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North Coast Mitsubishi of Akron

(3,244 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 9:00am–2:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 9 awards
2025 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (330) 267-0177 (330) 267-0177
Used (330) 267-0216 (330) 267-0216
Service (330) 267-0240 (330) 267-0240

Reviews

(3,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Coast Mitsubishi of Akron from DealerRater.

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stopped contact

I was talking with Travis regarding a truck. Was working on a trade value. Sent him my info and never heard back from him. Dealership is about 4-5 hours away from me so I wanted to get a rough estimate on what they thought my trade was worth. Vehicles are priced well at their dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Good afternoon Dan, My name is Matthew and I am the National Customer Service Director here at North Coast Auto Mall. I'd like to apologize to you for your experience with us and offer my help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to me at your earliest convenience so that I may help in whatever way I can? Thank you and I hope to hear from you soon. National Customer Service Director Matthew 917-374-5453

Exactly what I wanted in a new car!

Love my new “mom car” it’s been a while since I’ve made a big purchase for myself but Mark and the staff at North Coast Auto mall made it quick and easy and helped me every step of the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The process was very easy

The car drives very good and the price was in my budget.It was equipped with everything I wanted and more. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and easy

Car was priced reasonably. They didn’t move much on the price but I still feel I got a fair deal. Detailed the car before I left and helped me finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ask for Brigitte for an honest sale.

As a first time car buyer, I've looked at 5 different vehicles at 5 different dealerships who will tell you anything and everything about how good said car is and give you the rundown as to buy right then and there. When I talked to Brigitte at north coast auto mall, I was automatically aware of her respectable car salewomen attitude unlike the bravado of her coworkers (whom I overheard telling their customers exactly what they wanted to hear to make a sale.) She was straight forward and fairly honest In informing me of the process of buying a car and not trying to upscale the vehicle. I would definitely recommend her to sell anyone a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hassle free, pressure free, coffees free

I recently bought a vehicle from NCAM of Akron and was extremely satisfied with my experience. I spoke with Pam at first and she heard my story and details of what I was looking for, she thought that her associate would be able to help me the most. I was forwarded to Gunar Davidov. Gunar was able to not only meet BUT EXCEED everything I was looking for in a vehicle! At the time I had pretty shotty credit and was looking at buying a beaten down car with endless miles on it. He took into account my commute from Akron to Cleveland and helped get me financed for a brand new 2017 Ford Focus SEL!! The entire process was explained thoroughly, and easy to understand. I’m no time I was on the road with a smile on my face. I would recommend Gunar to any of my friends and family looking to buy their next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a car is easy here

The experience was great and he was super helpful and made sure we were pleased. He did everything in a timely fashion and we got a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2017 Explorer

Tony S., the general manager, was quite helpful with our concerns and seems to be genuinely concerned about his customers and the business being ran in a professional manner. We drove 5 hours to purchase the vehicle and it was an overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Transit

Met with Marilyn Carroll she was very profession and gave the best customer service. I drove from WV. She had the Transit pulled up and ready for me. Never received such great service. Special thanks to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Awesome!

Marilyn is very helpful to us. She even assist us and tried to do all the follow up just to make sure I can keep my car.thank you very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.