’t take that long to get plates and overall bad experience please don’t go to these guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oct 19th 2024 Update it is been a month since this

Oct 19th 2024 Update it is been a month since this review today is October 19th 2024 it is now 5 months since purchase I went to give them a visit to try to hold them accountable for selling me a car with an engine check on, but the answer I got from them was that they wanted me to drive a vehicle WITH A 4 MONTH EXPIRED TEMP PLATE ACROSS TWO STATE LINES, WITH NO BRAKES, AND BARELY ANY TIRE ON IT TO THEM OR THEY WANTED TO PUT ONE OF THEIR OWN EMPLOYEES AT RISK AND DRIVE THE CAR ACROSS TWO STATE LINES that’s 3 HOURS away! Or they wanted to send me the part but not pay for the labor. Also did I mention that it’s been 5 months and they STILL HAVE NOT REGISTERED THE CAR?!!! I’ve been paying almoust $900 per month plus insurance for a car to just sit in my drive way!!! Also they sold me a car with a tire almoust ready to blow!! I was pretty much forced to buy new tires my self wich I’m still waiting to be refunded for. Dream auto mall? THIS PLACE IS MORE LIKE NIGHTMARE AUTOMALL worst place to do bussiness with again I can not express this enough AVOID DOING BUSSINESS WITH THIS PEOPLE!! Sep 20th 2024: Bought a car on June 29th 2024 with a check engine light on with the promise that it would get fixed and registered with in 3 weeks, it is now October 1st 2024 and they don’t want to six the car and Nether do they want to register the car at first their costumer service is good but once you sign their entire persona changes, nobody wants to help and Nether do they care, the owner and the manager don’t want to return my phone calls and every time I call they avoid me or leave me on hold for hours! If you can avoid doing bussiness with them, then avoid it i highly do not recommend buying from these people

Oct 19th 2024 Update it is been a month since this

Oct 19th 2024 Update it is been a month since this review today is October 19th 2024 it is now 5 months since purchase I went to give them a visit to try to hold them accountable for selling me a car with an engine check on, but the answer I got from them was that they wanted me to drive a vehicle WITH A 4 MONTH EXPIRED TEMP PLATE ACROSS TWO STATE LINES, WITH NO BRAKES, AND BARELY ANY TIRE ON IT TO THEM OR THEY WANTED TO PUT ONE OF THEIR OWN EMPLOYEES AT RISK AND DRIVE THE CAR ACROSS TWO STATE LINES that’s 3 HOURS away! Or they wanted to send me the part but not pay for the labor. Also did I mention that it’s been 5 months and they STILL HAVE NOT REGISTERED THE CAR?!!! I’ve been paying almoust $900 per month plus insurance for a car to just sit in my drive way!!! Also they sold me a car with a tire almoust ready to blow!! I was pretty much forced to buy new tires my self wich I’m still waiting to be refunded for. Dream auto mall? THIS PLACE IS MORE LIKE NIGHTMARE AUTOMALL worst place to do bussiness with again I can not express this enough AVOID DOING BUSSINESS WITH THIS PEOPLE!! Sep 20th 2024: Bought a car on June 29th 2024 with a check engine light on with the promise that it would get fixed and registered with in 3 weeks, it is now October 1st 2024 and they don’t want to six the car and Nether do they want to register the car at first their costumer service is good but once you sign their entire persona changes, nobody wants to help and Nether do they care, the owner and the manager don’t want to return my phone calls and every time I call they avoid me or leave me on hold for hours! If you can avoid doing bussiness with them, then avoid it i highly do not recommend buying from these people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Compré un Carro en este lugar lo llaman dream auto mall

Compré un Carro en este lugar lo llaman dream auto mall pero para mi este lugar es donde estafan al gente porque te ofrecen un servicio que no cumplen prometieron registrar mi carro en tres semanas y tengo 5 meses esperando y les llamo no me contestan fui al dealer para solucionar el problema y no me ayudaron si no quieren pasar por lo que estoy pasando no compren carros aquí porque envés que compren su dream car les ban a vender pesadillas porque eso es lo que tengo yo ahora pesadillas por no tener un carro para ir a trabajar ahora tengo que pagar Uber acer mas gastos.

Compré un Carro en este lugar lo llaman dream auto mall

Compré un Carro en este lugar lo llaman dream auto mall pero para mi este lugar es donde estafan al gente porque te ofrecen un servicio que no cumplen prometieron registrar mi carro en tres semanas y tengo 5 meses esperando y les llamo no me contestan fui al dealer para solucionar el problema y no me ayudaron si no quieren pasar por lo que estoy pasando no compren carros aquí porque envés que compren su dream car les ban a vender pesadillas porque eso es lo que tengo yo ahora pesadillas por no tener un carro para ir a trabajar ahora tengo que pagar Uber acer mas gastos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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wrong advertising lol how sway?

wrong advertising lol how sway? it’s says $33,336 but it’s really $39,999??

wrong advertising lol how sway?

wrong advertising lol how sway? it’s says $33,336 but it’s really $39,999??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beware!

Beware!! Drove over 1 hour to see a car. Confirmed pricing and availability by phone a day before. When I arrived, I was told the price of the car was $12,000 OVER the posted price. After showing all pricing listed on CarGurus, Cars.com, and their own website, they then claimed the car was already sold. Would not trust this place, what a joke

Beware!

Beware!! Drove over 1 hour to see a car. Confirmed pricing and availability by phone a day before. When I arrived, I was told the price of the car was $12,000 OVER the posted price. After showing all pricing listed on CarGurus, Cars.com, and their own website, they then claimed the car was already sold. Would not trust this place, what a joke

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1 hour waisted.

1 hour waisted. The price for vehicle was listed for $32k. On CarGuru. I was told by salesman that was the correct price. I had a cashier check for that amount. Sales mgr. informed me it was a mistake and tried to charge me 6 thousand more. This is a scamming!

1 hour waisted.

1 hour waisted. The price for vehicle was listed for $32k. On CarGuru. I was told by salesman that was the correct price. I had a cashier check for that amount. Sales mgr. informed me it was a mistake and tried to charge me 6 thousand more. This is a scamming!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service would recommend anyone looking for a new

Great service would recommend anyone looking for a new car! love the brand new car!

Great service would recommend anyone looking for a new

Great service would recommend anyone looking for a new car! love the brand new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Marcos helped me with everything I needed and exactly

Marcos helped me with everything I needed and exactly what I wanted . Very professional great experience !

Marcos helped me with everything I needed and exactly

Marcos helped me with everything I needed and exactly what I wanted . Very professional great experience !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dream

Super fast and they work with you , Marcos the best for sure ! Thank you guys god bless I recommend you guys to come here. Let’s go

Dream

Super fast and they work with you , Marcos the best for sure ! Thank you guys god bless I recommend you guys to come here. Let’s go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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